PODCAST · business
Soul & Science: Fast Forward Your Marketing Mind
by Mekanism and Jason Harris
Soul & Science is an award-winning podcast where marketing’s brightest minds reveal what it takes to build breakthrough brands. Hosted by Jason Harris, each episode explores the balance between brand building (Soul) and business performance (Science). From legacy brands to emerging disruptors, we delve into the insights, culture, and vision behind the most successful brand stories.Soul & Science is a Mekanism podcast produced by Maggie Boles, Ryan Tillotson, and Lily Jablonski. The show is edited by Daniel Ferreira, with theme music by Kyle Merritt.Brought to you by Mekanism.
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#123: Twilio CMO Chris Koehler | Marketing in an AI World
Most marketers see AI as a tool. What if it’s also the audience? This week on Soul & Science, Jason Harris sits down with Chris Koehler, CMO of Twilio, to discuss B2B marketing and how AI is fundamentally changing the way brands communicate with consumers. From a 10-year stint at Adobe to navigating AI adoption at Box and now Twillo, Chris brings a deep understanding of how technology transforms both marketing strategy and customer behavior. Chris shares how Twilio is rethinking marketing from the inside out, from creating dedicated AI innovation roles to rebuilding workflows around speed, experimentation, and parallel collaboration. He explains how AI is changing discovery as consumers shift from search engines to AI agents—and why marketers now need to optimize for both humans and machines. They also discuss the increasing importance of brand awareness, the evolving roles of specialists and generalists, and why less is more in a market oversaturated with AI-generated content. Key Takeaways ✅ AI is both tool and a means of discovery ✅ Generalists work faster, but specialists are the gut-check ✅ Brands awareness is critical in an AI-driven world ✅ Adapting to AI means rethinking entire workflows ✅ The future of marketing is knowing how to say less Memorable Moments 💡 “B2B doesn’t have to suck.” 💡 “Everyone wants to feel like they’re building something.” 💡 “Content used to be the bottleneck; now it’s ubiquitous.” 💡 “How do you convince AI agents to recommend your brand to humans?” 💡 “The best teams are the ones brave enough to say less.” Brought to you by Mekanism.
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#122: Reimagining an Iconic Brand | Victoria Lozano, C-Suite Marketing Leader & Former CMO at Crayola
What does it take to turn a legacy brand into something bigger? This week on Soul & Science, Jason Harris sits down with Victoria Lozano, former CMO and EVP at Crayola, to discuss how she helped evolve one of the world’s most recognizable brands into a multi-platform growth engine. Drawing on her experience in both marketing and finance, Victoria’s approach ties brand strategy directly to business results. In their conversation, Victoria shares how redefining Crayola as a “creativity brand” unlocked new revenue streams, from in-person attractions to entertainment and digital platforms. She explains why the most effective brands know what they stand for: they’re built on clear, simple ideas that extend beyond a single product. They also discuss the realities of modern marketing, from navigating ambiguity and complexity to managing large teams that can execute with both creativity and discipline. Key Takeaways ✅ Knowing what your brand stands for can unlock growth ✅ Successful ideas need time, iteration, and refinement ✅ Simplicity makes it easier to understand and execute the vision ✅ Focusing on what matters most increases your chances of success ✅ Innovation isn’t just products; it’s how the business evolves Memorable Moments 💡 “Don’t get distracted by shiny objects.” 💡 “What difference do you make in their life?” 💡 “There’s no business you’ll ever be in where you don’t fail.” 💡 “Most successful businesses take a little bit of nurturing.” 💡 “You have to be comfortable living with ambiguity.” Brought to you by Mekanism.
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#121: “André is an Idiot” Director Tony Benna & Producer Lee Einhorn | The Last Laugh
What if your last idea was the one that mattered most? This week on Soul & Science, Jason Harris sits down with Mekanism alums Tony Benna and Lee Einhorn, the director and producer behind André Is an Idiot: a documentary that follows their friend André Ricciardi as he faces stage four colon cancer with a sense of humor. What began as an outrageous pitch from André—that if he was going to die, they should film it—became a three-and-a-half-year journey documenting the final years of his life through laughter, tears, and honest, irreverent storytelling. Tony and Lee share how the film came together, the challenge of balancing comedy and grief, and why staying true to André’s voice meant refusing to make the “sad cancer film” the world expected. They also look back on the film’s whirlwind path to success, from getting picked up by A24 to winning the Audience Award at Sundance and finally securing distribution, and how it has evolved into something more than just a documentary: it’s sparking conversations, encouraging people to get screened for cancer, and ultimately saving lives. Key Takeaways ✅ Humor can help us face the hardest truths ✅ Being invited in is an honor and a responsibility ✅ Sharing your story can make a difference ✅ Always stay true to your voice ✅ Great stories start with real relationships Memorable Moments 💡 “To be invited into those last years of his life was a huge honor.” 💡 “André’s like, ‘I’ve got stage four cancer, let’s make a comedy." 💡 “The bigger goal the whole time was to save lives.” 💡 “It was one of the best times of my life, as horrible as that sounds.” 💡 “Laughter was the best medicine—not just for André, but for all of us” Brought to you by Mekanism.
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#120: Major League Soccer SVP & CMO Radhika Duggal | Turning Casual Viewers Into Lifelong Fans
The World Cup will get Americans talking about soccer. Can MLS keep the conversation going? This week on Soul & Science, Jason Harris is joined by Radhika Duggal, SVP and CMO of Major League Soccer, to discuss what it takes to grow a league when your competition isn’t just other sports—it’s everything people do for fun. With a background in consulting, fintech, and pharma, Radhika brings an outsider’s perspective to MLS, using data to understand how to turn first-time viewers into diehard fans. They discuss how mapping the full fan journey reveals that consumers stay in the “awareness and consideration” phase much longer than you might expect, and why the most important step for growth is understanding what your consumer is looking for. Radhika also shares why focus is her most important leadership tool, what it means to market a product that’s shared across clubs and platforms, and how she’s preparing MLS for a once-in-a-generation opportunity as the World Cup heads to the U.S. Key Takeaways ✅ Moments don’t build fandom—habits do ✅ Understand what the consumer is looking for ✅ Fewer, bigger bets drive stronger results ✅ Always take time to say “thank you”✅ Big events need a long-term plan Memorable Moments 💡 “It takes time to build interest and passion.” 💡 “Confidence will make you successful.” 💡 “Pick three things and make the outcomes as big as possible.” 💡 “Our job is to turn World Cup fever into MLS fever.” 💡 “Keep the main thing the main thing.” Brought to you by Mekanism.
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#119: Ziggy Marley | Changing the World’s Frequency
What does it mean to create something that people don’t just hear, but feel? This week on Soul & Science, Jason Harris sits down with Ziggy Marley, the eight-time Grammy Award winning musician, philanthropist, and entrepreneur, for a conversation about identity, creativity, and his upcoming album, Brightside. Born into one music’s most iconic legacies, Ziggy shares how he’s found his own voice by learning from his parents, being authentic to himself, and always searching for more. In their conversation, Ziggy tells Jason about his lifelong search for music that “speaks to angels” and how the recording frequency of his new album (432 Hz instead of 440 Hz) changes how people hear it — and how it makes them feel. He also explains why he sees love as a powerful armor that protects and grounds everything he does, from writing songs to putting them out into the world. For him, marketing his music isn’t about selling something: It’s about creating something honest and trusting that people will feel the vibe. ✅ Stay true to what you feel ✅ Sound and frequency can shape emotion ✅ Love as both guide and protection ✅ Make something real, not something to sell ✅ Creativity has the power to heal 💡 “We’re trying to heal people through sound.” 💡 “Love is a very powerful armor.” 💡 “The whole planet needs a change of frequency.” 💡 “I need to find this music that speaks to angels.” 💡 “Love is my religion.” Key TakeawaysMemorable MomentsBrought to you by Mekanism.
