The Learnit Lounge

What happens when our attention, choices, and sense of self are shaped—not by conscious intention—but by invisible digital forces? In this eye-opening episode of The Learnit Lounge, host Dr. Mickey Fitch-Collins sits down with MaryLou Kayser, author of It’s Not You, It’s the Algorithm, to explore how algorithms are subtly scripting our lives and what it really takes to reclaim our humanity (and sanity) in a world run by screens. From digital burnout to regained presence, MaryLou shares personal stories and provocative insights that challenge leaders to rethink not just their own tech habits, but also how they cultivate attention and meaning at work.Packed with both caution and hope, this episode offers a roadmap for anyone—leaders, parents, or everyday professionals—seeking to slow their scroll, sharpen their thinking, and choose intentionally in the age of AI.In this episode, you’ll learn:Why our “algorithm-shaped” world quietly hijacks your attention (and what to do about it)How to strike a disciplined, human-centered balance with tech, without tossing your phone in the riverThe surprising story behind MaryLou’s new book, and why these problems are so universalPractical habits for reclaiming focus, creativity, and presence in a distracted landscapeWhy real leadership means admitting you don’t always have the answers, and what you gain when you doHow to future-proof your thinking, connect with colleagues across generations, and redesign both your inner and outer world for more meaning and less mindless scrollingTimestamps:00:01 – Welcome to The Learnit Lounge and episode overview01:14 – Introducing MaryLou Kayser, and her book04:05 – The “algorithmic world”: how digital forces shape us07:29 – Everyday impact: when doom-scrolling takes over08:42 – The meaning behind “It’s Not You, It’s the Algorithm”10:42 – Personal accountability vs. blaming the system13:15 – Real-life moments: phones, attention, and muscle memory15:07 – Why do we lose attention in the digital world?18:17 – Tech across generations: the workplace challenge20:10 – Should we quit tech? Building guardrails instead23:01 – The AI debate: fear, adaptation, and self-worth26:22 – MaryLou’s top strategies for regaining focus32:05 – Biggest leadership lessons MaryLou has learned34:29 – An uncomfortable truth about leadership development37:54 – Where to find MaryLou and what’s nextAbout MaryLou Kayser:MaryLou Kayser is a writer, producer, podcaster, and educator whose work explores what it means to remain deeply human in an algorithm-shaped world. Her mission: help people recognize when their attention and sense of self are quietly molded by unseen digital forces, so they can reclaim the authorship of their own lives. Drawing on her decades of experience as an educator, entrepreneur, and parent, MaryLou’s signature blend of storytelling and insight delivers both warning and wisdom for anyone trying to navigate (and not get lost in) the future of work and life.Resources & Mentions:It’s Not You, It’s the Algorithm by MaryLou KayserMaryLou Kayser’s websiteMaryLou Kayser on LinkedInMaryLou on InstagramReferenced book: The Anxious Generation by Jonathan Haidt“Van down by the river” SNL sketch (Chris Farley) YouTube ClipPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Ever wish feedback felt less like friction—and more like a springboard? In this energizing solo episode of The Learnit Lounge podcast, Mickey Fitch-Collins, PhD, breaks down how to turn even the toughest feedback into forward momentum. Drawing from research and her own leadership journey, Mickey reframes feedback as a tool for development, not a verdict. Learn how to invite feedback before you need it, find actionable patterns, and process even the most emotional comments with clarity and professionalism. Plus, discover the game-changing “feed forward” philosophy from Dr. Joe Hirsch, and hear the powerful story of how one hard comment transformed an entire mentoring program.In this episode, you’ll learn:Why feedback is a mirror—not a mandate—and how to use it for honest self-reflectionThe right moment and strategic ways to ask for feedback (hint: don’t wait for the post-mortem)The real difference between outliers and patterns, and when you should (and shouldn’t) actWhy processing feedback takes time, and how to build in an intentional pauseHow to use Dr. Joe Hirsch’s “feed forward” approach to transform feedback into future growthWhat happened when one difficult comment changed the course of an entire mentoring programTimestamps:00:00 – Welcome to The Learnit Lounge00:43 – Redefining feedback: not critique, but jet fuel01:13 – The myth of feedback as a verdict vs. seeing it as data01:58 – Feedback is a mirror, not a mandate02:09 – How and when to invite feedback proactively02:31 – Asking better questions: “what surprised you?” “what would you change?”02:48 – Looking for patterns, not just outliers03:24 – Feedback is emotional—why you need to pause03:52 – Introducing Dr. Joe Hirsch’s “feed forward” philosophy04:43 – Why feed forward conversations are less threatening, more developmental05:43 – Story: The mentoring program and the hard feedback that changed everything06:24 – Redesigning programs: practical impact of listening deeply07:04 – Feedback as fuel: it’s not a judgment, it’s a jump start07:18 – Building your own feedback rituals: start small, ask better questions07:35 – Behind every great career move—there’s a truth teller07:52 – Closing: Your next action, and why feedback mattersAbout Mickey Fitch-Collins, PhD:Mickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops blend research, real talk, and humor, making learning stick. Before joining Learnit, Mickey spent two decades in higher ed leadership, coaching professionals and guiding students to graduation. Today, whether facilitating, hosting The Learnit Lounge podcast, or sharing insights on LinkedIn, her mission remains the same: make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions:Mickey’s LinkedInDr. Joe Hirsch’s podcast: I Wish I KnewLearnit WebsitePodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

When it comes to learning that actually changes how we work—not just what we know—how do you move from “theory” to habit? In this energizing episode of The Learnit Lounge, host Mickey Fitch-Collins, PHD, sits down with Shandretta Solomon, veteran State of California training leader and manager of the Emerging Professional Program, for a candid look at how to make learning truly stick. They unpack why lasting behavior change is the true measure of training success, what makes unlearning and reprogramming so difficult, and how both internal motivation (think “WIIFM”) and good old-fashioned compliance shape how people grow.From real-world insights on getting buy-in for change to practical tips on reflection, measurement, and closing the “last mile” gap between classroom and reality, this episode is packed with actionable ideas to help you create learning that lives beyond the training room. Whether you’re leading teams, designing programs, or just trying to better yourself, you’ll find inspiration, honesty, and plenty of humor as the conversation covers everything from “the naughty list” (compliance) to the systems that may be holding your leaders back.In this episode, you’ll learn:How to define and measure “learning that sticks” in the real world—not just in theory or survey scoresThe challenge (and necessity) of unlearning old habits before making a changeWhy internal and external motivators both matter—and how to tap into “what’s in it for me?”Strategies for helping learners cross the “last mile” from classroom to behavior, including reflection and intentional debriefsThe vital role supervisors and systems play in reinforcing learning, and why it’s not just about individualsShandretta's top leadership lessons: when to reprogram, when to unlearn, and why the system—not the person—is sometimes to blameTimestamps:00:01 – Welcome to The Learnit Lounge01:00 – Meet Shandretta Solomon & her L&D journey01:17 – What does “making learning stick” really mean?04:04 – The vital importance of unlearning and reprogramming06:52 – How motivation (WIIFM & compliance) affects training success10:07 – Connecting the “WIIFM” to real change13:01 – The “last mile of learning” (theory to behavior)14:52 – Why training must use real-world scenarios17:06 – Best practices for reflection and debriefing19:53 – Why soak time matters for post-training impact22:26 – Measuring impact: surveys, behaviors, and what really works24:52 – Sustainment, feedback, and manager buy-in26:31 – Embedding learning into appraisals and culture28:04 – Shandretta's biggest leadership lesson: the power of unlearning29:23 – The uncomfortable truth: When the system, not the leader, needs fixing31:45 – How to connect with Shandretta & episode wrap-upAbout Shandretta SolomonShandretta Solomon brings over 27 years of experience serving the State of California, with 20 years dedicated to training, facilitation, and leadership development. Currently, she manages the Emerging Professional Program—a cohort-based initiative focused on personal and career growth for new talent. Shandretta's expertise spans designing impactful learning experiences, leading complex training initiatives, and championing change in entrenched systems. Her trademark: blending real-world insight with empathy and practical tools to help teams truly grow.Resources & Mentions:Shandretta's contact infoPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Why Clarity—and Meaning—Matter More Than Perks at WorkWhen it comes to engagement, perks are easy. But what really fuels motivation, innovation, and trust at work? Meaning. In this thoughtful episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, sits down with Dr. Brian Arnold—consultant, adjunct professor, and author of The Humane Technologist newsletter—for a deep dive into why meaning at work matters more than ever. Together, they break down the difference between authentic clarity and performative mission statements, unpack the links between motivation and meaning, and reveal how psychological safety and vulnerability drive real connection and growth in today’s organizations.From building systems that foster genuine learning to navigating the coming wave of humane technology and AI, this conversation is packed with practical wisdom and next steps for leaders, L&D professionals, and anyone who’s ever wondered: “Does my work really matter here?”In this episode, you’ll learn:Why many people resist conversations about meaning at work—and what to do about itWhat “clarity is kindness” really means for leadership, team connection, and motivationHow rituals, rules, and systems can reinforce (or undermine) a culture built around meaningWhat psychological safety and vulnerability look like in the real world of workThe subtle but massive difference between performance-driven and meaning-driven learningHow to think about technology changes—especially AI—without losing sight of humanityTimestamps:00:00 – Welcome to The Learnit Lounge podcast & episode scene-setting01:29 – Meet Dr. Brian Arnold: media arts, leadership, humane technology03:33 – Why do some people resist talking about meaning at work?04:21 – Clarity, ambiguity, and the struggle to define what matters06:26 – Leadership’s role in defining and communicating purpose08:28 – Why “clarity is kindness” in organizational life09:11 – What meaning-driven workplaces look, sound, and feel like10:05 – Psychological safety vs. blame, and the power of vulnerability13:14 – How to design L&D environments that unite meaning and performance16:28 – Organic learning, motivation, and the future of work17:28 – The connection between perceived scarcity, meaning-making, and motivation19:54 – Why pay and perks only go so far—what fills the gap20:00 – Quiet quitting, loss of motivation, and failed systems21:55 – Leadership, management, and the dual challenge of meaning22:41 – Humane technology: design for people first, not just productivity25:46 – The future of work: technology amplifies culture29:20 – Two actionable tips for making meaning at work30:53 – Dr. Arnold’s most important leadership lesson31:33 – The uncomfortable truth about knowing everything as a leaderAbout Dr. Brian ArnoldDr. Brian Arnold is a consultant, adjunct professor, and creator of The Humane Technologist newsletter. With a unique career spanning media arts, higher education leadership, and the development of humane emerging technologies, Brian’s passion lies in designing tech and cultures that serve real people. He’s led as chair of the inaugural National University AI Council, executive director of the Universal SELF Conference, and has experience as an editor for Nickelodeon Animation Studios.Resources & Mentions:Brian Arnold’s LinkedInThe Humane Technologist NewsletterPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

