Salesforce Video

Makers of Huggies, Kleenex, and hundreds of other paper products, Kimberly-Clark is driving their Social Enterprise Transformation using Force.com, Sales Cloud, Chatter, and integration with SAP.

See how HP, the world's #1 technology company, is transforming into a Social Enterprise with social employees and social products.

Lieferheld is the second largest food ordering platform in Germany - with it's sites set on becoming #1. To do this, they needed to connect with their customers and employees like never before. This meant going to places like Facebook and Twitter and on mobile devices, so they can see who their customers are and what they like. On the back end, Lieferheld set up an employee social network so it's employees can collaborate on customer information, reports, dashboards and projects. To learn how to turn your company into a Social Enterprise go to salesforce.com and sign up for a trial today.

Concur and salesforce.com teamed up to deliver a travel and expense management solution designed for Salesforce Sales Cloud that combines the best of cloud, mobile and social collaboration for managing T&E. With Concurforce, your employees can create and submit accurate, in-policy expense reports directly from their Salesforce solution that managers can easily review and approve.

Bespoke Collection, a family of wine brands, shares how Salesforce's products, including Data.com, helped them transform into a social enterprise

Social enterprises leverage social, mobile and open cloud technologies to put customers at the heart of their business. Based on salesforce.com's real-time, multitenant architecture, the company's platform and application services include: Salesforce Chatter, a private social network for your business. Salesforce Sales Cloud, for sales force automation and contact management. Salesforce Service Cloud, for customer service and support solutions. Salesforce Radian6, for social media monitoring and engagement. Salesforce Data.com, the most complete source of accurate business data. AppExchange, the leading marketplace for enterprise cloud computing applications. Force.com, for custom application development. Heroku, for building social and mobile apps in Ruby. Database.com, the world's first enterprise cloud database.

How does Zimmer stay connected? Thanks to a mobile app Zimmer built on Force.com, the joint implant maker is making the rounds with healthcare providers armed only with an iPad. As healthcare goes mobile, Force.com puts essential information right at hand.

RBWM is a local UK government authority that is using salesforce.com as a part of their broader cloud strategy to reduce IT infrastructure 70% by 2014. Through the use of social media, mobility and collaboration technology they can more effectively serve the 140.000 residents in and around the towns of Windsor, Maidenhead and Ascot.

DMGT Chairman, Lord Rothermere, speaks about connecting his organization using salesforce.com's Chatter, the leading collaboration tool for businesses of all sizes.

Data.com is the most complete source of accurate business data! With company data from D&B and contact data from Jigsaw unified inside of salesforce.com, getting the data and leads you need for sales and marketing has never been easier. Welcome to the future of Business Data.

See how Siteforce, the Web CMS from salesforce.com, makes web development faster. This demo shows how marketers quickly create websites, change pages, edit content, and add data.

Salesforce CRM helps you easily manage all of your customer and business contacts, accounts, leads, opportunities, and sales deals. With salesforce.com's cloud computing solution you can get up and running in minutes, just like using Google's Gmail or Amazon. The perfect solution for businesses of any size.

See how Fireclay Tile transformed their sales process for growth and higher customer satisfaction using Salesforce. Fireclay chose Salesforce for its customization and ease of use. They've since increased leads by 400%, revenue by 15%, lowered admin costs by 85%, and gained the visibility to hire more sales people.

In this demo, you'll see how Data.com delivers the most complete source of accurate business data from leading providers of data such as Jigsaw and Dun and Bradstreet

Database.com is the enterprise cloud database from salesforce.com. It's the same database that more than 87,000+ customers trust today. It's automatically elastic, tuned, and backed-up. It's open to any development platform. And it includes a social data model, so developers can easily add feeds, profiles, and status updates to their applications.

"State of Cloud Computing," is an encompassing look at the history of cloud computing and the growing cloud economy. The State of Cloud Computing video highlights the multitude of possibilities that cloud computing offers, from sharing videos and photos from anywhere in the world to storing and organizing data for remote access. Skype, Dropbox, YouTube, Wikipedia, Yahoo, MSN, Gmail, Farmville, and Twitter are all referenced, and the video provides a snapshot of statistics.

Salesforce CRM helps you easily manage all of your customer and business contacts, accounts, leads, opportunities, and sales deals. With salesforce.com's cloud computing solution you can get up and running in minutes, just like using Gmail or Amazon. The perfect solution for any small business.

Building and running applications and Web sites with products like WebLogic, WebSphere, and Microsoft .Net is way too slow, complicated, and expensive. A new generation of cloud platforms are now available. Force.com is the leading cloud platform for business applications and Web sites. You can build and run your apps on it 5x faster, at about 1/2 the cost of traditional software platforms.

This video is based on a real voice mail that a customer left her sales rep after seeing Salesforce Chatter for the first time.

The Radian6 Social Hub helps companies with massive volumes of social conversations automatically classify and route relevant posts to the right people in the enterprise. In the Social Hub, define a set of rules and conditions. The Social Hub will then review all the posts and take action on those that fulfill the conditions you've defined. That action may be to create a contact or case in Salesforce, translate into another language, or add a post or source tag and more. The result is a constant stream of data occurring near real-time to Salesforce or Radian6.

With Salesforce Chatter it's easier than ever to collaborate across geographies, teams, and hierarchies. Chatter is a private and secure employee social network that gives every employee a voice and the tools they need to be productive and successful.

Service Cloud is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of the Service Cloud Console with Apple FaceTime(tm), Salesforce Knowledge (for agents, and via Google search), Self-Service Portal, Salesforce Chatter and Salesforce for Twitter and Facebook. May 5, 2011.