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#118: Turning Mystery Into Momentum | Ben Whitla, Head of Brand & Marketing at Slate Auto
Big brand breakthroughs don’t come from playing it safe. This week on Soul & Science, Jason Harris sits down with Ben Whitla, Head of Brand and Marketing at Slate Auto, to explore how bold creativity and disciplined measurement come together to build something truly different. From his beginning as a self-taught graphic designer, to helping companies like Great Big Story and launching an EV brand, Ben shares how he’s learned to trust his instinct but not lose sight of his results. In their conversation, Ben breaks down how Slate Auto carved out its own space in a crowded automotive market with a radically simple, customizable vehicle and an unconventional launch. He also explains why building the right team is the foundation of great marketing, how brands can scale without losing their edge, and why the best marketers operate on “gut with guardrails”—taking risks, then measuring everything that follows. ✅ Why great marketing starts with people, not just ideas ✅ Do things that make you uncomfortable ✅ The smartest marketers engineer buzz instead of hoping for it ✅ Why brand and performance marketing must work hand in hand ✅ How simplicity can become a powerful competitive advantage 💡 “You’ve gotta try some stuff that’s pure gut, but if you don’t learn from it…afterwards, then it wasn’t worth it.” 💡 “Before you make a single creative decision, nothing matters more than the people.” 💡 “The internet loves to solve a mystery, and they figured it out. They figured out that that weird everyday changing vehicle on the curb was slate.” 💡 “How do we break every rule? How do we do something that any other auto brand would say…That's unacceptable.” Brought to you by Mekanism. Key TakeawaysMemorable Moments
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#117: Dave’s Hot Chicken CMO Brandon Rhoten | The Science Behind Viral Marketing
Big marketing moments rarely happen by accident. This week on Soul & Science, Jason Harris sits down with Brandon Rhoten, Chief Marketing Officer at Dave’s Hot Chicken, to discuss the discipline behind breakthrough marketing. Known for shaping the iconic digital voice of Wendy’s and leading brand turnarounds at Papa John’s and Potbelly, Brandon shares how he blends creativity with rigorous analysis to drive real business results. In their conversation, Brandon shares how Dave’s Hot Chicken built a cult following by letting its fans define the brand — not by chasing trends. He also explains why value is just as important as brand in today’s quick-service restaurant industry, why research and experimentation are key to developing campaigns that actually work, and why the best CMOs are the ones that do their homework. ✅ Why the best marketing ideas are built on research ✅ How viral moments should support long-term growth, not replace it ✅ Balancing marketing and brand identity with real value ✅ How customers can shape a brand from the outside in ✅ Why CMOs should treat marketing like a scientific experiment 💡 “If it was just doing the TikTok dance, everyone would do the TikTok dance.” 💡 “I believe in finding a decade of growth in a brand.” 💡 “You don’t say you’re funny — you tell a joke.” 💡 “The big ideas come out of the blocking and tackling.” 💡 “Do your homework.” Brought to you by Mekanism. Key TakeawaysMemorable Moments
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#115: Bloomberg CMO Brenda Tsai | Marketing a Market-Maker
What does reinvention look like when you invented the industry standard? This week on Soul & Science, Jason Harris welcomes Brenda Tsai, Chief Marketing Officer at Bloomberg, for a conversation about leading a brand that has helped define modern financial markets. Brenda shares how her background in finance, global operations, and brand leadership shapes her approach to marketing at Bloomberg. They discuss the role of the modern CMO and how it has evolved over the years, from brand stewardship in the early aughts to metrics obsession in the 2010s to AI strategy today. Brenda explains why legacy alone is never enough, how to establish credibility with CEOs and boards, and why category leaders must continuously redefine the markets they created. The conversation also touches on AI adoption in high-trust industries and the delicate balance between modernizing at pace and ensuring responsible governance. ✅ Why legacy brands must evolve or risk becoming irrelevant✅ How modern CMOs connect brand investment to enterprise value✅ Transforming marketing into a commercial growth driver✅ Why AI literacy and business judgment go hand in hand✅ How to position marketing as a strategic partner with CEOs 💡 “Legacy can be an advantage, but only if you evolve.” 💡 “Marketing becomes exponential when brand, demand, and data operate in harmony.”💡 “You’re not evaluated on awareness anymore. You’re evaluated on growth.”💡 “Be brave enough to reinvent before the market forces you to.”💡 “Marketing’s impact should be enterprise-level, not campaign-level.” Key TakeawaysMemorable MomentsBrought to you by Mekanism.
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#115: Andrew Rebhun, Chief Marketing & Experience Officer @ CAVA | Why the Best Brands Lead with Generosity
The hardest part of scaling a brand isn't growing—it's resisting the distractions that pull you away from your core values This week on Soul & Science, Jason Harris is joined by Andrew Rebhun, Chief Experience Officer at CAVA, to explore how a rapidly growing brand maintains its commitment to "spirited generosity.” From his early days at Ford and McDonald’s to navigating CAVA’s impressive growth, Andrew has learned that the most effective marketing strategies prioritize human connection over transactional frequency. They explore the philosophy behind Mediterranean hospitality, how CAVA cultivates customer relationships with a “Love Button,” and why you should always take the toughest assignments. Plus, Andrew breaks down how to build a loyalty program that turns casual customers into brand advocates. Key Takeaways ✅ When points get redeemed, brands get remembered. ✅ Why rewarding guest relationships drives more value than chasing frequency metrics. ✅ Using technology enhance human connection, not replace it. ✅ How to expand a brand’s reach without losing the core values that made it special. ✅ Why the biggest P&L impact often comes from your mid-tier customers Memorable Moments 💡 “Reward connection, not just frequency.”💡 “Loyalty is not a growth hack. It’s an extension of how we show up for our guests.” 💡 “Human warmth is non-negotiable 💡 “Bring the weather, set the tone.” Brought to you by Mekanism.
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#114: Amazon Senior Global Marketing Executive Winston Warrior | The Dope Professor’s Playbook for Modern Leadership
In a world obsessed with specialization, Winston Warrior has never been interested in fitting neatly on a resume. This week on Soul & Science, Jason Harris sits down with Winston Warrior, Amazon Senior Global Marketing Executive, content creator, R&B artist, and “The Dope Professor,” for a conversation about reinvention, influence, and leading with humanity inside one of the biggest companies on the planet. From corporate marketing to academia, music, consulting, and culture, Winston shares how authenticity and empathy have been the throughlines connecting it all. They discuss the tension between humanity and performance, staying people-first in results-driven systems, and earning the trust that allows you to lead on your own terms. Drawing from his time at Amazon and beyond, Winston breaks down how culture, creativity, and accountability intersect when you’re building something meant to last. Key Takeaways ✅ Why empathy can be a competitive advantage, even in big corporate environments ✅ How to evolve your career without abandoning earlier versions of yourself ✅ Why impact matters more than reach when it comes to influence ✅ How delivering results gives you the freedom to lead with values Memorable Moments 💡 “When you put points on the board, it’s hard to tell you you’re too empathetic.” 💡 “I don’t deliberately use connection—it’s just who I am.” 💡 “If you change your mind, you can change your world.” 💡 “Profit matters, but culture and humanity are what make brands win long-term.” Brought to you by Mekanism.