AI, The Human Advantage & Uncomfortable Truths in Leadership with Lorne NovolkerAI is transforming the workplace at a breakneck pace—but what does it mean for human skills and real organizational value? On this episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, sits down with Lorne Novolker, a renowned executive, entrepreneur, and advisor, to dig deep into why developing "the human advantage" is every organization's most urgent challenge in the age of AI.Lorne shares hard-earned insights from decades of leading digital transformations and consults on the strategic balancing act facing today’s leaders: investing in bleeding-edge tech versus growing the human skills that truly set organizations apart. Together, Mickey and Lorne unravel common myths, surface overlooked risks, and offer human-centered strategies to make change initiatives genuinely stick—plus, Lorne reveals what most leaders get wrong about transformation (and how to fix it).From failed AI projects to the myth of one-off leadership training, this episode is packed with unfiltered takes, actionable frameworks, and a vision for workplaces where human and AI strengths truly complement each other.In this episode, you’ll learn:Why this current “AI moment” feels both familiar and fundamentally different from past tech transformationsThe biggest mistakes companies make with AI adoption—and why so many initiatives fail to deliver valueHow to practically define, develop, and measure the “human advantage” in an increasingly AI-driven worldChange management truths: why humans resist, what really motivates buy-in, and how to avoid another failed initiativeThe overlooked power of combining leadership development with real-world stretch assignments and coachingWhat leadership development gets wrong (and how to make it stick—at every level, not just for execs)Timestamps:00:00 – Welcome to The Learnit Lounge Podcast & guest introduction05:55 – How Lorne helps organizations (and Learnit) redefine the human advantage08:02 – Building a practical framework for human capability in the AI era10:14 – Why companies invest in AI faster than in people—and the risks13:05 – The true benefit: it’s not AI alone, it’s AI + people15:47 – Change management, failed initiatives, and why clarity matters16:45 – Headcount reduction vs. augmenting human capability: a strategic crossroads18:26 – Why change management in the AI era is harder (and more important)19:39 – Setting real goals for AI projects: What’s the purpose?21:49 – The ONE thing Lorne would change about how organizations prepare for the future24:43 – The two-way street: How humans enable AI—and vice versa26:02 – Rethinking talent strategies when AI is “part of the team.”31:09 – Lorne’s most significant leadership lessons (and learning from mistakes)34:48 – The uncomfortable truth about leadership development—what’s missing36:54 – Final takeaways, connecting with Lorne, keeping the conversation goingAbout Lorne NovolkerLorne Novolker is a globally recognized entrepreneur, executive, board director, and award-winning consultant known for helping organizations turn complex challenges into clear, actionable strategies. He’s built his reputation by guiding companies through digital transformation, anticipating market trends, and leading successful teams from startup to enterprise scale. Lorne is a frequent speaker on entrepreneurship, employee enablement, and the future of work—specializing in how organizations can leverage the human advantage as technology accelerates.Resources & Mentions:Lorne Novolker’s websiteLorne Novolker on LinkedInWorkquake: Embracing the Aftershocks of COVID-19 to Create a Better Model of Working by Steve CadiganPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Strategic plans rarely fail because of bad ideas—they fail when execution breaks down. In this episode, host Mickey Fitch-Collins, PhD, sits down with Tim Ohai, visionary consultant and author of The Zen of Strategic Execution, to unpack what most leaders get wrong about execution, decision-making, and organizational culture. Tim shares breakthrough concepts around the psychology of leadership, how decision environments shape culture, and why clarity—not endless planning—is the superpower behind true high performance. From practical frameworks to mindset shifts, this episode is a must-listen for anyone ready to move beyond “firefighting” and start leading with intentionality and impact.Tim and Mickey explore how trust, clarity, and empowerment drive great decisions—even when leaders aren’t in the room. They tackle why most employees don’t know the company’s strategy, how ego and fear bias organizational choices, and what leaders can do to create healthy, high-performing teams. Whether you’re a seasoned executive or just starting, these insights will help you level up your strategic execution and make professional development feel like a conversation worth having.In this episode, you'll learn:Why true strategy is about decision-making, not planning.How organizational culture is an output of decision environments—and how clarity fuels everything.The framework behind trust-based accountability vs. fear-based accountability, and how it shapes execution.What the “ego-fear loop” is, and how to build environments that encourage psychological safety and curiosity.The practical steps for running a 90-day execution sprint and the crucial art of deprioritization.How the Zen mindset breaks down complex challenges and helps leaders master both self and team environments.Timestamps:00:00 – Introduction to the Learnit Lounge Podcast and Mickey Fitch-Collins00:49 – Meet Tim Ohai: consultant, coach, author, speaker03:38 – Why most leaders are never taught to execute strategy05:17 – Decoding strategy as a decision-making science08:00 – Culture as an outcome of decision-making (not a driver)09:30 – Clarity, empowerment, engagement: the wheel of execution11:21 – Harvard stat: 95% of employees don’t know the company strategy12:30 – Ego-fear loop and its impact on organizational decisions15:03 – Senior executive meetings: the scope of disruption and clarity17:20 – Why organizations avoid hard conversations and conflict18:29 – Psychological safety and incentives for curiosity20:02 – Business best practices vs. mindset work21:13 – Great leadership is about creating environments for decision-making22:45 – Alan Mulally’s Ford turnaround: learning culture in action23:36 – Why “Zen” thinking matters in strategic execution25:03 – Breaking down self-awareness and situational mastery28:23 – The 90-Day Execution Sprint: moving from plans to decisions30:25 – The critical importance of deprioritizing34:14 – Tim’s biggest leadership lesson: “It’s not about me”35:48 – The uncomfortable truth about leadership development and execution36:50 – Where to find Tim’s book and connect with him onlineAbout Tim OhaiTim Ohai is a consultant, coach, author, speaker, and founder who specializes in helping leaders uncover what blocks their teams from unleashing their full potential—and then enables real, tangible change. With an MS in Industrial Organizational Psychology and a focus on leadership development, Tim has authored/co-authored several books, including World Class Selling, Sales Chaos, The Power of Problems, and The Zen of Strategic Execution. He co-founded the Ubuntu Mission, a nonprofit teaching leadership and entrepreneurship in disadvantaged communities, and currently calls Hawaii home.Resources Referenced:Tim Ohai’s websiteTim Ohai’s book: The Zen of Strategic ExecutionTim Ohai’s podcast: How to Not Execute Your StrategyPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Inclusive leadership isn’t just about policies—it’s about designing learning environments where everyone feels seen, valued, and empowered.In this episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, is joined by Sarah Machat, VP of Organizational Quality and Impact at St. Anne’s Family Services. Together, they dive deep into what truly makes learning experiences inclusive, busting myths and sharing actionable strategies pulled from nonprofit, corporate, and social work settings. Sarah explains how continuous quality improvement, accessibility, and belonging intersect—and why “connection before content” should lead every training. From practical metrics to pivoting under resistance, this conversation is a roadmap for anyone who wants to design learning programs that build trust and unlock authentic engagement.Packed with tools, real-world examples, and a future-focused mindset, this episode will sharpen your approach to inclusive L&D and remind you why leading like a human really matters.In this episode, you’ll learn:How inclusive learning differs from accessibility—and why belonging is the secret ingredientThe practical steps for designing training that fits diverse audiences (from shift workers to office teams)Key metrics and signals for measuring whether your inclusive training is actually landingStrategies for navigating resistance from stakeholders and balancing competing prioritiesThe “connection before content” principle—and simple ways to create safety, trust, and engagement in any sessionAdvice for new L&D professionals facing rapid change, plus pillars of flexibility and human-centered designTimestamps:00:00 – Introduction to The Learnit Lounge Podcast and Sarah Machat00:59 – What inclusive L&D means in practice04:03 – Designing training to fit unique audience needs05:19 – Inclusion vs. accessibility: the Venn diagram07:00 – Real-world considerations for shift workers, nontraditional staff08:32 – Entry-level metrics: engagement, attendance, qualitative feedback09:53 – Gathering feedback through evaluation and informal conversations12:16 – Pillars of inclusive learning experience design17:11 – Facing resistance: balancing speed and inclusive considerations20:05 – Human-centered approach, nervous system regulation, connection before content23:35 – Connection before content explained, impact on facilitation25:52 – Mindsets and advice for new L&D professionals: flexibility, ongoing learning28:37 – Biggest leadership lesson: learning to ask for help and support30:47 – The uncomfortable truth: endless potential for learning in every leader32:17 – How to connect with Sarah Machat33:39 – Final words and podcast feedback invitationAbout Sarah MachatSarah Machat is the Vice President of Organizational Quality and Impact at St. Anne’s Family Services. She leads agency-wide quality improvement, learning and development, compliance, and risk management programs, ensuring compliance with governmental, contractual, and accreditation requirements. Sarah started her journey at St. Anne’s as a social work intern and later honed her skills in Diversity & Inclusion and L&D at the Walt Disney Company. She returned to St. Anne’s in 2017, successfully guiding two reaccreditation cycles and championing a data-informed, improvement-focused culture. Sarah holds a Master of Social Work from USC and a BA in Psychology from UC Irvine.Resources & Mentions:Sarah Machat’s LinkedInSt. Anne’s Family Services websiteLearnit.comPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Learning isn’t just about skills. It’s about confidence, belief, and the stories that shape us. In this energizing solo episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, dives into why confidence is the most overlooked—and powerful—outcome of any learning program.Drawing on research, real-life examples, and memorable stories, Mickey explores how learning builds not just know-how, but true belief in yourself and your peers. You’ll hear how fostering agency, psychological safety, and storytelling can create a ripple effect of change in teams and organizations. Plus, Mickey shares practical tools for measuring belief, designing for confidence, and making learning stick—so you can turn insight into action, and action into impact.In this episode, you’ll learn: Why belief and confidence are foundational to real learning—not just traditional metrics like ROIHow storytelling captures the true impact of learning and makes growth visibleThe importance of psychological safety and peer feedback in building “Teamship” and collective confidenceWhy measuring confidence (not just skills) is a leading indicator for performance and retentionActionable ways to design learning experiences that foster trust, agency, and a growth mindsetHow to collect and leverage stories to sustain a culture of learning and transformationTimestamps: 00:00 – Welcome to The Learnit Lounge: big picture of learning transformation00:42 – Why belief is the true outcome of learning01:13 – The critical role of confidence as a lever for change01:43 – How agency and psychological safety unlock transformation02:28 – Building collective confidence through “Teamship.”02:56 – Real stories vs. testimonials: how change really happens03:30 – A powerful story of learning, self-belief, and tough conversations04:45 – The “aha” moment: belief in action05:10 – How to start measuring belief and designing for confidence05:39 – Tools to build a culture of storytelling and agency06:08 – Why confidence predicts performance—and why it keeps people from leaving06:29 – A call to share your stories and be part of The Learnit Lounge community06:41 – Connect with Mickey Fitch-Collins on LinkedInAbout Mickey Fitch-CollinsMickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick.Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions:Learnit: https://www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Podcast Contact Information: Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Resilience isn’t just a buzzword—it’s a real skill.In this energizing episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins sits down with learning leader Peter Plumlee for a refreshingly honest look at resilience, adaptability, and what it truly takes to thrive in today’s ever-changing, AI-powered workplace. Together, they break down the myths (“just muscle through it!”) and reveal how real growth comes from curiosity, self-reflection, and being willing to get it wrong.With practical analogies (cars, cats, and even Uber rides), Peter and Mickey explore why modern organizations can’t afford to ignore “power skills” like adaptability, the role of workplace culture in enabling psychological safety, and how leaders can build resilient teams—without just demanding that people toughen up. Get ready for candid stories, actionable strategies, and the reminder that sometimes, all you really need is five good minutes to breathe.In this episode, you’ll learn:How Peter defines resilience vs. adaptability, and why both matter in today’s workplaceThe critical behaviors that truly resilient and adaptable people share—plus tips to build these habitsWhy psychological safety is essential for team growth (and how to foster it, practically)The most powerful tool leaders have for building resilient cultures (hint: it’s not a checklist)Why failure is crucial to learning—and how to help yourself and your team bounce backWhat it means to “lead like a human” in a world of AI, automation, and ever-more uncertaintyTimestamps:00:00 – Welcome to The Learnit Lounge: setting the stage for resilience02:36 – Why “muscling through” isn’t real resilience04:36 – Cars, GPS, and Peter’s favorite analogies08:32 – The cultural side: how teams can talk about adapting10:59 – Storytelling, psychological safety, and why leaders must “show the work”14:38 – The magic (and business case) for curiosity18:05 – Real stories: adapting through the uncertainty of COVID24:30 – How to fail well—and why that’s a leadership superpower26:24 – Thinking outside the box (when there is no box!)28:47 – Staying human—and emotionally resilient—in the age of AI30:44 – Peter’s biggest career lesson as a leader31:39 – Hot takes: why leaders sometimes resist learning34:30 – Where to find Peter and keep the conversation going35:48 – Wrap up and ways to connect with the podcastAbout Peter PlumleePeter Plumlee is a practical, people-first learning leader passionate about helping managers and teams build skills, confidence, and momentum through real-life development. He’s known for designing engaging, immediately useful growth experiences that help organizations create workplaces where people feel supported, challenged, and genuinely excited to grow. He brings authenticity and a service mindset to every conversation—whether coaching teams, speaking on a podcast, or writing for a national audience.Resources & Mentions:Peter Plumlee on LinkedInPeter Plumlee's WebsiteThe Learnit Lounge: www.learnit.comPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Winning learning programs aren’t built on urgency—they’re built on mindful habits, strategic defaults, and human connection.In this energizing solo episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, dives into the subtle power of “habit loops” for Learning & Development professionals. Drawing from her real-world experience—and BJ Fogg’s behavioral science—Mickey unpacks how hidden habit patterns can leave even seasoned leaders stuck in reaction mode, busywork, and surface-level solutions. But there's a way out. Through actionable reframes and practical tools, this episode offers a blueprint for rewiring habit loops to boost impact, clarity, and trust—starting with ourselves.Whether you’re tackling firefighting requests in your inbox, battling the Busy Olympics, or tempted to dive into content-building too quickly, Mickey shares fresh routines that transform everyday traps into high-leverage growth moments. This episode is a must-listen for anyone who wants to lead learning programs with more intention, value, and resilience.In this episode, you’ll learn:How hidden habit loops shape your outcomes more than goals or planning.The three most common “reactive loops” for L&D pros—and how to rewire them.Why curiosity is the secret ingredient for behavior change (in yourself and others).Actionable strategies for moving from busywork to strategic impact.Mickey’s personal experiment for breaking the cycle of over-responsiveness.How modeling habit change builds trust and credibility in your organization.Timestamps:00:00 – Introducing the Learnit Lounge Podcast and Mickey Fitch-Collins00:42 – Why better loops matter more than better goals01:14 – Learning’s blind spot: applying behavior change to ourselves02:06 – The habit loop framework: cue, routine, reward02:28 – Example: Stakeholder request and the cycle of reactivity03:03 – The Firefighter Loop (and its strategic reframe)03:55 – The Content Builder Loop: shifting from doing to curiosity04:39 – The Busy Olympics Loop: replacing busywork with rest and reflection05:48 – Mickey’s story: Breaking the “always yes” response loop06:20 – The experiment: Turning off notifications and its surprising results07:12 – The big mindset shift: treat your own habits with curiosity07:21 – Practical exercise: Identify and rewire your least helpful loop07:58 – Why behavior change must start with us08:12 – Connect with Mickey Fitch-Collins and subscribe for moreAbout Mickey Fitch-CollinsMickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops blend research, real talk, and humor to create learning experiences that actually stick.Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating workshops, hosting The Learnit Lounge podcast, leading panels, or sharing insights on LinkedIn, Mickey’s mission is to make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions:Learnit Learning Platform: www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Tiny Habits by BJ FoggPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

The elephants in the (training) room: why do so many people resist learning and development, and what can leaders do to change that? In this lively, honest episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD sits down with global talent expert and Shiftwell AI co-founder Elena Agaragimova to take on the toughest truths behind learning resistance, leadership, and psychological safety. Together, they share real stories, candid reflections, and neuroscience-backed tactics for building not only high-performance, but soul-centered workplaces where change actually sticks.You’ll get an inside look at the psychology of change in organizations, the pitfalls of blanket training, and the critical role that leadership trust and humility play in employee engagement. From the “indigestion” of one-size-fits-all training to the four missing ingredients of irresistible learning, this episode is a must for anyone looking to foster real growth—without overwhelming their people.In this episode, you’ll learn:The biggest reasons employees resist learning and what most programs get wrongHow trust and consistency in leadership directly unlock (or block) your team’s openness to changePractical strategies to make learning experiences relevant, accessible, and actually applicable—especially for frontline or “hard to train” groupsWhy “role modeling” from the top down matters more than any playbook, and how to start influencing upThe four core ingredients (clarity, accessibility, practicality, accountability) that turn reluctant learners into repeat customersWhy tackling wellbeing and organizational “pulse checks” is essential before launching any new programTimestamps:00:02 – Welcome and episode intro—resistance to change is the elephant in the room02:32 – Elena’s bio, mission, and company (Shiftwell AI)03:30 – Are employees really resisting learning, or just relevance?04:46 – Customization, overwhelm, and the end of blanket training06:44 – The systemic roots of resistance (from top-down mandates to reactive mindsets)07:13 – The role of trust, consistency, and psychological safety in learning09:25 – When training is only offered in a crisis: why that breeds cynicism10:46 – Designing learning that’s accessible, relevant, and timed for actual impact14:37 – The hidden barrier: if your company’s wellbeing is off, learning can’t fix it17:19 – “Getting it done” vs. true learning: a real-world manufacturing story20:20 – Why reflection and digestion are critical for adult learners21:05 – The core ingredients of addictively effective learning experiences24:34 – How to handle leaders who don’t “walk the talk” about growth28:30 – The power of role modeling from the top: making learning stick30:23 – Elena’s most significant leadership lesson: meet people where they are31:09 – The myth leaders need to confront: we’re never done learning33:03 – How to connect with Elena and next stepsAbout Elena AgaragimovaElena Agaragimova is a global talent expert, speaker, and co-founder of Shiftwell AI, a human-centered performance and wellbeing platform that empowers organizations to unlock growth through neuroscience-backed strategies. With over 15 years’ experience spanning higher ed, corporate leadership, and learning entrepreneurship, Elena specializes in building high-performing, soul-centered workplaces and preparing the next generation for the future of work. She is passionate about making development relevant, personalized, and truly transformative.Resources & Mentions:Elena on LinkedInElena’s co-founder Jordana’s recent TEDx talkShiftwell AI websiteLearn-It Lounge WebsitePodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Looking to turn generative AI from a looming threat into your next L&D superpower?In this high-energy episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, unpacks the real and present revolution that generative AI is bringing to learning and development. Mickey dives straight into the hopes—and the fears—swirling through L&D, sharing her own journey from skeptical experimenter to AI enthusiast who now considers these tools her “superpower.”With real-world stories, tactical use cases, and concrete strategies, Mickey reveals how forward-thinking L&D pros are leveraging AI as a creative partner rather than a competitor. From custom GPT tools to actionable client insights, Mickey details practical ways to use AI for stakeholder prep, data analytics, storytelling, and more—while emphasizing that the ultimate differentiator will always be your human expertise. If you’re ready to shift from apprehension to action and reimagine your L&D practice, this episode is for you.In this episode, you’ll learn:How the L&D field can move past AI fear and turn new tools into an integrated advantageThe four practical use cases for generative AI that are already leveling up learning teamsWhy stakeholder preparation is being transformed by AI-powered research and dataHow generative AI can generate stories and diagnostic prompts to spark better conversationsWays AI is revolutionizing analytics and measurement for learning programsThe mindset shift L&D leaders need: why experimentation, not perfection, is the new must-have skill.Timestamps:00:01 – Welcome to The Learnit Lounge Podcast and Mickey’s introduction00:44 – Where L&D stands in the AI timeline: not too late, not too early01:02 – Common fears: Will AI replace instructional designers?01:13 – The critical distinction: AI won’t replace you, but someone using it well might01:33 – The opportunity: Integrating AI as today’s “collaboration layer”02:07 – Real-life AI use cases now—not the future02:25 – Four game-changing use cases for generative AI in L&D02:34 – Stakeholder preparation: using AI for deep client insights03:13 – Diagnostic design: better prompts for deeper learning conversations03:37 – AI-generated storytelling as a tool for learning experiences03:47 – Measurement & analytics: turning a mountain range of data into action04:19 – Mickey’s personal AI “origin story”—from bedtime books to business superpower05:22 – Using AI to prep for client meetings and simulate learner personas06:00 – It’s about multiplying your capability, not just saving time06:26 – The big takeaway: don’t wait to be “ready”—jump in and experiment07:01 – L&D as the bridge between tech and talent07:44 – It’s not AI versus L&D—it’s AI + L&D that winsAbout Mickey Fitch-Collins, PhDMickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick.Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions:Learnit: https://www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Podcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