The Sales Cloud from salesforce.com is the world's #1 sales application. It gives reps, managers, and execs everything they need to connect with customers and focus on what's important —more selling and less administration. It helps you close more deals - faster, gain real-time visibility into sales, and connect with today's social customers. August 30, 2011.

Salesforce Radian6 is the world's leading social media monitoring, analysis and engagement platform. Companies can use Radian6 to power their social media strategy. It helps organizations listen, analyze and engage in social conversations in the same channels their customers are using. Radian6 can drive social media marketing efforts, fuel social pipeline and improve social customer service and social conversation monitoring.

In this case study, you will see how companies are using Chatter to optimize their sales processes. Using a tool as intuitive as Facebook, companies are enabling collaboration, sharing and crowd sourced data gathering between their employees and their customers.

Touch.salesforce.com will be the first sales app to work seamlessly across all your smartphones and tablets. Its intuitive, touch-friendly interface offers larger icons, stackable screens, and optimized touch-targets so you can quickly find the information you need for greater productivity while on the go.

From small beginnings, specialist manufacturer ADInstruments has grown rapidly, exporting more than 95 percent of its products through 11 subsidiaries and 40 distributors worldwide. Chief Executive Officer, Graham Milliken, talks to Australia's GadgetGuy, Peter Blasina, about how salesforce.com and the cloud enabled his company to achieve its global reach and improve sales efficiency by 25 percent.

Peter Blasina, Australia's GadgetGuy, discovers how Bruce Loxton, owner of Kimberley Kampers, has been able to grow his business from 4 to 20 million in turnover, while operating out of his wife's clothing store. With his factory nearly 900 miles away, and a sales team spread across Australia, Bruce uses his iPad, the cloud, Salesforce and some customised applications from the App Exchange to stay on top of operations - and ahead of his competitors.

Learn how Spreets.com.au started as a simple idea and grew into a $40 million dollar Australian success story. It went from conception to acquisition by Yahoo!7 in less than a year. Australian TV personality, Pete "GadgetGuy" Blasina, has a candid conversation with founders Dean McEvoy and Justus Hammer and finds out how Spreets used Salesforce.com to manage its rapidly growing sales team and customer base. Through effective and scalable sales and customer management, Spreets was able to leverage the power and flexibility of cloud computing to propel its monthly bookings from $4,000 to an incredible $4 million.

News International is the leading newspaper publisher in the UK. In this video, Paul Cheesbrough, CIO, and Xen Lategan, CTO, tell us how they are using cloud computing, mobile platforms and social media to transform News International from a traditional media company into into a modern Social Enterprise.

Planet Positive is an international certification and environmental management system for businesses, products, buildings and services. This video shows how they use salesforce.com as a core part of their service, and how they see Cloud Computing as a way to maintain a sustainable, low carbon approach to business; enabling organisations to save money and benefit the planet. Learn how you can go green too. For more information go to www.beplanetpositive.com/

Vaillant is a traditional German company and in business for more than 135 years producing heating systems. For their complex sales and service processes they trust the entire portfolio of Cloud applications from Salesforce.com. In addition to Chatter, the Sales Cloud and the Service Cloud more apps have been developed successfully on the Force.com platform. With an international roll-out and more than 10,000 users the projects impresses with a fast and broad deployment.

The historic Japanese hotel "Jin-ya" is partnering with Salesforce.com to transform its operations into a Social Enterprise. All employees from the kitchen to the staff are connected internally via Chatter to provide the best customer service possible

As the world's largest direct seller, Avon's business is built on social interactions. Giving 100,000+ sales leaders greater control over their social networks and businesses was essential. Avon built a leadership management app on Force.com in a fraction of the time it would take normally. Now sales leaders in 27 global markets can connect and collaborate anytime, from anywhere.

Enrique Salem, President and CEO, Symantec, shares how Salesforce Chatter helps him "very effectively communicate with 18,000 people at our company." He sites the dramatic decrease in email volume Symantec has experienced and says that Chatter is about "information being sent to the people who need it."

CEOs from Symantec, Concur, BMC Software, Kelly Services, and DMGT share their salesforce.com success stories. Using Salesforce Chatter, it's easier than ever to collaborate across geographies, teams, and hierarchies. Chatter is a private and secure employee social network that gives every employee a voice and the tools they need to be productive and successful.

Watch this video to hear ASCAP's real-world success migrating from Lotus Notes to Force.com. Your new apps will be easier to use, manage, and integrate—and include built-in social, mobile, and collaboration functionality. Don't get lost on Lotus Island. Instead, move your apps to the cloud now. Migrating to Force.com is quick, painless, and won't cost you a fortune.

NBCUniversal connects its employees across 20+ media properties using salesforce.com to build its Social Enterprise.

Learn how Comcast leverages Radian6 social media monitoring and engagement to form positive bonds with their customers, transforming dissenters into promoters. We hear from Kip Wetzel, Sr. Director Social Media Services, and members of his team about the companies social enterprise journey. And industry visionary, Guy Kawasaki, points out why Comcast's story illustrates the value of social media in business.

Burberry CEO Angela Ahrendts is creating the ultimate Social Enterprise using salesforce.com, incorporating social and mobile elements across the entire organization, and connecting with their employees and customers in a whole new way.

There's a social revolution. We're learning in new ways. We're more connected than ever before. We can have conversations with anyone. How can businesses tap into the social revolution? By transforming into Social Enterprises. Companies who have gone social are discovering ways to delight customers in a whole new way. Your company can too.