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#113: Hershey’s CGO Stacy Taffet | Modernizing a Timeless Brand Without Losing the Magic
For legacy brands, the hardest work isn’t necessarily making change—it’s choosing what to protect. In this episode of Soul & Science, Jason Harris sits down with Stacy Taffet, Chief Growth Officer at The Hershey Company, to talk about what it takes to modernize a over 130-year-old brand portfolio while protecting the meaning people already love. They also explore how Hershey thinks about snacking moments across candy, salty snacks, and better-for-you options. Plus the role of experimentation when measurement tools don’t capture long-term brand value. And Stacy breaks down a standout example: the Reese’s x Oreo launch, built with a culture-first, fan-powered approach that outperformed traditional playbooks. Key Takeaways ✅ Why brand stewardship requires restraint, and not constant reinvention ✅ How to design platform-first creative built for modern attention ✅ Using cross-functional operating models to turn insight into growth ✅ When to trust the data, and when to invest beyond what’s easy to measure ✅ Balancing nostalgia and innovation without diluting legacy brands Memorable Moments 💡 “Restraint is harder than reinvention.” 💡 “In a world of sensory overload, people want something they can trust every time.” 💡 “We shifted from reach-first to resonance-first.” 💡 “Business is a matter of human service.” Brought to you by Mekanism.
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#112: Why Agencies Lose Pitches | Robin & Stephen Boehler, Mercer Island Group
Agencies obsess over the pitch. Clients obsess over whether you actually understand the business. In this episode, Jason Harris sits down with Robin and Stephen Boehler, founders of Mercer Island Group and authors of It’s Not About You: Winning New Business in a Crowded Agency World, to unpack why most agencies lose new business before they even walk into the room—and what the winners do differently. Key Takeaways:✅ Most clients can’t name agencies—your agency brand has to earn recognition✅ Strategy (not creative alone) is the biggest predictor of winning the business✅ “Prospect-friendly” means leading with the client’s business, not your credentials✅ Great Q&A is preparation (and skipping the gimmicks) Memorable Moments:💡 “Clients can’t name any agencies 95% of the time.”💡 “Your agency acting like a brand is critically important.”💡 “Creative without strategy turns everything into subjective opinions.”💡 “Chemistry can disqualify you if it’s bad.”💡 “It’s not ‘which one’—it’s the why.” Order a copy their book, It’s Not About You: Winning New Business in a Crowded Agency World on Amazon: https://www.amazon.com/Its-Not-About-You-Business/dp/1965629075 Brought to you by Mekanism.
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#111: Carter’s CMO Sarah Crockett | How Purpose, Value, and Trust Build Modern Brands
Purpose can fuel performance—but only when brands truly understand who they serve. In this episode, Jason Harris sits down with Carter’s CMO Sarah Crockett to explore how modern parenting is reshaping brand expectations—and what it takes to connect with one of the most values-driven and overwhelmed consumer groups today. Sarah shares how her career has been guided by purpose, and how that belief is now shaping Carter’s approach to storytelling, value, and trust. Together, they unpack the cultural shifts defining millennial and Gen Z parents—from slowing down and letting kids be kids, to demanding authenticity, affordability, and emotional connection from the brands they invite into their families’ lives. Key Takeaways:✅ Purpose creates stronger, more resilient brand connections✅ Modern parents value trust, authenticity, and emotional resonance✅ Slowing down can be a powerful cultural differentiator✅ Not every marketing investment should be measured the same way Memorable Moments:💡 “Purpose can fuel performance.”💡 “Trust is the most important value when you’re building a relationship with a child.”💡 “Let kids be kids.”💡 “Beware the lollipop of mediocrity—lick it once and you’ll suck forever.” Brought to you by Mekanism.
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#110: Glassdoor CMO Eric Petitt | Leading With Soul in an AI World
Marketing is being rebuilt by AI—but the most important decisions still can’t be automated. In this episode, Glassdoor CMO Eric Petitt joins Jason Harris to explore what it takes to build a resilient marketing career in an AI-shaped world. Drawing from more than two decades of experience across mission-driven companies like Mozilla and Glassdoor, Eric shares how marketers can stay adaptable, creative, and deeply human as the industry evolves. They unpack why data should define problems—but not dictate solutions—how understanding how you think matters more than mastering every new platform, and why character, conviction, and taste are becoming the true differentiators in modern marketing. The conversation also examines how organizing teams around outcomes can unlock speed, clarity, and shared ownership—and what that shift means for developing the next generation of marketers. Key Takeaways: ✅ Data defines problems—but gut shapes solutions ✅ Resilience comes from stretching skills without losing your core strength ✅ Character, taste, and conviction are marketing’s hardest skills ✅ Outcome-driven teams move faster and create clearer ownership Memorable Moments:💡 “We use data to define problems—and our gut to shape solutions.”💡 “The soft skills are becoming the hard skills.”💡 “Curiosity is a choice—and it builds resilience.”💡 “Only boring people are bored.” Brought to you by Mekanism.
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#109: Building a Brand at 190 MPH | Amber Balcaen, Race Car Driver
Amber Balcaen didn’t just have to prove she could win races. She had to prove she was worth backing.In this episode of Soul & Science, Jason Harris sits down with Amber Balcaen, a third-generation race-car driver who made history in 2016 as the first Canadian female to win a NASCAR-sanctioned race in the United States. With a background in dirt racing, Amber became the first in her family to transition to asphalt stock cars and has since made more than 40 starts in the ARCA Menards Series.Together, Jason and Amber explore the parallels between racing and business: the discipline of consistency, the importance of feedback loops, and the mindset required to keep going when results don’t come easily. From cold-calling sponsors to refining her brand story, Amber explains how resilience becomes operational—and why the ability to assess, adapt, and implement is what separates short careers from long ones.Key Takeaways:✅ Performance earns attention, but sponsorship sustains opportunity✅ Resilience works best when it’s treated as a system, not a feeling✅ Strong brands attract partners instead of chasing them✅ Long-term success is built through consistency, feedback, and adaptationMemorable Moments:💡 “If I wanted to be a race car driver, I first had to be a businesswoman.”💡 “Resilience isn’t just emotional. It’s operational.”💡 “Racing and business are so similar: it’s always assess and implement.”💡 “Hold your vision.”Brought to you by Mekanism.
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#108: A New Playbook for Standing Out in Advertising | Jack Westerkamp & Geno Schellenberger, Co-Founders of Breaking & Entering Media
Breaking into advertising can be tough—and standing out once you’re in is even tougher. But two young creatives are showing there’s a new path. In this episode, Jack Westerkamp and Geno Schellenberger, co-founders of Breaking & Entering Media, join Jason to share how they built one of the most energetic and attention-grabbing brands in the industry by combining cultural instinct, social-first thinking, and a healthy disregard for the “traditional” career playbook.They share how a pandemic Zoom interview series turned into a movement: raising their first $50K from friends and family, moving to New York on a leap of faith, bootstrapping their first office, and building momentum through daily content like Whiteboard News, Super Bowl coverage, and agency tours. Jack and Geno also open up about learning to run a media company for the first time—from managing a team, to keeping content fresh, to navigating an industry where algorithms, attention, and expectations shift constantly.Key Takeaways: ✅ Energy is a differentiator—fun and momentum cut through a jaded industry✅ Great content wins when it’s built for the busy professional: fast, social-first, and useful✅ When the fall isn’t far, risk becomes a competitive advantage for young marketers✅ Trust, instinct, and consistency matter more than having a five-year planMemorable Moments:💡 “If someone gives you 60 seconds, you better give them something worth it.”💡 “We didn’t have a master plan—we just believed there was something there.”💡 “It’s not illegal to have energy in advertising.”💡 “Life’s not about finding yourself. It’s about creating yourself.”Brought to you by Mekanism.