The world of corporate learning is transforming fast—and nobody knows it better than this week’s guest, Thomas Fenstermacher. On this episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins chats with Thomas about the seismic shifts facing Learning & Development (L&D) professionals today, from the rise of data-driven training to the power (and pitfalls) of AI. Whether you’re an experienced instructional designer or exploring a new L&D career, this is your backstage pass to what’s changing, what’s trending, and what actually works inside organizations. From first-generation college struggles to facilitating executive workshops, Thomas shares his candid perspective on why human skills, curiosity, and improv might be your best assets in an age obsessed with metrics. If you want to be a strategic learning leader—not just a trainer—this episode will help you spot new opportunities, navigate digital-first cultures, and rethink how you measure success. You’ll walk away inspired to lead with more connection, adaptability, and business acumen—while avoiding the most common industry traps. In this episode, you’ll learn: The surprising evolution of L&D roles: Why in-person “soft skills” are missing from today’s job descriptions—and why that’s a problem for organizations. What makes a true strategic business partner: How to move beyond “smile sheets” and deliver real impact for your organization. The myth (and reality) of “AI Ready” workplaces: What AI tools mean for training, and how to balance tech with human connection. Metrics that matter: How to report outcomes leaders actually care about—and why aligning with business goals is non-negotiable. Essential skills for modern L&D pros: The role of improv, theater, and lifelong curiosity in engaging learners and embracing change. Hard truths about leadership: Why failure is more valuable than success, and how outdated management styles persist (plus what you can do about it) Timestamps: 00:00 – Introducing The Learnit Lounge and Mickey Fitch-Collins 02:01 – Why “what’s next” in L&D matters now 03:05 – How L&D roles have shifted: Data vs. connection 04:37 – The lost art of facilitation (and why it still matters) 06:44 – Personal stories: Overcoming bad teaching and building skills 10:12 – What future L&D leaders really need to know 12:08 – Improv and theater: The secret sauce for engagement 16:13 – Becoming a strategic partner, not just a trainer 20:42 – AI-ready organizations: What’s real and what’s hype 26:47 – Which metrics matter most—and which don’t 30:15 – Aligning metrics with business priorities 32:38 – Leadership lessons from failure 34:29 – The uncomfortable truth about senior leaders 36:41 – Where to find Thomas online 37:31 – Mickey’s closing thoughts and calls to action About Thomas Fenstermacher Thomas Fenstermacher is a passionate educator, facilitator, and L&D thought leader with experience across higher ed, healthcare, and corporate training. As a first-generation college grad with degrees from both coasts, Thomas overcame personal and academic obstacles to become a dynamic speaker and workshop instructor. He’s delivered training sessions nationwide—including at the Training Industry Strategy Summit—and is known for his learner-centric, engaging style. Thomas holds over 600 professional certifications and thrives on helping others grow through curiosity, empathy, and real connection. Resources & Mentions: Thomas Fenstermacher on LinkedIn Learnit Lounge podcast Jordana Cole TEDx Talk (Improv for Learning) Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates.

Winning teams don’t move forward on metrics alone—they move with compelling stories that spark action. In this energizing solo episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, reveals the secret to making dashboards and data come alive for executives and stakeholders. If you’ve ever sweated over a report only to have it fall flat in the boardroom, this episode will change the way you communicate impact. Mickey walks you through turning data into narratives that influence decisions, drive business outcomes, and inspire real organizational change.You’ll hear why storytelling trumps spreadsheets, how to tailor your message for different leaders, and the three questions every dashboard should answer. If your dashboards don’t spark action, Mickey tells you why—and exactly what to do about it.In this episode, you’ll learn:Why executives don’t care about your completion rates (and what they actually want instead)How to use the “What happened / So what / Now what?” framework to turn dashboards into storiesThe surprising metric that matters most: trust and confidence, not just outputsHow segmenting your audience (CFOs vs. sales leaders) maximizes impactWhat Mickey learned from distilling 15 metrics into 1 powerful slide—and what changed afterWhy leading with narrative sparks action, while leading with spreadsheets leaves people coldTimestamps:00:00 – Welcome to The Learnit Lounge Podcast, and this week’s topic00:43 – Why executives need stories, not just reports01:12 – The limits of Kirkpatrick, NPS, and completion rates01:33 – What leaders really want to know from your data01:38 – The power of trust and confidence as a learning metric01:52 – Storytelling as an “engine of change” (Keith Ferrazzi’s Open360 model)02:09 – Building dashboards with narrative first02:15 – The “What happened / So what / Now what?” framework02:33 – Segmenting your dashboard for different leadership roles02:42 – Mickey’s pivotal dashboard moment: From overload to clarity03:12 – The three questions every story-driven dashboard answers03:20 – What happened once Mickey changed her storytelling approach03:40 – Why great dashboards catalyze action, not just analysis03:48 – If your dashboard isn’t sparking action, it isn’t done04:01 – The ultimate goal: Drive the business forward, not build reports04:10 – Closing: How to tell better stories and spread the impactAbout Mickey Fitch-CollinsMickey Fitch-Collins, PhD helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick.Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions:Learnit WebsiteMickey’s LinkedInPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Winning cultures aren’t built with big budgets—they’re built on creativity, partnership, and a deep belief in people. In this idea-packed episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, dives deep with nonprofit learning strategist Rachel Walerstein, who unpacks how organizations can design powerful learning programs—even when resources are scarce. From navigating outdated tech and low-risk tolerance to advocating for staff development in grant applications, Rachel shares real stories, honest struggles, and actionable strategies for anyone designing training in the nonprofit sector. Discover how to build ecosystems (not just events) that nurture growth, drive impact, and put people first—no matter your budget. Whether you’re in a nonprofit, small business, or just want your learning programs to stick, this episode delivers human-centered tips and hard-won wisdom you won’t want to miss. In this episode, you’ll learn: The unique challenges nonprofits face in designing learning programs with limited budgets—and creative ways to overcome them Why investing in employee development (not just compliance training) matters for organizational impact How to become a true strategic partner—and get the L&D team into budget conversations The power of partnerships: designing learning with, not for, your people How to scope, launch, and adapt training when funding and priorities can shift overnight The uncomfortable truths (and myths) about leadership development—and what’s missing from most programs Timestamps: 00:00 – Welcome to the Learnit Lounge Podcast, & episode intro 00:48 – Meet Rachel Walerstein and her nonprofit learning journey 02:57 – The biggest challenges in nonprofit L&D: outdated systems and risk aversion 05:47 – Why culture and ethos matter before you design anything 07:07 – How budgets reflect values—and why L&D needs a seat at the table 08:58 – Rachel’s “hot take”: Learning teams should consult on grant writing and budgets 11:12 – Common myths about nonprofit training (and why “one and done” never works) 12:44 – The critical role of managers and peers as learning partners 15:45 – Why ecosystem thinking changes everything in nonprofit L&D 19:00 – How learning initiatives get scoped out (and how it’s different from corporate) 21:13 – The power—and limits—of participatory design in nonprofits 24:10 – How delays and funding uncertainties shape nonprofit L&D 25:43 – The role of partnerships: Internal, external, and advocacy 29:33 – Rachel’s top leadership lesson: Talk less, listen more 33:20 – The uncomfortable truth about leadership development and emotional intelligence 35:55 – Mickey’s wrap-up and where to connect with Rachel About Rachel Walerstein Rachel Walerstein is a learning strategist, facilitator, and Director of Professional Learning at UCP Seguin of Greater Chicago, where she leads innovative programs to grow nonprofit talent and build thriving, inclusive cultures. With a PhD in English from the University of Iowa and roots in education, Rachel brings a human-centered approach to L&D—including deep engagement with Chicago’s nonprofit and arts communities. She’s served on multiple boards including the Center on Halsted Auxiliary Board and the Guild Literary Complex, and as co-chair of the Young Nonprofit Professionals Network of Chicago Leadership Institute. Resources & Mentions Website: UCP Seguin of Greater Chicago LinkedIn: Rachel Walerstein Book: Design Thinking for Training and Development Book: Keith Keating on Strategic L&D Partnership Center on Halsted Auxiliary Board: Learn More Guild Literary Complex: Learn More Young Nonprofit Professionals Network of Chicago: Learn More Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates.

Learning isn’t just about skills. It’s about confidence, belief, and the stories that shape us. In this energizing solo episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, dives into why confidence is the most overlooked—and powerful—outcome of any learning program. Drawing on research, real-life examples, and memorable stories, Mickey explores how learning builds not just know-how, but true belief in yourself and your peers. You’ll hear how fostering agency, psychological safety, and storytelling can create a ripple effect of change in teams and organizations. Plus, Mickey shares practical tools for measuring belief, designing for confidence, and making learning stick—so you can turn insight into action, and action into impact.In this episode, you’ll learn:Why belief and confidence are foundational to real learning—not just traditional metrics like ROIHow storytelling captures the true impact of learning and makes growth visibleThe importance of psychological safety and peer feedback in building “Teamship” and collective confidenceWhy measuring confidence (not just skills) is a leading indicator for performance and retentionActionable ways to design learning experiences that foster trust, agency, and growth mindsetHow to collect and leverage stories to sustain a culture of learning and transformationTimestamps: 00:00 – Welcome to The Learnit Lounge: big picture of learning transformation00:42 – Why belief is the true outcome of learning01:13 – The critical role of confidence as a lever for change01:43 – How agency and psychological safety unlock transformation02:28 – Building collective confidence through “Teamship”02:56 – Real stories vs. testimonials: how change really happens03:30 – A powerful story of learning, self-belief, and tough conversations04:45 – The “aha” moment: belief in action05:10 – How to start measuring belief and designing for confidence05:39 – Tools to build a culture of storytelling and agency06:08 – Why confidence predicts performance—and why it keeps people from leaving06:29 – A call to share your stories and be part of The Learnit Lounge community06:41 – Connect with Mickey Fitch-Collins on LinkedInAbout Mickey Fitch-Collins Mickey Fitch-Collins, PhD helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick.Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions: Learnit: https://www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Podcast Contact Information: Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Winning teams—and learning cultures—aren’t built on checklists. They’re built on curiosity, clarity, and intentional design. In this energizing episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD. is joined by Sarah Lundy, seasoned L&D leader and “forever learner,” for a candid look at what it takes to make blended learning programs that actually work. Together, they unpack today’s most common pitfalls (hello, box-checking and “smile sheets”), explore what alignment with business goals really feels like, and share the human-centered tactics that make digital, in-person, and on-the-job learning click—for any industry. From manufacturing floors with zero laptops to hybrid cohorts craving belonging, this episode brims with real stories, practical tools, and fresh thinking for L&D pros, people leaders, and anyone intent on making learning stick. In this episode, you’ll learn: How the definition of “blended learning” has evolved—and why the old classroom vs. eLearning debate misses the mark The keys (and warning signs) for evaluating if your learning programs are truly working—or if you’re just “training for training’s sake” Why defining success upfront is essential for behavior change, not just satisfaction surveys Creative strategies for making virtual, digital, and in-person experiences truly equitable—even for remote or non-desk teams The crucial role of leaders in championing (and measuring) learning outcomes on the job Insider advice for new L&D leaders about audience research, accessibility, and what shortcuts to avoid Timestamps: 00:01 – Welcome to The Learnit Lounge, today’s topic and guest intro 02:36 – Defining blended learning: past vs. present 04:39 – How to spot when blended learning is working (or not) 06:18 – Why alignment with the business is non-negotiable 08:35 – The high cost of unchecked, misaligned training 09:41 – Measuring learning: Beyond smile sheets, toward behavior change 12:14 – Why (and how) to involve leaders post-training 14:13 – Applying the 70-20-10 model… and why it may need an update 16:44 – Making digital/virtual training feel human, especially for non-office teams 19:39 – How manufacturing and “deskless” workforces demand creative L&D 22:23 – Are we overestimating people’s self-directed learning ability? 23:43 – Is in-person learning a “luxury” now? Considering fairness and equity 25:36 – Masterclass: How to facilitate hybrid training that feels inclusive 28:23 – Sarah’s best advice for first-time blended learning designers 30:36 – Leadership lesson: trust and relationships move mountains 31:59 – The uncomfortable truths and hidden biases in leadership development 34:33 – Connect with Sarah Lundy and episode wrap-up About Sarah Lundy Sarah Lundy is a passionate learning and development leader with a decade of experience designing impactful programs across multiple industries, most recently manufacturing. A self-described “forever learner,” Sarah is pursuing her master’s in Industrial-Organizational Psychology while bringing fresh curiosity and human-centered thinking to every audience she serves. Her approach blends research, real talk, and a deep belief in putting people—and their lived realities—at the center of professional growth. Sarah lives in Northern Nevada with her husband and adventurous dachshund puppy. Resources & Mentions: Connect with Sarah: Sarah’s LinkedIn 70-20-10 Learning Model Learnit: https://www.learnit.com Connect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates.

Catalogs stuffed with good intentions don’t drive real learning–context does. In this solo, insight-packed episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, breaks down why the most effective L&D strategies happen in and around actual work—not inside a rigid course directory. Mickey draws on her experience as a human skills facilitator and learning designer to debunk the myth that content is king, and show why supporting real decisions in real workflows is the secret to powerful learning.From resilience training requests that masked deeper decision fatigue, to tools like GPTs, prompts, and coaching resources built in the flow of work, this episode is a hands-on guide for HR, L&D, and people-centric leaders craving relevant, actionable impact. Discover why designing for “just-in-time” moments creates behavior change faster than traditional curriculum—and get inspired to help your people lead, act, and solve in real time.In this episode, you’ll learn:Why course catalogs often miss the mark—and how to transform “graveyard content” into living supportThe difference between designing for knowledge vs. designing for decisionsHow to uncover what’s actually preventing your team’s growth (hint: it’s not always mindset)What building frictionless workflows and in-context learning really looks likeHow decision trees, GPT-powered prompts, and fast coaching tools fuel behavior changeWhy workshops should support everyday action—not take center stageTimestamps: 00:00 – Welcome to The Learnit Lounge Podcast intro00:42 – Why great learning experiences aren’t found in catalogs01:10 – Content isn’t king anymore—context is01:18 – Shifting the design question: knowledge vs. decisions01:48 – Learning’s new role: enablement at the moment of need02:16 – Embedding learning in the workflow, not outside of it02:28 – A real-world example: team resilience request revealed decision fatigue03:05 – Solution: decision trees, prompts, GPTs, and speed coaching03:17 – Informal learning = fast behavior change03:34 – The right place for workshops in a modern learning strategy03:54 – Context drives relevance—friction reveals opportunity04:01 – Final takeaway: design for the moment, not the moduleAbout Mickey Fitch-Collins, PhD Mickey Fitch-Collins, PhD helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick.Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having.Resources & Mentions: Learnit: https://www.learnit.comConnect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Podcast Contact Information: Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

