The Agentic Bank

Most bankers hear "AI in banking" and think chatbots, hype, or another vendor pitch. Karen Grindrod thought the same thing. Then she started working with an AI agent in real banking operations, and everything changed.Join Akash Desai (Payman AI) and Karen Grindrod (Middlesex Federal Savings) for a candid 45-minute conversation about what actually happens when a community bank puts agentic AI to work. Just a real banker sharing her real experience.What You'll Learn- What it actually looks like when a community bank starts working with an AI agent in day-to-day operations- The concerns Karen had going in and the specific moments that changed her mind- How trust gets built between a banker and an AI agent - the controls, the guardrails, and the surprises- What Karen would tell other bankers who are still evaluating whether agentic AI is ready

Banking evolved from branches to apps. The next evolution is AI that doesn't just respond to customers - it acts on their behalf.Join Tyllen Bicakcic CEO of Payman AI and C.J. Conrad from Middlesex Federal Savings for a 45-minute conversation on what Agentic Banking means for community and regional banks.What You'll LearnThe evolution from chatbots to AI that executes real banking actions - why "answering questions" is no longer enoughHow Middlesex Federal Savings is evaluating this shift - a real banker's perspective on agentic AIWhat trust, oversight, and safety look like in an agentic model - the controls that make autonomous execution possibleWhether your bank is ready and what to look for - practical signals and next steps