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#107: Moving Your Brand Out of the Friend Zone | Doug Zarkin, CMO of Take 5
Great brands don’t win by being faster or louder—they win by treating every customer as if they’re the only customer.That philosophy sits at the core of this week’s guest, Doug Zarkin, Chief Marketing Officer at Take 5, an award-winning brand builder known for transforming legacy companies into modern-day leaders.In this episode, Doug joins Jason to break down his “Thinking Human” approach—the method he’s used to reinvent brands like Victoria’s Secret PINK, Avon, Pearle Vision, and now Take 5. He shares what it really takes to move a brand out of the “friend zone,” build trust through emotional experience, and drive growth without racing to the bottom on price.Doug also opens up about the realities of leading transformation: overcoming fear-based resistance, elevating customer experience at scale, and why marketers must rally both consumers and employees for change to stick.Key Takeaways✅ Treat every customer like they’re the only customer—that’s the root of brand love✅ Brand reinvention succeeds when emotional experience matches business strategy✅ The frontline team is your most powerful marketing channel✅ Small, consistent improvements (“the sum of marginal gains”) outperform big swings✅ Great CMOs lead by casting the right team—not by being the smartest in the roomMemorable Moments💡 “It’s not about putting a brand on the brain—it’s putting a brand on the heart.”💡 “Think of every customer as if they’re the only customer.”💡 “You can’t lead a brand from a PowerPoint. You have to learn the business from the ground up.”💡 “Speed is a cost of entry. Experience is the differentiator.”💡 “If I’m the smartest person in the room, I don’t need to be in the room.”Brought to you by Mekanism.
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#106: How Champions Think | Dr. Bob Rotella, World-Renowned Sports Psychologist
Exceptional performers aren’t defined by talent alone—they’re defined by how they think. And in marketing—where uncertainty, pressure, and change are constant—the right mindset is a competitive advantage.In this episode, Dr. Bob Rotella, one of the world’s most influential sports psychologists, joins Jason to explore the mental principles that fuel greatness in sports, business, and brand leadership. Bob has coached champions like Rory McIlroy, Nick Price, and Ernie Els—but his teachings apply just as powerfully to CMOs, founders, and teams navigating high-stakes decisions every day.Key Takeaways:✅ Confidence is a leadership skill—and marketers have to choose it daily✅ Process beats outcomes: breakthrough marketing comes from consistent attitude, not periodic wins✅ Optimism fuels resilience in fast-changing markets✅ Exceptional teams maintain belief through uncertainty, noise, and shifting conditionsMemorable Moments:💡 “Fear and doubt kill more dreams than failure.”💡 “How you think about yourself has to match the dream of you—and the dream of your company.”💡 “If you want to be exceptional, you can’t think like the middle.”💡 “Blind faith is seeing success long before anyone else can.”Brought to you by Mekanism.
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#105: Keurig Dr Pepper CMO Drew Panayiotou | Challenger Energy Fuels Dr Pepper
When you’re up against giants, speed and creativity become your superpowers.Recorded live at Advertising Week New York 2025, this conversation with Drew Panayiotou, CMO at Keurig Dr Pepper, dives into how Dr Pepper’s challenger mindset—and relentless creativity—turned an underdog into a market leader.From transforming Best Buy’s digital future to guiding Pfizer through the pandemic, Drew has built a career on driving growth through agility and purpose. He and Jason explore how to turn legacy brands into modern disruptors, why longevity beats reinvention, and what it really takes to build raving fans in a world that rewards speed over substance.Key Takeaways: ✅ Challenger energy fuels creativity, not chaos ✅ The best campaigns evolve—they don’t reset ✅ Great brands grow by deepening relationships, not widening reach ✅ Progress beats perfection in a world that never slows downMemorable Moments:💡 “The best brands don’t chase new fans—they obsess over their raving ones.”💡 “Marketers get bored faster than consumers ever will.”💡 “Agility isn’t about moving fast—it’s about moving together.”💡 “It’s not funnel thinking anymore. It’s a flywheel.”Brought to you by Mekanism.
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#104: Building a Brand That Lasts Beyond the Hype | Sara Kear, CMO at Condado Tacos and Tequila
Energy gets attention. Trust builds loyalty.In a world obsessed with virality, longevity still wins. The best brands aren’t just loud—they’re reliable, repeatable, and relentlessly consistent.With a background in digital strategy and brand storytelling, Sara Kear, Chief Marketing Officer at Condado Tacos and Tequila, has turned a regional taco spot into a fast-growing national brand built on creativity, consistency, and community.In this episode, Sara joins Jason to talk about balancing creative energy with operational discipline, rebuilding a brand after rapid growth, and how structure can actually unlock innovation. She shares lessons from Condado’s rebrand, the role of “flavor rebellion” in defining identity, and how listening—to both teams and guests—became the company’s most powerful growth strategy.Key Takeaways:✅ Consistency is the foundation of brand trust✅ Creative limits can expand, not restrict, innovation✅ Listening to your audience reveals what data can’t✅ Growth without structure risks brand identityMemorable Moments:💡 “A million small moments make up the feeling of belonging.”💡 “We outgrew our brand before we realized it—so we paused to rebuild.”💡 “Confines create creativity. When you define the sandbox, you can scale.”💡 “Fun brings people in. Trust makes them family.”Brought to you by Mekanism.
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#103: BetterHelp Chief Growth Officer Sara Brooks | Scaling Empathy
Empathy at scale isn’t easy—but it’s the heart of BetterHelp’s mission.With two decades of marketing leadership at Facebook, The RealReal, and Beyond, Sara Brooks has helped brands grow from startup to IPO and beyond. Now, as Chief Growth Officer at BetterHelp, she’s using data and storytelling to make mental health care more accessible around the world.In this episode, Sara joins Jason Harris to talk about leading with empathy in a data-driven world, the power of authentic storytelling, and how vulnerability has become one of the most effective tools in brand building. She also shares lessons from campaigns with Lewis Capaldi and college athletes that prove empathy—and humor—can coexist with rigor and scale.Key Takeaways:✅ Empathy and data aren’t opposites—they’re accelerants✅ Authenticity can’t be automated, but it can be scaled✅ Vulnerability builds affinity faster than perfection✅ Destigmatizing mental health starts with honest storytellingMemorable Moments:💡 “When you feel better, everyone in your life feels better as well.”💡 “Vulnerability isn’t a risk—it’s the whole point.”💡 “Don’t let perfect be the enemy of good. Just get started.”💡 “If not us, then who? If not now, then when?”Brought to you by Mekanism.