The future of learning and development is already here—and it’s about so much more than basic content delivery. In this dynamic episode of The Learnit Lounge, host Mickey Fitch-Collins, PhD, is joined by leadership futurist and ShiftWell AI co-founder Jordana Cole for a candid conversation on what it actually takes to move from “learning” to “doing” inside organizations. Together, they bust persistent myths about L&D, reveal why so many programs fail to drive actual behavior change, and explore how learning leaders can become true business partners. Packed with frameworks, real-life stories, and actionable strategies, this episode is your playbook for making learning stick and fueling sustainable growth.Whether you’re ready to drop learning objectives for session goals, want tips on bridging cross-functional silos, or need new ways to measure the real ROI of your work, this is the episode for you. Expect plenty of “hot takes,” practical tools, and inspiration to shift your L&D mindset.In this episode, you’ll learn:How to move from a “learning” to a “doing” paradigm in L&D – and why most programs miss the mark on behavior change.The biggest red flags that signal when learning won’t stick—and how to fix them with practice and true relevance.Why L&D leaders must act as product owners and strategic business partners (plus, how to get into ALL the right conversations).A 4-question framework to transform your program design and ensure learning meets real business outcomes.The power of cross-functional cohorts, and how to drive shared accountability for learning, growth, and culture change.Measures that matter: going beyond smile sheets to track real shifts in behavior, stories, and business impact.Timestamps:00:00 – Meet your host and today’s guest, Jordana Cole01:41 – Shifting from training delivery to behavior change04:07 – The “doing paradigm” explained: why knowledge isn’t enough05:19 – How ShiftWell got its name—and the story behind it06:10 – Why L&D programs fail to create real change08:29 – Four essential questions to guide effective program design09:35 – Red flags that learning won’t stick (and how to spot them)10:57 – Why practice is non-negotiable for behavior change13:33 – Moving L&D from order taker to business partner14:03 – How to get a seat at the strategic table18:15 – Building shared ownership and accountability for learning19:45 – Using cohorts to break silos and drive alignment23:42 – The right metrics: what to measure beyond satisfaction27:12 – A real-world example of designing for frontline teams31:04 – The irreplaceable value of stories and qualitative data32:08 – Jordana’s biggest leadership lesson—and what she’s learned about influence34:02 – The uncomfortable truth about “leadership development”36:38 – How to connect with Jordana and learn moreAbout Jordana ColeJordana Cole, PCC, is the co-founder and Chief Product & Research Officer at ShiftWell AI, a platform blending applied positive psychology, behavior change, and AI to help every employee reach their absolute best. With more than a decade leading L&D and talent programs across nonprofits and Fortune 50 companies, Jordana’s superpower is bridging human potential research and real-world strategy. She is globally recognized as a consultant, coach, and TEDx speaker, featured on countless webinars, podcasts, and articles at the intersection of well-being, leadership, and organizational results. Resources & Mentions:ShiftWell AI websiteJordana Cole on LinkedInLearnit: https://www.learnit.com Connect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Podcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Winning partnerships aren’t built in a vacuum—they thrive on trust, transparency, and true co-creation. This solo episode of The Learnit Lounge Podcast dives deep with host Mickey Fitch-Collins, PhD, Human Skills Facilitator at Learnit, as she turns the spotlight on a crucial—and often missed—leadership lesson: Don’t just support your business, co-create with it. Drawing from both research and personal experience, Mickey unpacks why learning and development (L&D) teams must shift from acting as vendors to becoming embedded partners. You’ll discover how traditional approaches—intake forms, stakeholder sign-off, “building in isolation”—fall short, and what it really takes to unlock buy-in, build trust, and lead change that sticks. Whether you lead HR, L&D, or oversee organizational strategy, this episode is packed with actionable advice, frameworks, and candid stories that’ll help you solve the right problems, faster. In this episode, you’ll learn: The critical distinction between collaboration and true co-creation in organizational change Why building solutions “for” business partners often backfires—and how to build “with” them from the start How to run upstream discovery with leaders, set clear success metrics, and stress-test ideas before launch The pitfalls of standalone intake forms vs. live, participatory design processes A real story of rebuilding a training program with the business—and seeing results multiply overnight Mickey's practical calls to action for learning leaders who want to become trusted, strategic partners Timestamps: 00:00 – Welcome to the Learn-It-All™ podcast and episode intro 00:42 – The trap of acting like a vendor (and how to break it) 01:28 – Why “intake forms” and isolated solutions miss the mark 02:03 – Co-creation starts upstream: defining outcomes, obstacles, and expectations 02:23 – The difference between real intake workshops and passive sourcing 02:32 – Setting joint success metrics—and why it matters 02:34 – Keith Rossi’s “stress test” approach for quality and speed 02:57 – Mickey's story: Redesigning a manager bootcamp (and what went wrong/right) 03:38 – Discovering real pain points through co-design 03:53 – Seeing traction increase through shared ownership 04:02 – Why acting like a co-founder outpaces acting like a contractor 04:13 – Practical steps: Co-discover, co-design, co-own 04:28 – Subscribe for more episodes and be part of the conversation 04:53 – How to connect with Mickey Fitch-Collins and leave feedback  About Mickey Fitch-Collins Mickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection. Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions: Learnit: https://www.learnit.com  Connect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Keith Ferrazzi’s website  Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates.

Unlocking People Power: Why Training Is the Ultimate Team Advantage. What really keeps top performers loyal—and how do managers move beyond “widgets and cogs” to see their teams as humans first? In this energizing episode of the Learnit Lounge podcast, host Mickey Fitch-Collins, PhD sits down with David Styers—veteran leadership developer and Director of Learning & Leadership Programs at the League of American Orchestras—to tackle one of the toughest realities in HR and L&D: how to get managers to truly prioritize training for their teams. From busting stubborn myths to sharing actionable ways to get development on the agenda (and in the budget), this episode will change the way you think about learning at work. David draws on 30+ years of experience, sharing stories about human-centered leadership, cohort learning, and the power of “stay interviews” to drive retention and culture. Whether you’re a manager, solo HR pro, or lifelong learner, you’ll walk away with fresh tactics and inspiration for making professional growth a strategic focus—no matter your industry. In this episode, you’ll learn: The biggest misconceptions managers hold about training—and the real ROI of professional development Why a human-centered workplace outperforms a product-driven one How to embed learning into the entire employee lifecycle—from job description to annual review Practical strategies for making training stick (not just sit at the bottom of the desk drawer) Cohort learning and its hidden power to boost team bonding and retention How to advocate for your own growth—even if you’re facing budget constraints or managerial resistance Timestamps: 00:49 – Why convincing managers to prioritize training is an evergreen challenge 03:25 – Common myths about the value, cost, and time required for training 04:54 – Recruitment, retention, and recognition: Training as a people-centric tool 06:15 – Moving from “widget” thinking to a human-centered workplace 07:07 – How to bake professional development into job descriptions and budgets 09:03 – Creating a continuous feedback and training cycle 10:00 – Overcoming the “no time” objection—and creative ways to fit learning in 12:28 – The power of “stay interviews” vs. exit interviews 13:40 – Redefining what counts as learning (articles, podcasts, workshops, etc.) 14:49 – The importance of post-training reflection and follow-through 15:33 – Team strategy: Customizing, cohorting, and building connection through group learning 18:24 – Training as a retention tool: The link between relationships and engagement 19:44 – How to make your business case for development—and prepare for tough conversations 22:27 – Proactively using professional development funds before they disappear 25:55 – Addressing manager fears about losing talent due to growth 28:13 – The most significant leadership lesson David has learned 29:55 – The uncomfortable truth: Who gets access to leadership development and why 32:03 – Connect with David Sayers on LinkedIn About David Styers David Styers is the Director of Learning and Leadership Programs at the League of American Orchestras, based in New York City. With over three decades at the forefront of executive and civic engagement, David’s career spans nonprofit, government, and corporate sectors—including roles as Managing Director for Ascent Leadership Networks and Director of Learning & Development at the Presidio Trust. He specializes in design thinking (University of Virginia Darden School of Business), holds Phi Beta Kappa honors from Wake Forest University, and is a passionate advocate for holistic, people-centered leadership.  Resources & Mentions: David Styers on LinkedIn League of American Orchestras Darden School of Business, UVA Learnit: https://www.learnit.com  Connect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Too often, learning and development leaders miss their shot at true organizational impact by talking about learning metrics instead of what really matters to the business. In this eye-opening solo episode, Mickey Fitch-Collins, PhD, shares hard-won lessons and strategies for translating L&D concepts into the language that gets executive buy-in—business outcomes, impact, and performance. You’ll hear why simply asking for “a seat at the table” is a losing strategy, and how flipping the script from learning objectives to business metrics can transform L&D from a cost center into a performance engine. Packed with real stories, practical re-frames, specific vocabulary swaps, and a memorable lesson about “not what your program is, but what it makes possible,” this is a must-listen for anyone looking to spark real change through people development. Whether you’re pitching a new initiative, reporting results, or simply trying to shift perceptions, this episode reveals code-cracking moves that elevate L&D’s role—and help every leader connect learning to results that matter. In this episode, you’ll learn: The #1 mistake learning leaders make when pitching to executives—and how to avoid it How to shift your vocabulary from “learning objectives” to “business outcomes” for maximum impact The practical difference between “evaluation” and “enablement” in executive conversations Why empathy, context, and clarity are your secret weapons in earning buy-in A real example of pitching a program that missed the mark—and how business-first language unlocks action How to reframe L&D as a lever for retention, productivity, and risk—not just a cost center Timestamps: 00:00 – Welcome to The Learn-It-All™ Podcast and the Learnit Lounge  00:42 – Why “getting a seat at the table” starts with business value  01:13 – The trap of learning metrics and missing business language  01:51 – Vocabulary flips: From objectives to outcomes, engagement to performance  02:34 – How to prep for stakeholder meetings: What keeps them up at night?  03:01 – Ash Panjwani’s business-context communication advice  03:19 – Keith Ferrazzi and the engineering mindset for collaboration  03:46 – Real story: Pitching a program that fell short with executives  04:22 – The CFO’s pivotal question: “How does this reduce attrition?”  04:33 – What leaders want: Not your program, but its possibilities  04:51 – Mickey’s new approach: Lead with retention, ramp time, and productivity  05:08 – Speaking business: Empathy over MBA, translating to their metrics  05:25 – Framing solutions as business problems for executive buy-in  05:41 – Closing thoughts—L&D as a performance driver  05:50 – Connect, subscribe, and join the conversation on Learnit Lounge About Mickey Fitch-Collins Mickey Fitch-Collins, PhD helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.Whether she’s facilitating a workshop, hosting the Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions Learnit: https://www.learnit.com  Connect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Keith Ferrazzi’s website Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Selecting the right learning partner can make or break your organization’s growth journey—but in a flooded marketplace, how do you find “the one”? In this energizing episode of the Learnit Lounge podcast, host Mickey Fitch-Collins, PhD sits down with Anthony White, a seasoned training and development manager, to decode the art and science of choosing an external provider that delivers real value. You’ll learn how to cut through vendor noise, spark honest conversation about customization vs. standardization, and make sure both trust and ROI are at the center of every learning decision. Drawing from Anthony’s 30 years in HR, training, and organizational development, this episode offers a behind-the-curtain look at piloting new programs, measuring results across multigenerational teams, and turning feedback into fuel for continuous improvement. Whether you’re in L&D or leading change, you’ll walk away with actionable tools for building relationships that drive lasting impact—without busting your budget. In this episode, you’ll learn: How to navigate a flooded vendor marketplace and cut through the noise The power of professional networks in vetting providers and sharing best practices Why piloting programs and honest feedback sessions are essential for provider selection How customization, context, and communication drive capacity for organizational change Strategies for evaluating learning partners against traditional metrics—while adapting to AI and digital disruption The importance of management buy-in, showing ROI, and facing uncomfortable truths about training budgets Timestamps: 00:01 – Welcome to The Learnit Lounge podcast and episode overview  00:42 – Meet Anthony White: background and career highlights  03:13 – Assessing external vendors—where to start  04:01 – Leveraging professional networks for recommendations  04:29 – The role of ROI in training investment decisions  05:04 – Piloting programs: getting leadership buy-in and honest feedback  06:42 – Building trust, honesty, and transparency with providers  08:20 – Ensuring learning programs evolve as your organization does  09:21 – Customization vs. off-the-shelf offerings  10:39 – The value of understanding organizational and industry context  12:07 – Conducting employee surveys to inform leadership development needs  13:16 – Standardization, customization, and the importance of open communication  15:35 – Contextualization: sharing organizational challenges with providers  16:41 – Are traditional metrics for learning partners obsolete?  17:46 – Adapting learning for multi-generational and diverse teams  19:56 – Feedback loops: working with providers on continuous improvement  25:13 – Anthony’s biggest leadership lessons: management buy-in and ROI  29:13 – Uncomfortable truths and myths about leadership development  32:04 – How to connect with Anthony White and keep the conversation going About Anthony White Anthony White is the Training & Development Manager at RiteDose Corporation, where he provides organization-wide support and strategic leadership in employee growth, skills development, and learning initiatives. With nearly 30 years in the training, HR, and organizational development space, Anthony has mastered the art of designing scalable solutions that work across all levels and departments. He’s active in the Midlands Education and Business Alliance (MEBA), supporting programs like Teachers in the Workplace and 8th Grade Career Fairs to inspire the next generation of professionals.  Resources & Mentions Connect with Anthony on LinkedIn RiteDose Corporation: https://ritedose.com/ Learnit – Live learning platform, host of the Learn-It-All™ podcast Midlands Education and Business Alliance (MEBA): Visit Website SHRM (Society for Human Resource Management): Visit Website Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates.

Winning workdays aren’t just about hustle—they’re about boundaries, transition, and reclaiming presence at home. In this energizing solo episode of the Learnit Lounge podcast, host Mickey Fitch-Collins, PhD, pulls back the curtain on a game-changing strategy that’s transformed her work and life: the shutdown sequence. Broadcasting from her home office, Mickey reveals how a simple, intentional end-of-day routine brings clarity, focus, and true work-life integration—especially for anyone navigating remote or hybrid work. You’ll learn how Mickey’s ritual turned her afternoons from chaotic to calm, increased her productivity, and helped her truly log off (instead of just closing her laptop and spiraling into “one more thing” mode). Whether you’re struggling to set boundaries or searching for an antidote to “work brain,” this episode is packed with real-life stories and tips you’ll want to implement today. In this episode, you’ll learn: Why the last 20 minutes of your workday can change everything—and what a well-designed shutdown sequence actually looks like How to preview tomorrow for better sleep and a faster start (including why time blocking works) The science and strategy behind making your to-do list actionable (and not overwhelming) How reducing “friction” for your future self boosts focus, creativity, and energy The underestimated power of a short meditation as a bridge between work and home What “work-life integration” really means (and why it’s more human than “work-life balance”) Timestamps: 00:00 – Welcome to The Learnit Lounge: What the podcast is all about 00:44 – Solo episode: Introducing the shutdown sequence 01:45 – The chaos of unstructured workdays (and why it wasn’t working) 02:32 – Mickey’s transition from “professional” to “personal”—and why she needed a bridge 02:52 – Step 1: How and why to preview your calendar with intention 03:09 – Time blocking: Mickey’s system and its colorful impact 04:06 – Using Microsoft To Do for a focused morning launch 04:30 – The power of identifying your energy peaks and scheduling accordingly 04:57 – Naming your top 3 daily priorities—no matter what happens 05:11 – Why Mickey doesn’t shut down her computer (and how it helps) 05:41 – The most important element: 2-10 minutes of meditation to transition 06:25 – Breaking down “work-life integration” vs. balance 07:22 – The positive ripple effects: presence at home, focus at work 07:41 – Avoiding decision fatigue and “one more thing” syndrome 08:16 – Shifting from work persona to home persona—on purpose 08:25 – Recap: A low-cost, high-reward ritual you can try today 08:47 – Connect with Mickey and join the conversation About Mickey Fitch-Collins, PhD.: Mickey Fitch-Collins, PhD helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection. Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions: Learnit: https://www.learnit.com Connect with Mickey on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Every decade brings a new tech revolution—but nothing is reshaping work (and learning) like AI. In this episode of The Learnit Lounge podcast, host Mickey Fitch-Collins, PhD sits down with Josh Cavalier, founder of JoshCavalier AI and author of, Applying AI in Learning and Development: From Platforms to Performance, to unpack how artificial intelligence is transforming the world of learning and development. From AI’s rapid rise to its ethical dilemmas, Josh delivers a candid and practical roadmap for leaders, trainers, and anyone curious about the human-machine future. He shares strategies for thriving amid uncertainty, explains why adaptability is more crucial than ever, and offers a fresh framework for how L&D teams can evolve from content creators to experience orchestrators. If you’re wondering how to build a real AI strategy—or worried your organization might get left behind—this episode is the no-nonsense guide you need. Discover real-world tools, expert insights, and the mindset shift essential for becoming a “human machine performance analyst” in today’s landscape. In this episode, you’ll learn: Why the release of ChatGPT in late 2022 marked an irreversible shift for learning and development professionals How today's AI moment compares to previous tech revolutions (think CD-ROMs and desktop computers)—and what’s different this time around What a “human machine performance analyst” is, and why L&D needs to redefine itself as an indispensable business partner The foundational ingredients for a successful, realistic AI strategy in learning and HR—including tech stack, data lakes, and self-serve enablement The vital skills needed for L&D professionals: data analytics, business acumen, AI fluency, and adaptability Why "orchestrating" learning experiences will outpace traditional content creation—and what that means for organizational impact in the next five years Timestamps: 00:01 – Welcome to The Learnit Lounge podcast and introduction to Josh Cavalier 00:54 – AI’s impact: the December 2022 moment that changed everything 03:03 – Josh’s first experiments with ChatGPT (limericks, learning objectives, video scripts) 05:20 – Comparing the CD-ROM era to the AI revolution 09:02 – Why AI feels more urgent than past technology shifts 11:54 – AI’s impact on industry, education, and the talent pipeline 13:06 – Organizational velocity: how AI exposes business data gaps 16:06 – The end of “waiting” at work: AI’s effect on decision-making speed 17:12 – Human Machine Performance Analyst: the new must-have L&D role 22:14 – Orchestrate, don’t create: the shift from content to strategic impact 23:54 – Why generalists, adaptability, and business acumen matter more for future professionals 25:50 – Is there danger in getting seduced by AI’s capabilities? Keeping performance at the center 29:03 – Building a realistic AI strategy for L&D (and what might be missing) 32:03 – Self-serve learning: why empowerment beats curation in the age of AI 34:16 – Josh’s take: Collapsing silos between L&D, HR, IT, and change management 36:01 – The most valuable leadership lesson Josh learned in 30+ years 38:26 – The uncomfortable myth: “People love to learn”—and why L&D must go deeper 40:24 – How to connect with Josh and continue the conversation 41:53 – Closing thoughts and next steps for listeners  About Josh Cavalier Josh Cavalier is the founder and CEO of Josh Cavalier AI, helping learning and development professionals harness artificial intelligence to transform organizational performance. With over 30 years of experience in educational technology, Josh specializes in making AI practical for everyday learning teams via speaking, consulting, and his live show “Brainpower.” He is the author of the book “Applying AI in Learning and Development: From Platforms to Performance,” which offers a blueprint for integrating AI using real-world workflows, tools, and ethical considerations.  Resources & Mentions: Website: joshcavalier.ai LinkedIn: Josh Cavalier on LinkedIn Josh Cavalier’s new book: Applying AI in Learning and Development: From Platforms to Performance  Josh’s live show: “Brainpower”  Learnit Website Dr. Mickey Fitch-Collins on LinkedIn  Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

In this energizing solo episode of The Learnit Lounge, host Mickey Fitch-Collins, PhD, takes listeners inside the crucial shift every Learning & Development professional needs to make: from being a support order-taker to a true strategic business partner. Mickey pulls back the curtain on why traditional L&D “service” language keeps professionals sidelined, and shares actionable frameworks for diagnosing business needs, challenging vague requests, and rewiring mindsets for measurable impact. You’ll hear real stories from the front lines—including pivotal career moments and lessons drawn from leaders like Keith Ferrazzi and Ash Panjwani—plus practical tools you can use to move beyond building content to solving meaningful business challenges. From the power of asking better questions to adopting the Value Creation Compass, this episode is packed with real-world advice for L&D pros ready to uplevel their influence and impact. In this episode, you’ll learn: Why “your value isn’t in what you build, it’s in what you solve”—and how this mindset shift changes everything for L&D pros The key questions to ask that move you from order-taker to strategic partner How to use the Value Creation Compass to diagnose real business drivers, from performance to retention, culture, and risk The hidden dangers of defaulting to “support provider” language—and alternative phrasing to elevate your impact Stories of career-defining turning points that forced a rethink of what makes L&D work truly valuable Practical strategies (and inspiration from peers) for aligning with the business first, and leading with curiosity—not just solutions Timestamps: 00:01 – Welcome to The Learn-It-All™ podcast: setting the stage 00:42 – The truth about value in L&D: it’s not what you build 01:26 – Why traditional L&D gets stuck as a service function 01:58 – The pivotal question that reframes your impact 02:18 – Introducing the Value Creation Compass 02:36 – Diagnosing needs versus gaps: asking the right questions 02:39 – How language shapes your perceived value 03:05 – Keith Ferrazzi’s “co-elevating” teams and challenge culture 03:32 – “Order taker to orchestrator”: reframing your L&D identity 03:34 – A personal story: when beautiful training misses the mark 04:44 – The wake-up call: listening before building 05:08 – Lessons from Ash Panjwani: business alignment first 05:16 – Programs second: a better way to design L&D 05:25 – How to earn your seat at the strategy table 05:42 – Language of outcomes: how to elevate L&D conversations 05:56 – Where your real credibility comes from 06:06 – Closing thoughts and ways to connect About Mickey Fitch-Collins Mickey Fitch-Collins, PhD helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection. Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions: Learnit: www.learnit.com Mickey on LinkedIn Keith Ferrazzi, Never Lead Alone (book)—Amazon link Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Great teams aren’t built on age—they’re built on empathy, adaptability, and growth. In this energizing conversation from The Learnit Lounge, host Mickey Fitch-Collins sits down with Jenny McKenna, Director of Learning, Culture, and Philanthropy at MG Properties, for a refreshingly real exploration of generational dynamics at work. Together, they break down the stereotypes, challenge the divides, and offer actionable strategies for building strength from generational diversity. You’ll hear how empathy, feedback, and individual understanding spark measurable impact—and why skills like adaptability and interpersonal connection matter more than generational labels. Packed with stories, exercises, and real-life leadership lessons, this episode is for anyone navigating multi-generational teams, developing learning programs, or simply wanting to show up as a better leader in today’s ever-evolving workplace. In this episode, you’ll learn: Why generational adaptability is the new must-have for team success How to challenge stereotypes and leverage generational strengths—plus a visual exercise you can try yourself What real empathy looks like—and why it beats “one-size-fits-all” leadership The secret to feedback that works across age groups (hint: it’s about the person, not the birth year) How core values unite teams—even when culture shifts and technology change Actionable steps for building generational adaptability as a leadership competency Timestamps: 00:01 – Welcome to The Learnit Lounge and today’s generational focus 02:42 – Meet Jenny McKenna: learning, culture, and family life 03:09 – What is generational adaptability? 05:10 – How generational adaptability drives stronger teams 06:29 – Feedback styles across generations: “no news is good news” vs. continuous feedback 09:27 – Navigating L&D for multi-generational learners: stereotypes, telephones & turning traits into strengths 13:07 – How MG Properties builds respect through core values 14:44 – Why workplace discourse centers on generational divides (and how to shift to strengths) 16:39 – Developing generational adaptability as a leadership competency 18:49 – Moving past assumptions: why understanding the individual is key 19:27 – Jenny’s take on balancing group traits and individual preferences 21:17 – Jenny’s biggest leadership lesson: “putting the people in people leadership” 23:27 – The “uncomfortable truth” about leadership development 24:39 – Staying resilient through messy, meaningful leadership 25:43 – How to connect with Jenny and keep the conversation going  About Jenny McKenna Jenny McKenna is the Director of Learning, Culture, and Philanthropy at MG Properties, based in San Diego, CA. She oversees MG’s training department, company culture strategy, and the MG Gives Back community engagement program. Before her work in the multifamily sector, Jenny led top nonprofit development teams. Her passion lies in professional development and empowering career growth for colleagues. Resources & Mentions MG Properties – Company website Jenny McKenna on LinkedIn – Connect here Gallup StrengthsFinder – Official site Learnit Website Dr. Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

How do great facilitators get even better—and why does it matter for every workplace leader? In this energizing episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Meg Bolger: creator, educator, and passionate advocate for more compassionate, pro-social learning. Together, they dive deep into the art and evolution of facilitation—what it means to “upskill” beyond basic improvement, how to run honest self-feedback, and why the structure of a meeting shapes its outcome more than you think. Meg shares her hard-won lessons on building psychological safety, juggling in-person vs. virtual sessions, and the surprising power of watching your own “game tape.” They break down the real differences between facilitation, training, and presenting—plus, Meg reveals her favorite rituals to recover after a high-energy session. Whether you’re in HR, L&D, people ops, or any role that leads group conversations, this episode is packed with practical tools to help you facilitate withmore intention, awareness, and growth. In this episode, you’ll learn: Why honest self-feedback (and watching your “game tape”) accelerates your growth as a facilitator The difference between surface-level performance and true skill development—and how to spot both How Meg distinguishes between facilitator, trainer, and presenter—and why those boundaries matter What core skills every mid-career facilitator needs to revisit (and how to run your own “annual checkup”) Practical strategies to manage your energy and emotional recovery post-facilitation Why the structure of your questions or process matters more than “good vibes” or charisma Timestamps: 00:00 – Welcome to The Learnit Lounge + Mickey introduces Meg Bolger 02:01 – What it means to truly upskill as a facilitator 02:53 – Using self-feedback and “game tape” to improve 04:53 – Going beyond performative fixes into deeper self-awareness 06:57 – The interplay between personal growth and facilitation skills 08:38 – Identifying core skills for a facilitation “tune-up” 10:44 – Process for peer review and defining facilitation excellence 13:24 – In-person vs. virtual facilitation: what changes? 14:55 – When “mastered” skills surprise you—and the need to relearn 15:49 – Defining facilitator vs. presenter, trainer, and teacher 18:54 – Why multidirectional communication is the heart of facilitation 20:28 – Power, identity, and transparency when facilitating (especially as an outsider) 24:52 – Handling participant perceptions and building credibility 25:33 – Meg’s rituals and recovery for post-facilitation fatigue 28:33 – Meg’s core leadership lesson: the process shapes the outcome 32:04 – How to connect with Meg and keep learning About Meg Bolger Meg Bolger (she/her) is an educator, creator, and dedicated champion for building a more compassionate, pro-social world. As the founder of Facilitator Cards, Meg develops innovative tools, trainings, and resources to help facilitators “human well together.” Her work blends deep expertise in group process with a thoughtful, creative approach to upskilling leaders, HR, and L&D professionals across all industries. Meg is the author of a widely-read facilitation newsletter and regularly speaks, writes, and consults on facilitation best practices.  Resources & Mentions: Facilitator Cards – Meg’s signature product & training tools Facilitator Cards on YouTube Meg Bolger on LinkedIn Learnit Website Dr. Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Organizations today need to adapt at lightspeed, but what's the secret to lasting agility and a future-ready workforce? In this dynamic episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Geoffrey Roche, a nationally recognized healthcare leader, diversity advocate, and Senior Vice President at RisePoint. Together, they unpack the evolving role of learning and development (L&D) as a core driver of business agility, retention, and sustainable growth. Geoffrey shares real-world strategies on embedding L&D into company strategy, overcoming organizational inertia, and how leaders must genuinely care about people to create cultures where both individuals and companies thrive. From personal development plans to rethinking leadership humility, this conversation reveals the human side of future-proofing—and why transformative, not transactional, approaches are key. Whether you’re an L&D professional, leader, or employee looking for actionable ways to spark change, this episode is filled with insights, tools, and memorable stories from the frontlines of organizational transformation. In this episode, you’ll learn: Why learning & development must be fully integrated into business strategy to drive agility How organizations can accelerate change by making L&D a must-have, not a “nice-to-have” The difference between upskilling and reskilling—and how career & economic mobility plans unlock retention How leaders’ humility and empathy directly impact personal growth and organizational loyalty Practical ways to embed learning into the flow of work, making it both impactful and enjoyable The uncomfortable truth: why transactional approaches hold L&D—and organizations—back Timestamps: 00:00 – Mickey Fitch-Collins introduces The Learnit Lounge and today’s guest 00:42 – Geoffrey Roche’s career background and why future-proofing the workforce matters now 02:46 – Linking L&D to business agility: must-have vs. nice-to-have 04:44 – Accountability, strategy, and the shift away from “order-taking” in HR 07:11 – L&D as decision-makers: driving agility and retention 09:39 – Reskilling vs. upskilling explained; why career mobility plans matter 12:14 – Confronting the fear leaders have about developing future plans for employees 13:42 – How empathy and genuine care build loyalty—even when people leave 18:07 – Creating cultures of positive exits and ongoing engagement 19:40 – Real-world examples: UW Health and successful career mobility programs 21:24 – Why large organizations often struggle with static L&D approaches 22:35 – Embedding learning in the flow of work—gamification and modern formats 25:58 – Making learning fun, engaging, and relevant for five generations 27:41 – Mickey reflects on multigenerational workforces and the urgency of change 27:58 – Geoffrey’s top leadership lessons: humility and embracing imperfection 30:50 – The uncomfortable truth: why the L&D industry remains transactional 32:31 – Final learnings: transform over transact 33:06 – How to connect with Geoffrey Roche, episode wrap-up, and resources  About Geoffrey Roche Geoffrey M. Roche, MPA, is a recognized expert in healthcare, diversity advocacy, and education—currently serving as Senior Vice President of Healthcare Solutions at RisePoint. A sought-after speaker on workforce transformation, Geoffrey brings over 16 years of experience in hospital and higher education settings, and sits on multiple boards and councils including the Forbes Business Council. He’s led major initiatives in personal development planning, career mobility, and learning strategy, with a deep commitment to embedding social justice and human dignity in every workplace. Geoffrey is also a proud father of three and an active doctoral student in Leadership at the American College of Education.  Resources & Mentions: Connect with Geoffrey on LinkedIn RisePoint UW Health’s career and economic mobility plans: Learn more here Learnit’s “Plan Your Career Growth” workshop: Workshop info Forbes Business Council: About the council Learnit Website Dr. Mickey Fitch-Collins on LinkedIn  Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