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#102: Redefining Success Through Service | Stinson Parks III, Former Marketing Executive at PepsiCo & Amex
Building a brand takes focus. Building a meaningful career takes range.From leading global campaigns at L’Oréal, PepsiCo, and American Express to driving purpose-driven change in accessibility, youth empowerment, and the arts, Stinson Parks III has built a career by refusing to be boxed in. After surviving a near-death experience, he redefined what success means—shifting his focus from building brands to building impact. Today, Stinson is using his marketing mindset to drive change across four pillars: accessibility, youth, community, and the arts. In this episode, he joins Jason Harris to talk about transforming professional skills into personal impact—and why the same tools that move brands can also move people.Key Takeaways:✅ The skills that build brands can also build change✅ Accessibility isn’t charity—it’s innovation and inclusion in action✅ Art and storytelling have the power to heal and connect✅ True success isn’t what you achieve—it’s who you helpMemorable Moments:💡 “I went to the school of Mattel, PepsiCo, and Amex—these were my universities.”💡 “I was literally dead for a month. Now I see my injury as the biggest blessing of my life.”💡 “Change happens one person, one conversation, one community at a time.”💡 “It’s not what you have to do—it’s what you get to do, and who you get to serve.”Brought to you by Mekanism.
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#101: When a Movement Becomes a Brand | Kyle Lierman, CEO of Civic Nation
How do you turn civic engagement into a brand people actually want to join?Kyle Lierman, CEO of Civic Nation and former Obama White House staffer, joins Jason Harris to talk about leading large-scale movements—It’s On Us, When We All Vote, Made to Save—and the organizing principles that make them work.Kyle shares how his time at the White House shaped his leadership philosophy, why Gen Z is the most pivotal generation for social change, and how cause-driven campaigns can harness creativity and data to move millions without losing their humanity.Key Takeaways:✅ Organizing and branding share the same goal: building trusted relationships at scale✅ Great movements have a sprint mentality—urgency drives innovation and impact✅ Gen Z controls the culture for a 30-year block; win their trust, and you shape the future✅ Build where people want to be, not just where they already areMemorable Moments:💡 “Put your head down, do your job incredibly well for six months, and then you can do anything.”💡 “We’re making one plus one equal five—organizing power plus creative storytelling.”💡 “Gen Z has the power to bring an issue to the forefront in a way no other generation does.”💡 “Our job isn’t to give people medicine—it’s to build the kind of community they want to join.”Brought to you by Mekanism.
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#100: From Viral Content to Retail Scale | Black Rifle Coffee CMO Donny Jensen
How do you build “America’s coffee” without getting lost in politics?Donny Jensen, CMO of Black Rifle Coffee, joins Jason Harris to share lessons from a career that’s spanned Nike, Red Bull, Beats by Dre, Spartan Race, and now one of America’s fastest-growing coffee companies. Donny explains why brand is the ultimate differentiator, how Black Rifle balances irreverent viral content with disciplined growth marketing, and what it means to stand for veterans and first responders without playing politics.Key Takeaways:✅ Below $1B, CMOs must know the growth levers themselves—not just manage from the top✅ The sweet spot is a hybrid model: in-house talent plus specialized agency partners✅ Brand is the moat—when ads shut off during COVID, Spartan’s traffic kept coming because of brand strength✅ Plan your own calendar: cultural relevance matters less than staying true to your brand momentsMemorable Moments:💡 “If you don’t know performance and growth, you’re at a massive disadvantage as a CMO.”💡 “We want to be America’s coffee, America’s energy—positive energy, every time you encounter us.”💡 “A great brand gets you the retail meeting. It makes everything easier.”💡 “My dad paid me a dollar an hour to sweep on his job sites—I still work like nothing is owed to me.”Brought to you by Mekanism.
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#99: Oura CMO Doug Sweeny | Turning Wellness Into a Movement
How do you scale a wellness brand without losing the mission?Doug Sweeny, CMO of Oura, joins Jason Harris to unpack the playbook behind Oura’s evolution—from a sleep device born in Finland to a holistic health platform used by pro teams, biohackers, and everyday members. Doug shares why the internal reset comes first (“align the company, then tell the world”), how revenue ownership changes the CMO seat, and what it takes to balance brand campaigns with hard-nosed performance.Key Takeaways:✅ Revenue responsibility sharpens marketing judgment and earns a bigger seat at the table✅ Use brand at the top, precision stories in the mid/lower funnel; measure each tier with distinct KPIs✅ Prioritize ruthlessly: global expansion and product velocity require explicit tradeoffs✅ When CAC is upside-down, pause and reset—efficiency first, then scaleMemorable Moments:💡 “I was getting much different answers… we had to reset it and embed it in the company—then you can tell the story externally.”💡 “Fifty percent of new members hear about Oura from a family member, friend, or coworker.”💡 “Give Us the Finger was about longevity and empowerment—and it became some of our highest-engagement social.”💡 “We’re here to do the best work of our lives.”Brought to you by Mekanism.
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#98: What Makes a Brand Worth Betting On | John Lowe, Managing Director at Amok Consumer Growth
How do you recognize a “super concept” before it goes mainstream?John Lowe, Managing Director at Amok Consumer Growth and former CEO of Jeni’s Splendid Ice Creams, joins Jason Harris to share his playbook for identifying breakout food and beverage brands.During his 14 years as CEO, John scaled Jeni’s by more than 100x in revenue—while also serving on the boards of White Castle, Watershed Distillery, and more. Today, he’s bringing that experience to founders through Amok Consumer Growth, backing companies like Fox in the Snow and DOUGH.Key Takeaways:✅ Bet on founders with self-awareness—they’ll build the right team around them✅ Growth pace is determined by organizational bandwidth, not ambition alone✅ Cultural relevance (from Twitter to TikTok) is a marketing lever worth investing in✅ Copycats come fast—brands need a defensible “moat” in product, process, or communityMemorable Moments:💡 “When you’ve got people lining up every day, you know there’s some magic around it.”💡 “Private equity doesn’t make the food taste better—it’s about the founder and the product.”💡 “Jeni’s on a stick was right in front of us. I regret not pounding the table harder.”💡 “It’s not the size of the dog in the fight, it’s the size of the fight in the dog.”Brought to you by Mekanism.
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#97: Meta CMO & VP of Analytics Alex Schultz | Measuring the Unmeasurable
What you can measure drives growth, but what you can’t often drives breakthroughs.Alex Schultz, Chief Marketing Officer and VP of Analytics at Meta (and author of the upcoming book Click Here), joins Jason Harris to unpack the soul and science behind decisions that move billions of people: the rebrand from Facebook to Meta, launching Threads to 400M MAU, the retention curve that signaled Ray-Ban Meta glasses were a hit, and why a great creative brief is the beating heart of iconic work.Key Takeaways:✅ Retention is the clearest signal of product-market fit—and the metric that decides whether to scale✅ Separate goals from metrics to avoid chasing numbers at the expense of strategy✅ Measure the measurable with rigor to earn credibility for the initiatives you can’t perfectly track✅ AI will transform marketing in three ways: making current work cheaper, unlocking previously uneconomical tactics, and enabling entirely new formatsMemorable Moments:💡 “The decision to change the brand was science. Everything else was art.”💡 “We couldn’t test the Meta rebrand—we had to keep it secret.”💡 “A metric can never perfectly describe a goal.”💡 “Incrementality is everything. If I do something, I want it to make a difference.”Brought to you by Mekanism.