In this transformative episode of The Learnit Lounge, host Mickey Fitch-Collins welcomes Dr. Keith Keating—Workforce Futurist, Chief Learning Officer at BDO, and award-winning author—to uncover why organizational learning is more than a cost center. Dive deep into the thinking behind Dr. Keating’s latest book, "Hidden Value: How to Reveal the Impact of Organizational Learning," and learn how shifting mindsets, designing for business outcomes, and championing value can reshape both careers and organizations. Throughout the episode, you’ll discover practical frameworks like the Value Creation Compass, actionable ways to amplify the impact of L&D, and powerful lessons on modern leadership. If you’re ready to think beyond butts-in-seats and drive true business growth, this conversation will spark your next evolution. In this episode, you’ll learn: The core mindset shift L&D professionals need to move from cost center to value creator—and why it’s essential for the future of work. How to recognize resistance to change within organizations, and ways to approach contextualized solutions and conversations. Dr. Keating’s “Value Creation Compass”: four quadrants to connect learning directly to business outcomes, resilience, and customer value. What it means to be a value seeker, creator, and amplifier—and how you can operationalize these roles every day using community and GenAI tools. The uncomfortable truth about leadership development and why it can’t be achieved through “one-and-done” programs. Real, practical stories and advice for building credibility, trust, and influence as a learning leader—plus why you don’t get to call yourself a leader until others choose to follow. Timestamps: 00:00 – Welcome and overview of The Learnit Lounge 00:42 – Introducing Dr. Keith Keating: Workforce Futurist and author 03:10 – What the Workforce Futurist means for L&D 04:01 – The critical mindset shift: cost center vs. value creator 05:48 – Addressing resistance and the challenge of context 09:24 – Moving from order taker to problem solver in L&D 12:01 – Measuring value in the era of AI: beyond information 14:35 – Discovering the Value Creation Compass 15:23 – Four quadrants of organizational learning value 19:43 – The power of qualitative storytelling and impact 20:03 – Operationalizing value seeking, creating, and amplifying 24:18 – Building learning communities and learning champions 28:06 – Leadership: It’s about credibility, not titles or roles 30:59 – The myth of leadership development “hours”—never stop learning 33:46 – How ongoing learning truly creates value 34:51 – Connect with Dr. Keating and spread the word 36:29 – Dr. Keating’s final advice: “Never stop learning” About Dr. Keith Keating Dr. Keith Keating is an award-winning author, keynote speaker, and recognized Workforce Futurist. Serving as the Chief Learning Officer at BDO, he is renowned for his advocacy of lifelong learning as a pathway to career control and organizational success. His books, including "Hidden Value: How to Reveal the Impact of Organizational Learning" and "The Trusted Learning Advisor," are must-reads for anyone in talent development and L&D. Dr. Keating’s approach emphasizes contextual solutions, human-centered impact, and the need for L&D professionals to become genuine business partners and problem solvers. He lives in Toronto and is active in the global learning community.  Resources & Mentions: Learn more: Dr. Keith Keating’s Website Connect: Dr. Keith Keating on LinkedIn Hidden Value: How to Reveal the Impact of Organizational Learning The Learning Advisor’s Practitioners Guide Learnit Website Dr. Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

What does the future of corporate learning look like—and how can learning & development professionals stay ahead in a world moving at lightning speed? In this energetic episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Kelsey Kelly, head of learning and employee experience at a mid-size consulting firm. Together, they explore how AI is transforming the day-to-day work of small L&D teams, why “soft” skills are actually the toughest to teach, and how to pivot learning programs in sync with rapid business change. Kelsey brings fresh, actionable insights on making learning genuinely impactful, building coaching cultures (not just mentorship programs), and future-proofing your organization through upskilling and agile methods. Whether you’re a practitioner, people manager, or lifelong learner, this conversation is your inside look at what’s next—and what works right now—in corporate L&D. In This Episode, You’ll Learn: How AI can free up L&D teams for more strategic, human-centered work Why staying connected to both business trends AND learning science is essential for future-readiness Why the “half-life” of workplace skills is shrinking, and what that means for upskilling and reskilling How to move beyond formal mentorships to a culture where “everybody coaches everybody” The biggest shifts coming to corporate training—microlearning, individualized paths, and agile adaptation Why “soft skills” are the real leadership differentiators (and how to keep developing them) Timestamps 02:43 – How AI is freeing up L&D time and acting as a “second coworker” 05:16 – Aligning learning strategies with fast-changing organizational needs 07:49 – Building agile learning programs and knowing when to pivot 10:18 – Making upskilling and reskilling part of the daily workflow 11:30 – Embracing the “everybody coaches everybody” model 14:47 – What L&D trends are hype—and which are here to stay 16:57 – Balancing microlearning and community-based development 19:03 – The essential (and AI-adjacent) skills all employees need 22:12 – Designing for equity and access in global, hybrid, and virtual teams 24:00 – Why experience-sharing makes virtual learning vibrant 26:20 – Kelsey’s top leadership lesson: Being great isn’t enough 27:33 – The uncomfortable truth: Soft skills are the hard skills 29:23 – How to connect with Kelsey and continue the conversation  About Kelsey Kelly:  Kelsey Kelly leads Learning & Development and Employee Experience at a mid-size consulting firm, where she shapes company-wide strategies to drive growth, connection, and engagement. A seasoned instructional designer with expertise spanning leadership development, change management, and business alignment, Kelsey thrives on creating initiatives that empower employees at every level. Known for her energetic, innovative approach, she’s passionate about future-proofing organizations and building learning cultures centered on real human connection. Resources Referenced Kelsey Kelly’s LinkedIn: Kelsey Kelly Learnit Website Dr. Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

How do you design learning programs that actually move the needle—and prove their value for teams, leaders, and the whole company? In this high-impact episode of The Learnit Lounge, host Mickey Fitch-Collins welcomes Shannon Levy, an expert in Human Resource Development with experience spanning biotech, pharma, retail, and hospitality. Shannon unpacks her innovative approach to “leader-led learning,” sharing how involving leaders at every level creates true engagement, measurable ROI, and stronger, more connected teams. From practical AI enablement case studies to the personal mindset shifts needed for retention and growth, this episode is a masterclass in what modern L&D can deliver. Shannon also offers candid stories about tackling skill gaps, building trust within teams, and why skill-building is only part of future-proofing careers. Whether you’re a talent leader, HR pro, or an individual hungry to grow, you’ll come away with fresh, actionable strategies for learning that sticks. In this episode, you’ll learn: How “leader-led learning” flips the script on traditional L&D and makes programs indispensable—not just available. Why planning learning alongside business strategy (instead of after) drives retention, engagement, and real business results. Ways to measure the ROI of learning: What are the signals that show you’re really making a difference? How to tailor learning modalities (on-demand, live workshops, AI upskilling, coaching, and more) for every learner and team. The keys to building career resilience and why employees and organizations must future-proof together. The most uncomfortable truth about leadership development—and what it really takes to create lasting change. Timestamps: 00:00 – Welcome and episode intro 01:08 – Meet Shannon Levy: certification, career path, and industry experience 04:16 – Understanding stakeholder needs for attraction and retention 07:21 – How leader-led learning works in practice 08:22 – Proactive vs. reactive learning: planning for business needs 11:36 – Measuring ROI: business alignment and engagement 14:44 – The numbers on L&D: Retention, shareholder return, and the AI example 18:18 – Fast-tracking AI upskilling through a leader-led approach 19:52 – Building confidence, “what’s in it for me,” and the half-life of skills 22:15 – Three signs your learning programs are working 23:39 – Leadership development in fast-paced environments like biotech 25:14 – Tying learning to personal purpose, resilience, and mastery 26:33 – Shannon’s most important leadership lesson 28:50 – Why leaders don’t need all the answers, just better questions 29:35 – The myth: Transformation takes more than a workshop 31:17 – How to make learning cumulative, not just a one-off 32:02 – Connect with Shannon and episode wrap-up About Shannon Levy Shannon Levy is a certified HR and talent management leader with a Master’s in Human Resource Development and multiple accreditations including SPHR, PHR, SHRM, and others. She has designed, developed, and delivered L&D and people initiatives across biotech, pharma, retail, and hospitality sectors—leading everything from onboarding to executive coaching, DEI, compliance, and large-scale change management. Shannon is known for pioneering leader-led learning strategies and is a skilled facilitator and mentor, helping teams and individuals define success and build career resilience. Connect with Shannon on LinkedIn or visit her Learnit profile (if available). Resources & Mentions: Shannon Levy on LinkedIn Josh Bersin Company – cited for employee retention and skills trends Learnit Website Dr. Mickey Fitch-Collins on LinkedIn  Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

What does it really take to develop leaders who don’t just check boxes—but truly transform teams and organizations? In this energizing episode, host Mickey Fitch-Collins sits down with Kellie Macpherson, Executive Vice President of Compliance and Risk Management at Radian Generation, for a candid look at building leadership programs that actually stick. From leveraging AI in compliance-heavy environments to practical coaching strategies and creating cultures of feedback and kindness, Kellie shares proven lessons from her work with technical and emerging leaders. If you want actionable insight on leadership pipelines, coaching moments, fostering innovation inside process-driven industries, and building trust-based cultures, this episode is for you. In this episode, you’ll learn: How to encourage innovation—even in the most compliance-heavy organizations. Kellie’s favorite ways to leverage AI for technical writing and operational excellence. The art of in-the-moment coaching: why real-time feedback and “explaining the why” make lessons stick. Best practices for developing technical experts into people leaders—through modeling, permission, and soft-skill development. Why kindness, respect, and relationship-building are non-negotiable values for sustainable leadership cultures. How to assess coachability, navigate resistance, and create safe opportunities for new leaders to step up. “Big rocks,” boot camps, and TED Talks: How Kellie plans a year of learning that supports talent at every level. Timestamps:  00:01 – Welcome & intro to The Learnit Lounge  01:40 – Meet Kellie Macpherson & her industry impact  02:44 – Encouraging innovation in compliance-driven environments  03:55 – Using AI tools to level up technical writing and efficiency  06:37 – Why business storytelling is key for technical teams  08:22 – Openness vs. protectionism in sharing knowledge  10:18 – Lessons from coaching emerging and underrepresented leaders  11:10 – Real-time feedback and building coaching relationships  12:41 – Relationship-building as the foundation for feedback  13:57 – Modeling feedback and soliciting “gentle honesty”  14:51 – Coaching technical experts into strong people leaders  16:51 – Infusing company values and soft skills  18:30 – Shifting hierarchical mindsets: assessing coachability  20:03 – Creating chances for new leaders to “own the room”  22:19 – How to resource, upskill, and coach emerging leaders  23:23 – Kellie’s strategy for planning a year of training and offsites  29:21 – “Hold it loosely”: adapting learning to business realities  31:42 – Breaking silos with TED Talks and onboarding bootcamps  31:59 – The uncomfortable truth about leadership development  34:37 – Why leadership programs will never land for everyone—and why that’s OK  35:25 – How to connect with Kellie & keep the conversation going About Kellie Macpherson Kellie Macpherson is the Executive Vice President of Compliance and Risk Management at Radian Generation, where she oversees NERC (North American Electric Reliability Corporation) compliance and managed security services. With over 15 years of leadership experience in the renewable asset sector, Kellie has implemented over 200 compliance programs and completed 40+ NERC audits across all six regional entities. Known for her transparent, consultative approach and commitment to coaching the next generation of leaders—especially women in underrepresented fields—Kellie champions innovation, clarity, and kindness at every turn.  Resources Mentioned: Kellie Macpherson on LinkedIn Radian Generation Website North American Electric Reliability Corporation (NERC) Emotional Intelligence: Why It Can Matter More Than IQ – Daniel Goleman (referenced as training content) Learnit Website Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

This episode of The Learnit Lounge dives deep into the evolving world of personal branding and career ownership with special guest Andy Storch—author, speaker, learning leader, and connector. Host Mickey Fitch-Collins welcomes Andy just a day after the launch of his latest book, “Own Your Brand, Own Your Career,” co-authored with personal branding expert Mike Kim. Together, they unpack why intentional personal branding is more critical than ever, common misconceptions about the topic, and actionable strategies for professionals looking to elevate their reputation at work and online. The conversation weaves together lessons on continuous learning, network-building, and creating value, while spotlighting practical tools—from the PB3 exercise to developing an authentic presence with (and without!) AI. Whether you’re nurturing a burgeoning career, striving for your next promotion, or leading teams hungry for growth, this episode is packed with inspiring stories, hot takes, and real-world advice for thriving in the modern workplace. In this episode, you’ll learn: The untold story behind Andy’s new book and why personal branding matters for every professional—not just influencers or entrepreneurs. Why “personal brand” isn’t about becoming a social media celebrity, and how reputation is formed by everyday moments at work. The most misunderstood (and often-feared) aspects of personal branding, plus how to own your story—inside your company and out. How to intentionally build and leverage your personal brand using Andy and Mike’s PB3 (“what pisses you off, what breaks your heart, what problems do you want to solve?”). The crucial distinction between being visible and being valuable—and why both are essential to career growth. How AI is reshaping personal branding and what you can do right now to stay future-ready. Uncomfortable truths about leadership development and why ego—not skill—is often the biggest obstacle to great management. Timestamps: 00:00 – Welcome to The Learnit Lounge and Andy’s bio 03:03 – Reflecting on Andy's first book and its five-year impact 03:38 – Why Andy and Mike Kim wrote “Own Your Brand, Own Your Career” 08:15 – The biggest myths and misunderstandings about personal branding 11:32 – What personal brand really means inside organizations (and a memorable “stinky feet” story) 13:42 – The benefits of employees building brands—for their careers and their companies 14:31 – What does it look like to truly “own” your personal brand? 18:53 – The PB3: Andy’s three essential questions for building an authentic brand 22:56 – Building community and finding meaning beyond titles and salaries 24:13 – Visibility vs. value: why both matter in building your reputation 28:49 – Authenticity, content creation, and being real on LinkedIn 34:23 – Integrating AI into your personal branding strategy 37:05 – The uncomfortable truth about leadership development 39:42 – Where to connect with Andy, resources, and show wrap-up  About Andy Storch Andy Storch is a keynote speaker, consultant, and founder of the Talent Development Think Tank Conference. As the bestselling author of Own Your Career, Own Your Life and host of the Talent Development Hot Seat podcast, he's helped thousands of professionals take ownership of their careers and build the lives they want. Resources & Mentions: Connect with Andy on LinkedIn Andy Storch’s new book: Own Your Brand, Own Your Career Andy’s first book: Own Your Career, Own Your Life Mike Kim’s book: You Are The Brand Liz Wiseman’s book: Multipliers and Impact Players Andy Storch’s podcast: Talent Development Hot Seat Talent Development Think Tank: tdtt.us Learnit Website Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