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#96: Hinge CMO and President Jackie Jantos | Long-Term Thinking in a Short-Term World
In a world obsessed with instant results, Jackie Jantos makes the case for brand building that lasts.From Coca-Cola to Spotify to Hinge, Jackie has spent two decades shaping brands that endure by focusing on cultural insights, inclusive teams, and work that actually serves audiences. Now, as President and CMO at Hinge—the dating app “designed to be deleted”—she’s proving that long-term growth comes from products that deliver real outcomes.In this episode of Soul & Science, Jason Harris sits down with Jackie to explore why usefulness beats flash, how empathy and courage guide her leadership, and why staying patient pays off in brand building.Key Takeaways:✅ Design for outcomes, not vanity metrics—Hinge optimizes for “great dates,” not swipes✅ Big insights upstream fuel creative ideas that can scale globally✅ Credibility-rich programs compound more than week-long activations✅ Empathy and courage work best as operating systems inside the company✅ Long-term brand consistency beats short-term distraction every timeMemorable Moments:💡 “What better way to encourage people to try your product than to be a product that really works?”💡 “I get most excited upstream—at the insight—when it feels unique and true.”💡 “Not every brand needs another stunty activation. Put resources where they’re genuinely useful.”💡 “Empathy and courage mean saying the hard thing, even if you botch it the first time.”Brought to you by Mekanism.
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#95: Why Clients Don’t Want Collaborators | Michael Palma, Founder of The Palma Group
What do basketball, brand reviews, and $400M in agency wins have in common? Michael Palma.From being a Parade All-American athlete to coaching under Jim Valvano, Michael Palma pivoted into advertising recruitment—eventually placing more than 1,300 top talents and helping agencies win over $400 million in revenue. Today, as founder of The Palma Group, he manages reviews for global brands like Coca-Cola, Heineken, Peugeot, and Zaxby’s.In this episode of Soul & Science, Jason Harris sits down with Michael to unpack what makes partnerships last, how to spot red flags before they sink a pitch, and why true leaders walk with a “humble swagger.”Key Takeaways:✅ Clients don’t want collaborators—they want leadership that listens✅ There’s no “perfect” agency, only the ideal fit for the moment✅ Good agencies get comfortable; great ones never stop bringing ideas✅ A pitch is won or lost in the first five minutes of emotional connection✅ Agency culture—not case studies—ultimately drives client choiceMemorable Moments:💡 “Clients want leadership that listens. They don’t want collaborators.”💡 “If you’re gonna lose, lose as you. Don’t lose pretending to be someone else.”💡 “There is no perfect agency—only the best possible fit.”💡 “The mortal enemy of good agencies is efficiency. Great ones never stop caring.”Brought to you by Mekanism.
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#94: Future-Proofing Your Brand | Jason Feifer, Editor-in-Chief of Entrepreneur magazine
Change is inevitable—but the most successful leaders know how to turn it into their greatest advantage.In this episode, Jason sits down with Jason Feifer, Editor-in-Chief of Entrepreneur magazine and author of Build for Tomorrow. From walking away from his first reporting job to pitching national outlets cold, Feifer has built a career on spotting opportunities no one asked him to pursue—and helping others do the same. They unpack how to future-proof your career or brand, the filter he uses to separate hype from lasting change, and why your personal mission statement should never hinge on a single role.Key Takeaways:✅ “Opportunity Set B” can unlock your biggest career leaps✅ Anchor your identity to transferable value, not your current title✅ Trends that last solve old problems, not new ones✅ Redefining productivity can help you sustain growth and avoid burnoutMemorable Moments:💡 “Never be satisfied with the thing you already have. It’s a launching point for what’s next.”💡 “If nobody’s asking you to do it, that’s probably where the best opportunities are hiding.”💡 “Your mission statement should survive any change in title, industry, or medium.”💡 “Things that last are things that solve old problems in better ways.”💡 “Change doesn’t mean losing your value—it’s a chance to apply it somewhere new.”Brought to you by Mekanism.
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Mini: Cannes Lions Scandal — When AI Crosses the Line
This year’s Cannes Lions Festival — the world’s biggest celebration of creativity — made headlines for all the wrong reasons. Brazilian agency DM9 was stripped of multiple awards — including a Grand Prix — after using AI to fabricate campaign case study results.Jason Harris breaks down how they pulled it off, why it’s a symptom of a bigger problem in the industry, and what Cannes is doing to prevent it from happening again. From deepfakes to fabricated results, AI is making award scams easier than ever — and the fallout could change the way we measure creative success.Key Takeaways:✅ AI has made it easier to manipulate case studies and campaign results.✅ Cannes Lions is implementing stricter AI disclosure rules and expert reviews.✅ If we can’t trust the work we celebrate, what’s the point of celebrating it?Brought to you by Mekanism.
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#93: AI-Native Storytelling Is Already Here | Jason Zada, Founder of Secret Level
AI isn’t just speeding up production—it’s rewriting the rules of storytelling.In this episode, Jason sits down with award-winning director and creative pioneer Jason Zada, founder of the AI-native entertainment studio Secret Level. From Elf Yourself to Take This Lollipop to an AI-generated Coca-Cola ad that sparked headlines and backlash, Zada has spent his career pushing the boundaries of how audiences engage with content.They dive into the power of participatory storytelling, what it means to build with AI from the ground up, and why creative leaders need to think less like traditional producers and more like technologists.Key Takeaways:✅ AI-native production requires a totally new mindset—not just new tools✅ Participatory storytelling builds deeper emotional connections✅ Virality often comes from imperfection, not polish✅ Creative leadership means placing long bets before the industry catches upMemorable Moments:💡 “Pre-production is the new post-production.”💡 “You can’t apply a traditional production mindset to AI. It just won’t work.”💡 “People didn’t hate the Coke ad until they found out it was AI.”💡 “The best thing about launching Secret Level? Being right.”💡 “Make something people love or hate. Anything else, why bother?”Brought to you by Mekanism.
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Mini: Leading with AI: C-Suite Strategies That Work
If you're in the C-suite, it's no longer enough to delegate AI experimentation to mid-level staff. In this Soul & Science mini, we unpack three smart, actionable ways senior leaders can stay sharp in the age of AI—from reverse mentorship to hands-on sprints to rewarding the AI-forward thinkers in your org.This is your leadership playbook for getting off the sidelines and into the AI sandbox.✅ Key Takeaways: Reverse mentorship helps leaders learn directly from internal AI experts. Blocking time for AI experimentation keeps the C-suite hands-on and informed. Rewarding innovation signals that AI curiosity is a company value. Brought to you by Mekanism.
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#92: When Creative Trust Changes Everything | Kate Torrance, VP of Brand at SickKids & Josh Budd, CCO at Citizen Relations
How do you take a hospital’s 150th birthday and make it feel like a city-wide celebration instead of just a line in a press release?In this episode, Jason sits down with Kate Torrance, VP and Head of Brand at SickKids, and Josh Budd, Chief Creative Officer at Citizen Relations, to unpack one of the boldest healthcare campaigns in recent memory. They share how SickKids transformed a milestone into a powerful storytelling opportunity through creative risk-taking, clear brand strategy, and a true partnership between client and agency. From crafting 150 stories of impact to launching a hot air balloon over downtown Toronto, Kate and Josh walk through the creative decisions that made it all possible.Key Takeaways:✅ Strong partnerships start with trust, not briefs✅ Simple ideas, like balloons, can carry powerful stories✅ Emotional impact comes from authenticity, not pity✅ The best ideas come from looking inward, not just at competitorsMemorable Moments:💡 “It’s not a birthday without balloons.”💡 “Some days you wake up with a shovel, some days with a spoon.”💡 “If it triggers you, it might mean it’s powerful.”💡 “We didn’t just bring an idea. We brought a partnership.”💡 “You can break convention if the story is real.”Brought to you by Mekanism.
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Mini: Don't Let DEI D-I-E
As brands across the country scale back or scrap their DEI initiatives, it’s time to ask: what happened to the values they claimed to stand for? In this short solo episode, we examine the wave of corporate rollbacks on diversity, equity, and inclusion—from Target and Amazon to McDonald’s and Coca-Cola—and what these choices say about brand integrity.We’ll dig into: Why DEI isn’t a “nice-to-have,” but a business imperative The backlash companies like Target are facing from consumers and investors alike How younger, more diverse audiences are demanding more from brands Why retreating from DEI can cost you both brand equity and customer loyalty Brought to you by Mekanism.
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#91: Build Bold. Invest Early. Stay Human. | Ben Lerer, Founder of Thrillist & MP at Lerer Hippeau
He built Thrillist. He bet on media. Now Ben Lerer is navigating a world obsessed with AI.In this episode, Jason sits down with Ben Lerer, co-founder of Thrillist, creator of Group Nine Media, and now Managing Partner at Lerer Hippeau. They talk about the shifting tides of media, tech, and early-stage investing. From building one of the first great digital brands to navigating the rise of creators, platforms, and AI, Ben shares hard-earned insights on what it takes to survive—and thrive—through disruption.Key Takeaways:✅ Media brands chased scale, but the platforms took the audience (and the money)✅ In today’s startup world, no AI in the pitch means something’s off✅ Cost-cutting kills companies; real growth comes from bold bets✅ Great founders—not trends—should guide where you investMemorable Moments:💡 “The winners weren’t the publishers—it was the pipes.”💡 “We almost named it Ape Alert. That would’ve been a disaster.”💡 “If I need a calendar reminder to make a decision, it’s a no.”💡 “We believe founders are smarter than us. If we’re around great talent, we’ll end up in interesting markets.”Brought to you by Mekanism.
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Mini: Launching a Product in Uncertain Times
Launching a new product is never easy. But doing it during economic uncertainty? That’s a whole different challenge.In this mini episode, we explore how today’s shifting landscape—from tariffs to market instability—requires a smarter, more agile approach.Jason shares three core principles that can help entrepreneurs and innovators not just survive, but thrive during turbulent times. Key Takeaways: Agility beats the grand reveal Focus on value without slashing prices Harness power of community and brand trust Brought to you by Mekanism.
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#90: What Marketers Can Learn from StockX (and Its Sneakerhead Hype Machine) | StockX CMO Nicholas Karrat
Not every brand explodes. Some rise slowly, and win big.In this episode, Jason talks with Nicholas Karrat, CMO of StockX, about the Soul & Science of marketplace models—and what it takes to build brand trust, cultural relevance, and business performance at the same time. A veteran marketer with experience across Fortune 100 companies and DTC startups, Nick has held leadership roles at AT&T, Citibank, Plated, Boll & Branch, and Tommy John. Now at the helm of marketing for StockX, he’s focused on staying true to the brand’s core while expanding its reach.Key Takeaways:✅ Every channel is both brand and performance—the only difference is timing.✅ Scarcity still drives urgency, but discovery starts earlier than ever.✅ Trust and authentic storytelling beat polish when you’re building for the culture.✅ For trend-driven products, TikTok fuels demand in real time.✅ Great CMOs trust their instincts and adapt with the people on their team.Memorable Moments:💡 “Everything we do is brand and everything we do is performance, whether you like it or not.”💡 “Now you know” isn’t just a tagline. It’s how culture spreads.💡 “People and vision beat category and paycheck. Every time.”Brought to you by Mekanism.
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Mini: What the Adidas Pet Collection Gets Right (and What It Misses)
🐶 Adidas just launched a China-exclusive pet collection—and it’s more than just cute.In this Soul & Science mini, Jason unpacks the marketing strategy behind Adidas Originals’ latest capsule: apparel and accessories designed for pets and their owners. Matching outfits? Yes. Global rollout? Not yet.For marketers, this launch raises big questions:🧠 Is this a clever test-market move or a missed brand moment?📍 Why China first—and why not global?📱 How could influencer strategy have amplified the rollout?Whether you're building brand love or exploring new categories, there's a lot to learn from this bold (and adorable) launch.Brought to you by Mekanism.
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#89: Building Brands from the Inside Out | Bryant Brennan, Chief Creative Officer at Fi
Creative teams have the most impact when they’re trusted stewards of the brand—not just executors.In this episode, Fi’s Chief Creative Officer Bryant Brennan joins Jason Harris to explore the Soul & Science of in-house creativity, product-first marketing, and building brands with staying power.From launching Nook at Barnes & Noble to scaling Peloton’s creative team into an award-winning force, Bryant shares how to align teams, collaborate with agencies, and use design to drive results. He also shares how Fi brings those lessons to pet tech—blending emotion, data, and surprising uses of AI.What’s Inside:✅ Why internal teams need ownership to succeed✅ What Peloton got right about scaling brand and performance✅ How Fi turns utility into emotional connection✅ The role of AI in creative concepting and brand voice✅ The hallmarks of a truly collaborative agency partnershipMemorable Moments:💡 “You’re building the brand in every execution, big or small.”💡 “The best partners care as much about the product as you do.”💡 “It’s not that I have to. It’s that I get to.”Brought to you by Mekanism.
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Mini: The Return of HBO Max
What do you call a streaming service that can’t sit still? Apparently, HBO Max… again.In this Soul & Science mini-episode, Jason unpacks why the HBO brand is once again reclaiming its name, and what this says about brand equity, consumer sentiment, and the fine art of knowing when to walk it back. From Gap to Tropicana to the Twitter-that-shall-not-be-named, some branding detours are better left reversed.Key Takeaways:✅ Don’t mess with strong brand equity—especially when it’s called “HBO.”✅ A reversal doesn’t have to be a failure if you own it.✅ Smart brands listen, learn, and even laugh with their customers.Backtracking isn’t always a step back. Sometimes, it’s just better branding.Brought to you by Mekanism.
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#88: Why Purpose Still Matters | Bill Oberlander, Founder & Creative Chairman at OBERLAND
Why does doing good still feel risky in the boardroom even when it’s good for business?In this episode, OBERLAND Founder & Creative Chairman Bill Oberlander joins Jason Harris to explore the Soul & Science of purpose-driven marketing and talk about why creativity, commerce, and consciousness can (and should) coexist.Bill shares his journey from Madison Avenue to launching a values-first agency that's now AdAge’s Purpose-Led Agency of the Year. He opens up about building OBERLAND from scratch, pitching campaigns like ELF’s So Many Dicks, and why he believes hustle, resilience, and unrelenting honesty are the keys to making good money, by doing good.What’s Inside:✅ Why a purpose-driven brief matters more than a purpose-driven agency✅ How “creativity, commerce, and consciousness” intersect in great marketing✅The origin stories behind some of OBERLAND’s boldest work, from pitching Thinx to launching ELF’s viral “So Many Dicks” campaign✅ Why brands that ignore social impact are missing their next generation of consumersMemorable Moments:💡 “You don’t need a purpose-driven agency to do purpose-driven work. You just need a purpose-driven brief.”💡 “The best new business department is just better creative.”💡 “Make good money. That’s the line.”Brought to you by Mekanism.