In this empowering episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Rishi Donat, Chief Human Resources Officer at the Foundation Fighting Blindness, to break down why employee learning isn’t just a perk, it’s the secret weapon for business growth, engagement, and innovation. Rishi, a strategic HR leader with experience across the nonprofit, corporate, and arts sectors, shares firsthand stories of how learning-driven cultures create unstoppable organizational momentum. From the onboarding journey to building “learning forward” teams, this conversation is packed with actionable examples of making development contagious. Discover how real relationships, unwavering support, and intentional growth plans transform not only your people, but your entire workplace. Hear how the Foundation Fighting Blindness boosts trust and ambition, why learning must be woven into the daily workflow, and what it takes to turn skills growth into measurable impact. Whether you’re in HR, a team leader, or just passionate about employee development, this episode is your blueprint for a culture where everyone’s all in, and always leveling up. In this episode, you’ll learn: Why organizations that infuse learning into their culture gain a sustainable competitive advantage The key behaviors and mindsets that define a “learning forward” organization, plus real-world analogies to bring it to life How to integrate learning seamlessly into onboarding, team routines, and individual development plans The ripple effects of trust, support, and authentic relationships in driving growth and innovation Concrete strategies for making learning actionable, including performance reviews, shared accountability, and living your values Why growth is personal, messy, and powered by both ambition and community support Timestamps: 00:00 – Welcome to The Learnit Lounge and introducing Rishi Donat 00:42 – How investing in employee learning creates business advantage 03:05 – Why learning is a must-have, not a nice-to-have 05:32 – “Learning forward” organizations: key ingredients and behaviors 08:04 – Trust, relationships, and support as foundations for growth 09:27 – How onboarding and culture at Foundation Fighting Blindness drive momentum 11:20 – The “snowball effect” and contagious momentum of learning 13:08 – Swimming pool analogy: designing inclusive, evolving learning cultures 15:45 – Applying learning and development in practical, everyday ways 17:03 – Weaving learning into performance reviews and daily conversations 20:13 – Organization-wide learning conversations and modeling from leadership 22:37 – Rishi’s proudest learning initiatives: community-driven and leadership development 24:36 – Collaborating on values and culture through shared learning experiences 25:52 – Rishi’s core leadership lessons: learn out loud, be present, trust yourself 27:20 – The uncomfortable truths about going to the next leadership level 29:57 – How to connect with Rishi and episode wrap-up  About Rishi Donat Rishi Donat is a strategic and compassionate HR leader who currently serves as Chief Human Resources Officer at the Foundation Fighting Blindness. With over 15 years of experience across multiple sectors, including nonprofit, corporate, private, and arts organizations such as Rim and Board, the Walker Art Center, and Allianz Insurance, Rishi is known for building strong, people-first cultures that drive lasting change. Her work is grounded in creativity, business acumen, and above all, heart. Rishi believes that real progress happens in relationships, and her intentional style empowers teams and organizations to thrive. Resources & Mentions Learnit Website Rishi Donat LinkedIn Foundation Fighting Blindness Mentioned: StrengthsFinder Assessment (Gallup CliftonStrengths) Mickey Fitch-Collins on LinkedIn Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Star teams don’t just happen—they’re unlocked, designed, and nurtured through better group dynamics. In this energizing episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Dr. Colin M. Fisher, Associate Professor at UCL’s School of Management and author of the brand-new book, “The Collective Edge: Unlocking the Secret Power of Groups.” Together, they challenge our obsession with individual high-achievers and dive deep into how modern organizations can get the most out of teams—whether in-person, remote, or hybrid. Using lively metaphors (including Harry Potter’s Sorting Hat), actionable strategies, and powerful research, Colin reveals why group identity, psychological safety, and better group design are the keys to breakthrough innovation and collective success. Whether you lead teams, design learning experiences, or just want to make your workplace more collaborative, this episode offers a playbook for doing teams better—one intentional choice at a time. In this episode, you’ll learn: Why individualism is overrated—and how it blinds us to the power of group collaboration Colin explains the cultural roots (and rising tide) of individualism, and why it leads us to misdiagnose organizational problems. When groups truly outperform individuals (and when they don’t) Science shows where groups create synergy, why they get a bad rap, and what managers can change to unlock their full potential. The hidden dangers and benefits of remote and hybrid teamwork—and how to bridge psychological distance Colin breaks down “remote” versus “hybrid,” shares actionable ways managers can close gaps, and reveals why hybrid meetings are often doomed. Why groupthink happens—and what healthy dissent really looks like Concrete frameworks for expressing disagreement effectively, building psychological safety, and designing teams that learn from differences rather than suppress them. How to fix organizations that are “hostile” to teamwork Why our orgs are structured for individuals, not groups, and what it takes to rewire incentives, rewards, and structures for real collaboration. Simple, research-backed leadership lessons you can apply today The most important thing great leaders do (hint: it involves questions, not answers) and uncomfortable truths about building effective teams. Timestamps: 00:00 – Introduction to Colin Fisher and “The Collective Edge”  03:30 – The Sorting Hat: A metaphor for group identity in teams  06:24 – The hidden costs of individualism in organizations  09:10 – Science on groups versus individuals: When do teams really win?  13:36 – Why organizations reward individuals, not groups  14:50 – Hidden collaborations behind so-called “stars” at work  17:54 – Remote vs. hybrid: what works (and what doesn’t)  21:30 – Pitfalls of hybrid meetings—and why one person/one screen beats the boardroom  26:29 – Groupthink: The challenge of constructive dissent  30:00 – Speaking up effectively: dissent, idiosyncrasy credits, and finding a friend”  34:48 – Why psychological safety is foundational for great teams  35:46 – Colin’s biggest leadership lesson: asking (and really listening)  38:49 – The uncomfortable truth: most organizations aren’t built for teamwork  41:53 – How to connect with Colin Fisher and next steps About Dr. Colin M. Fisher Dr. Colin M. Fisher is an Associate Professor of Organizations and Innovation at University College London’s School of Management. A former professional jazz trumpet player, he developed a fascination with group dynamics and has become a leading researcher of how teams collaborate, create, and make complex decisions. Dr. Fisher’s work appears in outlets ranging from Harvard Business Review to Forbes, BBC, and NPR. His latest book, “The Collective Edge: Unlocking the Secret Power of Groups,” is available now.  Resources & Mentions: Colin’s website Colin on LinkedIn The Collective Edge by Colin M. Fisher Daniel Pink Adam Grant Annie Duke Mickey Fitch-Collins on LinkedIn Learnit.com Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

What does it really take to build a learning ecosystem that fosters growth, breaks down silos, and sparks innovation—while actually driving measurable value? In this lively episode of The Learnit Lounge, host Mickey Fitch-Collins welcomes Kelly Morin, a veteran learning and organizational development leader with experience spanning the military, corporate, federal government, and higher ed. Together, they dig into the foundational building blocks of truly transformative L&D, from the vital role of listening to the mechanics of career pathing and psychological safety. Kelly pulls back the curtain on lessons from two decades—sharing how to align L&D with business vision, make career development transparent, and ensure learning initiatives impact real change (not just “butts in seats”). Whether you’re reimagining your company’s learning culture or looking for tactical ways to boost retention and innovation, this conversation serves up rich stories, practical tools, and plenty of wisdom for every learning leader. In this episode, you’ll learn: The foundational building blocks of an effective learning ecosystem—and why vision always comes first. How real listening (not just deploying tech) powers truly learner-centric development. Why L&D should be a value generator, not a “debt center”—and ways to measure impact. Strategies to break down organizational silos with common learning pathways and role competency mapping. The crucial link between psychological safety, leadership buy-in, and behavioral change. How transparent career pathing boosts retention and unlocks internal talent—plus how to do it with today’s tech.  Timestamps: 00:00 – Introduction to The Learnit Lounge and today’s guest, Kelly Morin 02:00 – Kelly’s background: sectors served, strengths, & first meeting at ATD 03:02 – Defining the building blocks of a learning ecosystem 03:42 – Why company vision is the true starting point for L&D 04:51 – The most overlooked ingredient: listening 06:39 – Breaking down silos with cross-team learning and a “360” role view 09:41 – Building integrated pathways across technical and non-technical roles 10:50 – Creating psychological safety & “failure tolerance” in learning 12:46 – Leadership’s role in supporting new behaviors post-training 14:11 – Normalizing risk-taking and learning from mistakes 15:28 – Career paths and integrating development into the ecosystem 16:25 – Why employee growth conversations increase retention 18:46 – Making competencies and skill gaps transparent for all staff 20:00 – Responding to “no time for long-term development” objections 22:01 – Kelly’s top leadership lesson: why answers aren’t enough 23:16 – Uncomfortable truths about leadership: valuing expertise and alternative leadership paths 25:22 – How to connect with Kelly, episode wrap-up & calls to action  About Kelly Morin Kelly Morin is a transformational learning and organizational development leader with over 20 years of experience spanning the military, federal government, corporate, and higher education sectors. Kelly has facilitated trainings from reactor physics to debt collection and has led initiatives in instructor-led, blended, and online learning, LMS migrations, and enterprise talent development. Known for her ability to break down silos and champion organizational growth, Kelly brings a holistic, listening-first approach to learning that ties seamlessly to business results. Resources & Mentions: Kelly Morin LinkedIn Learnit Workshop - Make Listening Your Superpower ATD (Association for Talent Development) Mickey Fitch-Collins on LinkedIn Learnit.com   Podcast Contact Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Building a world-class learning program on a shoestring budget isn’t just possible—it can be transformative. In this dynamic episode, host Mickey Fitch-Collins, Ph.D., welcomes Carla Nesbitt-Stokes, a certified talent development professional, to the Learn It Lounge for a refreshingly practical conversation. Together, they explore actionable strategies for designing high-impact L&D initiatives when resources are tight, including leveraging internal talent, fostering a culture of mentoring, and embracing creative mindset shifts. Carla shares the inside story behind her organization’s Leadership Academy, discusses the power of relationships, and opens up about how tools like AI are quietly revolutionizing learning efficiency. Whether you’re an L&D leader, manager, or simply determined to make an impact with limited means, this episode is brimming with tips, inspiring stories, and wisdom you can use right away. In This Episode, You’ll Learn: How to align L&D strategy with organizational goals, even on tight budgets Carla’s blueprint for building a high-engagement Leadership Academy using internal subject matter experts Why relationships—and identifying hidden talents—are the secret weapons for transformative learning Practical ways to leverage AI to save time and streamline communication in L&D Key tactics for getting leadership buy-in when budget is scarce The most uncomfortable truths about shortcuts in leadership development—and why repetition matters Timestamps: 00:00 – Welcome to The Learnit Lounge with Mickey Fitch-Collins 00:42 – Introducing Carla Nesbitt-Stokes and today’s episode topic 03:07 – Carla’s first steps: Aligning L&D programs with organizational goals 04:29 – Mindset shifts for constrained L&D environments 05:46 – Tapping internal subject matter experts for maximum impact 07:10 – The “scrappy” tactic: Internal leadership academies 08:44 – Designing the virtual Leadership Academy: Cohort model and engagement strategies 10:54 – The human resource advantage: Culture and relationships 12:32 – The evolving role of AI in L&D 14:11 – Practical AI applications for lean L&D teams 15:27 – Building relationships to drive leadership buy-in 16:44 – Thinking about budget as your “own” money—decision strategies 18:24 – The power of simple questions to uncover L&D needs 18:47 – Key leadership lessons: From “heads-down” work to building connections 20:41 – The big myth: There are no shortcuts in true learning & development 23:16 – How to connect with Carla Nesbitt-Stokes23:33 – How to subscribe, review, and follow The Learn It Lounge About Carla Nesbitt-StokesCarla Nesbitt-Stokes is a passionate educator, mentor, and certified talent development professional with a diverse background spanning higher education, technology, and financial services. With a Master’s in Human Resource Management and a CPTD from the Association for Talent Development, Carla has designed and led staff training, leadership, and onboarding programs that drive measurable results. She is renowned for her strengths-based, people-first approach and her unwavering commitment to helping others grow in their careers. Today, Carla shapes learning strategy in a virtual-first organization, leading innovative initiatives like the Leadership Academy to develop leaders from within.  Resources Referenced Carla Nesbitt-Stokes’ LinkedIn: https://www.linkedin.com/in/cnesbitt-stokes-tdleader/ Association for Talent Development (ATD), CPTD Certification: https://www.td.org/certification/cptd/introduction Learnit Website  Connect with host Mickey Fitch-Collins, PhD. Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

What’s the difference between a generic training program and one that actually transforms your team? In this insightful episode, host Mickey Fitch-Collins, Ph.D., welcomes learning leader Mehul Patel, fresh from a 14-year journey at Gilead Sciences, to share his playbook for building a purpose-driven, ROI-positive learning pathway. Mehul gives an inside look at why he shifted his teams beyond generic, enterprise-level training to a tailored, human-first approach—unlocking not just better skills, but real cultural change. From winning over leadership and securing funding, to making training irresistibly relevant for busy employees, Mehul reveals practical strategies for anyone charged with designing learning that sticks—no matter how global or complex your team may be. You’ll walk away with tangible tools, compelling business cases, and new ways to think about the future of people development in the age of AI and rapid transformation. In this episode, you’ll learn: Why curated, team-specific learning beats one-size-fits-all approaches—and what actually makes a program “stick.” The case for moving from “technical” to “human” skills (and why “soft skills” is an outdated term). How Mehul mapped learning needs for a diverse, global IT team—and piloted impactful programs on a budget. Tactics for translating L&D programs into undeniable business value (even to skeptical execs). Mehul’s strategy for motivating employees to see training as a perk, not a burden. The biggest myths of leadership development and the reality of measuring “behavioral ROI.”  Timestamps: 00:00 – Mickey introduces The Learnit Lounge and guest Mehul Patel 02:40 – Mehul’s 14-year journey at Gilead Sciences and focus on people development 03:13 – Why curate training instead of going off-the-shelf? 05:09 – The case for moving from management to leadership skills 07:20 – Why human skills don’t “just happen”—and need active development 08:25 – How Mehul launched training for 30 people across 9 geographies 11:32 – Getting buy-in and overcoming objections from leadership 13:34 – Making a compelling business case for human skill investment 14:23 – Anchoring training to corporate strategy (talent retention & development) 15:00 – How to present training to employees as a customized, valuable opportunity 17:09 – The power of intention and context in employee communications 18:25 – Building culture, collaboration, and trust through shared learning 20:07 – Mehul’s greatest leadership lesson: learning never ends 22:58 – The biggest myths about leadership development—and the challenge of measuring impact 25:01 – Final reflections and how to connect with Mehul About Mehul Patel Mehul Patel is a seasoned learning and development leader who recently wrapped up a 14-year career at Gilead Sciences, where he drove innovative learning programs across IT teams spanning nine geographies. Known for moving teams from management into true leadership, Mehul specializes in closing the gap between functional enterprise training and highly curated team development—emphasizing the power of “human skills” as the fuel for long-term organizational success. He’s passionate about coaching, global team building, and making learning practical in a rapidly changing business landscape. Resources & Mentions Mehul Patel’s LinkedIn Gilead Sciences Learnit Website Connect with host Mickey Fitch-Collins, PhD. Podcast Contact Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Unlock the secrets behind impactful early career programs in this dynamic episode of The Learnit Lounge Podcast. Host Mickey Fitch-Collins, Ph.D., chats with Jennifer Gill, the leader of Visa’s Global Early Careers and Talent Acquisition Programs, to reveal how to strategically attract, develop, and retain the next generation of talent. From building foundational teams to ensuring authentic engagement with underrepresented groups, Jen shares her hard-won lessons from building scalable global initiatives that directly drive business outcomes. Listeners will get an insider’s peek into Visa’s approach, hear actionable tips for engaging Gen Z talent, and discover how authenticity and vulnerability shape transformative leadership. Whether you're at a large enterprise or a small business, this episode is packed with practical strategies to supercharge your early career programming. In This Episode, You’ll Learn: How to build an early career strategy that ties directly to business outcomes, regardless of company size. Why listening and consulting with business leaders is essential to matching talent solutions to real needs. The pillars of a scalable early career program, from right-fit teams to clear vision and leadership buy-in. Visa’s multi-layered approach to early talent: sourcing, attraction, onboarding, and ongoing development. Authentic tactics for engaging and supporting underrepresented and underserved talent pools. The real reasons Gen Z needs a different recruitment approach—and the common mistakes organizations make. Timestamps: 00:00 – Welcome to The Learnit Lounge Podcast and episode overview 00:42 – Introducing guest Jennifer Gill and her role at Visa 02:46 – Jen’s early background and passion for talent development 03:40 – Building talent strategies connected to business outcomes 06:30 – The power of listening and consulting (not just “solutioning”) 09:27 – Jen’s path from accounting to HR and the art of business listening 09:51 – Scalable core elements of early career programs 12:32 – Inside Visa’s early careers program: structure and roles 14:47 – Sourcing and attracting diverse early career talent authentically 18:36 – How to create belonging for underrepresented groups 19:09 – Gen Z in the workforce: tackling myths and mistakes 23:20 – The legacy of early career programs at Visa 25:24 – Jen’s biggest leadership lesson: authenticity over imitation 27:48 – Myths and uncomfortable truths in leadership development 29:42 – Action steps for starting or enhancing early career programming 31:04 – How to connect with Jen and get support  About Jennifer Gill Jennifer Gill leads Visa’s Global Early Careers and Talent Acquisition and Programs team, where she oversees the recruitment, onboarding, and development of over 1,200 new professionals each year. With over 13 years of previous experience at EY in various talent and professional roles, Jen brings a deep passion for supporting students and early career professionals as they launch and navigate their careers. Her leadership at Visa focuses on strategic alignment with business goals, creating scalable programs, and ensuring authentic, personalized experiences for all talent, especially historically underrepresented groups. Resources Referenced Jennifer Gill on LinkedIn: https://www.linkedin.com/in/jennifer-gill-voss-88882653/ Gen Z & Technology: Pew Research (additional context on Gen Z communication referenced) Learnit Connect with host Mickey Fitch-Collins, PhD. Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