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#87: B2B Marketing Shouldn’t Be Boring | Jim Lesser, Chief Brand Officer at ServiceNow
Just because it’s B2B doesn’t mean it has to be boring.This week on Soul & Science, Jason sits down with Jim Lesser, Chief Brand Officer at ServiceNow, the enterprise platform helping organizations simplify workflows and put AI to work across their business.Before stepping into the world of B2B tech, Jim led award-winning campaigns as CEO and Executive Creative Director at BBDO San Francisco, including the well-known "Imagine the Possibilities" campaign for Barbie. He shares how creative thinking, operational reinvention, and a people-first approach have shaped his leadership path.Jim talks about what it really takes to build an emotional connection in B2B marketing, why “marketing the marketing” matters more than ever, and how making yourself useful can unlock the next opportunity in your career.What’s Inside: ✅ Lessons from Jim’s rise from agency receptionist to CEO to Chief Brand Officer ✅ Why managing creatives is harder, and maybe more valuable, than mastering spreadsheets ✅ How ServiceNow is building a more human, recognizable brand in the B2B space ✅ The thinking behind ServiceNow University and the company’s growing community of usersMemorable Moments: 💡 “Make yourself useful, and your next opportunity will find you.” 💡 “Cool sh*t with cool people. That’s the billboard.” 💡 “If the product is innovative, the marketing should be too.”Brought to you by Mekanism.
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Mini: Why Do Influencers Start Beverage Brands?
From Prime to Chamberlain Coffee, influencers are making serious moves into the beverage aisle.In this Soul & Science mini-episode, Jason unpacks the rise of creator-led drink brands—and why the beverage industry has become the go-to playground for digital tastemakers. With built-in audiences and high margins, the formula is simple: influence + hydration = $$$.Key Takeaways:✅ Beverages are easy to produce and offer premium profit margins.✅ Built-in audiences become built-in distribution channels.✅ Drinks match the lifestyle-driven narratives influencers are already selling.Forget merch drops. The new influencer flex? Something you can sip.Brought to you by Mekanism.
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Mini: Leadership in Times of Uncertainty
In a world that feels more chaotic by the day, leading with clarity has never been harder — or more important.In this Soul & Science mini-episode, Jason explores how leaders can navigate the “liminal experience” of constant change. From reaffirming values to strengthening team bonds, he breaks down the strategies that help leaders anchor themselves—and their organizations—when everything else is shifting.Key Takeaways:✅ Ask the big questions: What do you value, where do you stand, and how can you move ahead?✅ Focus on fundamentals: core purpose, collaboration, and resilience.✅ Lead with stability and hope, even when the path ahead isn’t clear.Uncertainty isn’t just something to survive — it’s a chance to lead with more purpose, connection, and strength.Brought to you by Mekanism.
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The Soul & Science of Culture | Best-Selling Author Dr. Marcus Collins (2024)
From TikTok trends to viral campaigns, brands are constantly trying to tap into culture. But what actually defines culture — and how can brands engage with it in a meaningful way?This week, we’re re-airing a great conversation from April 2024 with Dr. Marcus Collins — marketing professor, best-selling author, and cultural strategist.Dr. Collins, author of For the Culture and former Head of Strategy at Wieden+Kennedy, has worked with brands like Apple, Nike, and even Beyoncé. In this episode, he breaks down the deep connection between culture and behavior — and how marketers can better understand both.You’ll learn: How culture and marketing intersect to shape successful campaigns The core elements that define culture and how we interact with it How brands can show up with real cultural relevance — not just follow trends Brought to you by Mekanism.
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Mini: Literature is Fashion’s Newest Muse
What do J.Crew, Tiffany & Co., and Prada all have in common? They’re falling in love with the written word. In this Soul & Science mini-episode, Jason explores fashion’s latest unexpected muse: literature. From literary salons to author collaborations, brands are embracing the written word in a digital age—and it's not just for show.Key Takeaways:✅ Fashion brands are aligning with literature to appeal to Gen Z’s love of books.✅ Literary collaborations give brands more depth, substance, and cultural cachet.✅ In a world of fleeting content, literature offers a timeless counterbalance.From “BookTok” buzz to billboards with classic quotes, Jason unpacks why the fashion world is rewriting its narrative—and what marketers can learn from it.
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Mini: How Trump's Tariffs Are Reshaping Brand Marketing
What do Trump’s new tariffs have to do with your brand strategy? A lot.In this Soul & Science mini-episode, Jason breaks down how the latest wave of tariffs is creating ripple effects across industries—and what it means for marketers trying to navigate a rapidly shifting economy.Key Takeaways:✅ Brands are reallocating budgets toward performance marketing as margins tighten.✅ Expect a rise in “Made in America” messaging to appeal to patriotic sentiment.✅ Companies will lean into transparency, explaining price hikes to consumers.From autos to electronics, tariffs are impacting more than just supply chains—they’re changing how we connect with customers.
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#86: AI vs. Human Creativity: Why Brands Still Resist the Future | Fredrik Thomassen, Co-founder & CEO of Superside
Why are brands still hesitant to embrace AI in creative work—even when it delivers faster, cheaper, and often better results?In this episode, Superside co-founder & CEO Fredrik Thomassen joins Jason Harris to explore the Soul & Science of AI-powered creativity—and why the biggest barrier to AI adoption isn’t the technology, but human resistance to change.Fredrik shares how Superside is reshaping the creative industry, using AI to optimize workflows, scale production, and help brands break through the noise. He reveals the surprising ways AI outperforms human-generated creative, why the briefing process is the real bottleneck in marketing, and how companies can rethink their approach to creative strategy before they fall behind.What’s Inside:✅ The biggest misconception about AI-generated creative—and why brands still resist it.✅ How AI-powered briefing tools are solving the #1 bottleneck in creative work.✅ The Soul & Science of AI—why the real challenge isn’t tech, but trust.✅ Why brands that fail to integrate AI into their workflow will struggle to compete.Memorable Moments:💡 "People say AI can’t do strategy or taste—but the data tells a different story."💡 "If you don’t get your clients to embrace AI, you’ll be left behind."💡 "AI isn’t replacing creatives—it’s freeing them up to make better work."Brought to you by Mekanism.
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Mini: Why CMOs Get Fired
CMOs have the shortest lifespan of any C-suite executive. Why?In this Soul & Science mini-episode, Jason breaks down insights from a recent Adweek article, exploring the top reasons CMOs get fired—and how they can avoid the same fate.Key Takeaways:✅ Overpromising results is the #1 reason CMOs lose their jobs.✅ Many fail to earn trust from CEOs, CFOs, and the leadership team.✅ Only 1 in 3 CEOs & CFOs feel aligned with their CMO.✅ CMOs need to “market the marketing”—internally proving their value.With CMO tenure averaging just 40 months, Jason will be focusing on learning how top CMOs gain buy-in, build trust, and prove their impact in upcoming episodes.
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ABOUT THIS SHOW
Soul & Science is an award-winning podcast where marketing’s brightest minds reveal what it takes to build breakthrough brands. Hosted by Jason Harris, each episode explores the balance between brand building (Soul) and business performance (Science). From legacy brands to emerging disruptors, we delve into the insights, culture, and vision behind the most successful brand stories.Soul & Science is a Mekanism podcast produced by Maggie Boles, Ryan Tillotson, and Lily Jablonski. The show is edited by Daniel Ferreira, with theme music by Kyle Merritt.Brought to you by Mekanism.
HOSTED BY
Mekanism and Jason Harris
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