Winning workplaces don’t just train—they listen, adapt, and spark growth at every level. In this energizing episode, host Mickey Fitch-Collins, PhD, is joined by Mary Alice Coker, Director of People and Culture at BigID. Together, they get tactical and real about how Learning & Development (L&D) teams move the needle on employee engagement and retention. Mary Alice unpacks why L&D must align with business strategy, how to transform information overload into applied learning, and the crucial role of storytelling in building trust and culture. The conversation covers AI’s growing power in personalized learning, the pitfalls of one-size-fits-all training, and the myth that every talented employee must become a manager. Whether you lead HR or simply want to make your team “stickier to the organization,” this episode is loaded with actionable strategies and fresh insights. In this episode, you’ll learn: Why tying L&D programs directly to business strategy creates lasting impact—not just check-the-box training How to shift from “information overload” to applied, experiential learning (and why it matters for retention) The surprising power of storytelling for reinforcing culture and making learning stick Practical ways to personalize development—not just for managers, but across the org chart How AI is democratizing learning and enabling more nimble, career-driving development plans The uncomfortable truth about leadership tracks (and how BigID empowers both managers and individual contributors to grow) Timestamps: 00:00 – Intro to Mary Alice Coker and the power of L&D 02:17 – How to make L&D a true business driver 05:00 – The power of storytelling in L&D and culture 10:59 – Common pitfalls: Information overload and passive learning 12:40 – Experiential & applied learning in practice 14:22 – Why one-size-fits-all L&D falls flat 16:41 – How continuous learning shapes employee loyalty and retention 19:38 – AI’s impact on personalized career paths and scaling L&D 21:30 – The “democratization” of learning through technology 22:34 – Mary Alice’s leadership lessons: Assume good intent 23:49 – The myth of universal management ambition and dual career paths 27:19 – Action steps for building a thriving learning culture 28:25 – Where to find and connect with Mary Alice About Mary Alice Coker Mary Alice Coker is the Director of People and Culture at BigID, where she guides the development of inclusive workplaces, scales company culture, and ensures employees have the tools they need to thrive. With over a decade of experience spanning recruiting, learning and development, employee relations, compliance, and benefits, Mary Alice brings a people-first perspective and a knack for executing strategy in dynamic, fast-paced environments. Her leadership centers on aligning L&D to business goals, advocating for experiential learning, and fostering environments where every employee—whether an aspiring manager or a technical expert—can grow and excel.  Resources & Mentions Mary Alice Coker on LinkedIn BigID website Learnit Connect with host Mickey Fitch-Collins, PhD. Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates. 

What happens when learning goes beyond just skills and becomes a true engine for engagement and retention? In this uplifting episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Mary McKone, Organizational Training & Development leader at The Police Credit Union, to break down the real impact learning and development (L&D) has on employee engagement, retention, and organizational culture. Mary shares behind-the-scenes stories—from winning a disengaged employee back, to building flexible learning strategies that fit hectic schedules—and explains why trust, communication, and inviting employees into the development conversation changes everything.Together, Mickey and Mary cover everything from how L&D teams can be real partners for managers, to leveraging stay interviews, informational interviews, and succession planning as essential L&D tools. Whether you’re an L&D leader, HR pro, or manager eager to proactively boost engagement and retention, this episode delivers actionable ideas, honest truths, and inspiration for building continuous learning—and continuous improvement—into your organization’s DNA.In this episode, you’ll learn:How proactive L&D programs can help retain high-performing but disengaged employees—and the ripple effect this has on teams.The biggest challenges in delivering L&D, why time is always the #1 hurdle, and how to overcome it with creative, flexible solutions.How to leverage exit data, stay interviews, and informational interviews to uncover hidden reasons for turnover—and turn insight into action.Why developing clear career paths and supporting cross-departmental connections is essential for sustainable engagement and succession planning.What it looks like to use L&D as a steadying, supportive force during organizational change or crisis.The uncomfortable truths about leadership development—and why there’s no “magic course” to instantly become a great leader.Timestamps:00:00 – Introduction to the Learnit Lounge and today’s guest01:49 – Mary’s background and passion for L&D02:19 – Real story: How L&D kept a disengaged employee from leaving05:55 – The challenge of time in L&D and how to flex offerings09:29 – Leveraging exit and stay interviews for retention insight10:39 – The importance of clear career paths and informational interviews13:43 – Building cross-organization connections through L&D15:20 – Succession planning and upskilling for future readiness18:52 – Aligning individual, organizational, and L&D goals21:40 – Using L&D as a proactive, responsive partner in organizational change22:51 – The role of L&D and coaching in crisis situations28:25 – How to spot positive signs of employee engagement and hidden leaders30:11 – Mary’s biggest leadership lesson: why trust is the foundation32:00 – Myth-busting: There’s no “magic” leadership training—real talk from Mary35:59 – Key action steps: Inviting employees to co-create their development37:33 – Connect with Mary and wrap-upAbout Mary MckoneMary McKone leads the Organizational Training and Development department at The Police Credit Union, where she builds and implements impactful learning programs for all levels of staff. With over 18 years at the credit union—spanning frontline service, coaching, and now driving L&D strategy—Mary is passionate about helping employees discover career satisfaction, supporting managers, and making learning accessible even amid busy day-to-day operations. She’s a champion for employee engagement, leadership growth, and bringing a personal touch to development planning.Resources & Mentions:Mary Mckone on LinkedInThe Police Credit UnionLearnit: Learnit.comPodcast Contact Information:Website: www.learnit.comEmail: [email protected] us on LinkedIn and Instagram for more updates.

Why Do 90% of Training Programs Fail to Create Lasting Change? Are your employees attending trainings but not applying what they’ve learned? If you’ve ever wondered why even well-designed learning programs fail to create lasting change, this conversation is for you. In this episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Starlyn Jamison, a seasoned talent development leader, to explore one of the most pressing questions facing HR and L&D professionals today: how do we make learning stick?  Drawing on more than a decade of experience in nonprofit learning environments, Starlyn offers refreshingly candid insights into what causes training to fall flat—and what it takes to create real behavior change at work. This is a must-listen episode for anyone designing, delivering, or sponsoring employee learning programs.  This Episode Covers: Why “cookie-cutter” training fails—and how to individualize without reinventing the wheel every time The role of mindset in learning retention and how to help employees shift from compliance to curiosity Why follow-up is just as important as the training itself—and how to build it into your programs How to set realistic expectations when programs can’t be fully customized—and still offer personal relevance The most uncomfortable truth in L&D: everyone wants training, but no one wants to attend  Timestamped Highlights: 00:00 – Welcome to the Lounge: Mickey introduces Starlyn and the theme of making learning stick  02:20 – Why most training doesn’t translate: mindset, tailoring, and meaningful application  04:00 – “Everyone wants learning—no one wants to go through learning”  05:35 – Be gentle with yourself: grace and self-reflection as keys to learning  06:30 – Biggest obstacles to learning: cookie-cutter training and lack of individualization  09:10 – Same outcome, different process: why personalization matters  10:00 – Follow-up is everything: measuring learning beyond post-event surveys  12:10 – Gymnasts and growth: how learning is like sticking the landing (after many falls)  13:30 – Journaling for growth: why writing things down is underrated  18:30 – Peer-to-peer coaching: turning individual gaps into collective growth  21:30 – Microlearning: the rise of bite-sized, just-in-time development  24:00 – What to do when training can’t be fully tailored: set expectations, stay open  27:00 – Baking soda in the garden: learning happens when you least expect it  28:30 – Biggest leadership lesson: never assume—ask, include, adapt  32:10 – The uncomfortable truth: “We all want training, but nobody wants to take it”  35:00 – Feedback that stings: learning to grow through discomfort  36:10 – Final advice: stay open, practice, and journal to track your growth  39:00 – Connect with Starlyn on LinkedIn and keep the conversation going  39:50 – Subscribe, leave a review, and share the episode to keep the brew and banter flowing  About Starlyn Starlyn Jamison is a learning and talent development manager at a nonprofit that provides affordable housing and services to underserved communities. With over a decade of experience, she specializes in designing programs that foster continuous learning and peer-to-peer knowledge sharing. Known for her authenticity, adaptability, and thoughtful approach to feedback, Starlyn brings a deep understanding of how adults learn—and what they need to succeed.   Resources Referenced: Starlyn Jamison on LinkedIn Alameda Health  Podcast Contact Information: Website: www.learnit.com Email: [email protected] Follow us on LinkedIn and Instagram for more updates.

The Hidden Variable in Workplace Culture: How Energy Shapes Engagement, Leadership, and Results What if the "vibe" in your workplace isn’t just a feeling—it’s a measurable force impacting employee engagement, team cohesion, and productivity? And what if your leaders could learn to shift it? In this episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Lindsay Brecht, a longtime HR leader and passionate student of energy and leadership, to explore the surprising ways quantum physics intersects with workplace culture. Lindsay brings nearly two decades of HR experience and a deep curiosity for how unseen forces shape human behavior to this wide-ranging, thought-provoking conversation. From the physics behind emotional energy to the leadership practices that truly uplift teams, this episode offers HR and learning professionals a compelling new framework for thinking about engagement, wellbeing, and organizational effectiveness.  This Episode Covers: How the “holograph effect” explains that weird vibe you sometimes feel in meetings (yes, even on Zoom). The one leadership lesson Lindsay learned from her most difficult boss—and how it changed everything. Why your VP and your brand-new manager need the same training—and what HR should do about it. What energy-aware hiring might look like in the future—and how to start asking better questions today. A practical morning ritual Lindsay uses to stay centered and lead with clarity and intent.  Timestamps: 00:00 – Kicking off the episode: Lindsay Brecht joins to discuss how energy shapes employee engagement and culture  02:22 – Lindsay’s background: HR, biotech, and a passion for quantum physics, meditation, and the unseen  05:10 – The "vibe" in the room: How energetic imprints linger in physical spaces  07:29 – Words as energy: How language, stories, and micro-expressions imprint on others  11:02 – Why we can’t separate “home self” and “work self” anymore  12:23 – Energy drains in the workplace—and what leaders can do about them  16:05 – The hidden cost of alcohol on workplace energy and coherence  17:20 – Can leaders shift energy fields? Yes—if they hold a high-frequency presence  18:49 – Mirroring energy: Why team vibes often match the leader’s unspoken signals  20:08 – Training managers in energy awareness: A major L&D opportunity  24:00 – Energy literacy in interviews: How to trust your intuition when joining a new team  26:06 – Future of HR tech: Biofeedback tools, frequency measurement, and intuitive hiring 32:25 – Biggest leadership lesson: Conflict is a mirror—use it for growth  34:57 – Uncomfortable truth: Senior leaders need the same training as new managers  36:21 – Final advice: Learn basic quantum physics and examine whether your external world reflects your inner intentions  38:41 – How to connect with Lindsay and keep the conversation going  About Lindsay Lindsay Brecht has worked in HR for nearly 20 years across higher education, healthcare, and biotech, bringing strategic, high-spirited, people-centered energy to every team she supports. She currently leads HR at Arcus Biosciences and is known for championing personal and professional growth. Lindsay combines her formal leadership expertise with a personal passion for quantum physics, meditation, and self-development—helping bridge science and strategy in the workplace.  Resources Referenced: Lindsay Brecht on LinkedIn What the Bleep Do We Know?  Arcus Biosciences The Obstacle is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday  

The ROI of Curiosity: How Learning as a Daily Habit Pays Off Are your employees learning because they have to or because it’s who they are? If you’re in HR or L&D, you already know learning can’t just live in the LMS. But how do you build a culture where it isn’t a line item or an afterthought but a daily reflex?  In this episode of The Learnit Lounge, Mickey Fitch-Collins sits down with Roxy Reynolds, talent development specialist at Hunt Oil, to explore what learning really looks like in practice—and how you can help your people make it a habit, not a chore. In their energizing and insightful conversation, Mickey and Roxy unpack what it means to create a culture of learning not just with strategies and programs, but through small, intentional daily behaviors.  HR and L&D professionals will come away with actionable ideas for turning learning from a “nice-to-have” into a daily, people-powered engine for engagement, growth, and retention. This Episode Covers: What a learning culture looks and sounds like in a workplace  The mindset shift that makes learning feel less like a burden and more like a benefit How to respond when employees say, “I don’t have time to learn” What it takes to get senior leadership bought into learning as a business driver—not just a perk A simple way to start building a daily learning habit today (no new tools required)  Timestamped Highlights 00:00 – Welcome to the lounge: Mickey introduces Roxy and frames the conversation around “learning as a daily habit” 02:41 – Roxy joins the conversation and shares excitement for the topic 03:39 – What a learning-rich workplace looks and sounds like: questions on whiteboards, bookshelves, conversations 04:30 – Evidence of curiosity and problem-solving as signs of embedded learning culture 06:25 – Learning through hallway conversations, shared reading, and class participation 08:03 – The role of comfort and environment in encouraging vulnerability and learning 12:24 – Microlearning through intentional interactions (even at the coffee machine) 13:48 – Reflection as a powerful tool for making learning stick 18:00 – Shifting mindset makes habit-building easier and more authentic 19:14 – Getting senior leaders to buy in: Learning is not a nicety—it’s a business necessity 23:29 – Learning from mistakes is just as important as learning from successes 24:44 – The “spider web” analogy: making connections across levels to embed learning 27:13 – What to say to someone who says they “don’t have time to learn” 31:25 – Learning isn’t about two-hour sessions—it’s micro shifts and intentional behaviors 33:09 – What changes first when learning becomes a habit? The mindset—then the people 35:00 – Process change without mindset change won’t stick 36:35 – Roxy’s biggest leadership lesson: know your “why” and share it 39:29 – Another big lesson: it’s okay to change your mind 41:47 – The uncomfortable truth: people still think learning must be a big formal event 43:30 – The myth of learning as a “tomorrow problem” and how to counter it 46:55 – Final advice: start with reflection and a daily intention 48:57 – How to connect with Roxy on LinkedIn and keep the conversation going 49:19 – Outro: subscribe, review, and share the podcast to spread the learning  About Roxy Roxy Reynolds is a talent development specialist at Hunt Oil, where she creates and facilitates learning programs for both people leaders and individual contributors. A former public school teacher, Roxy brings her background in education, theater, and facilitation to everything she builds. She holds an MA in Educational Theatre from NYU and a BA in Musical Theatre from American University. Since joining Hunt in 2022, she’s helped embed learning into the daily work culture—with a strong belief in curiosity, connection, and the compound power of small learning moments.  Resources Referenced: Roxy Reynolds on LinkedIn Hunt Consolidated / Hunt Oil Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones  by James Clear 10% Happier: How I Tamed the Voice in My Head, Reduced Stress Without Losing My Edge, and Found Self-Help That Actually Works--A True Story by Dan Harris  Bill Nye the Science Guy (1990s PBS series)  Connect with Us: Uplevel yourself and your team with our trainings: www.learnit.com Email us: [email protected] Follow Learnit on LinkedIn and Instagram

In a world eager to digitize, many organizations have leaned hard into virtual training—but what’s getting lost along the way? In this episode of The Learnit Lounge, host Mickey Fitch-Collins sits down with Barbara Trumbly, Senior Vice President of Operations and Events at the Surplus Line Association of California, to unpack what it really takes to create impactful, people-centered blended learning. From peer-to-peer programs to structured onboarding and reverse mentoring, Barbara shares honest insights into what’s working, what’s not, and how HR and L&D leaders can meet employees where they are—without sacrificing effectiveness or engagement.  This Episode Covers: Why treating all employees the same in training is a costly mistake How to balance virtual, in-person, and on-the-job training—without overcomplicating it What it means to “train to strengths” and why it boosts morale Why some employees don’t want to grow—and why that’s OK The key question Barbara asks her staff to drive career ownership What HR leaders must define before they can measure training impact  Timestamped Highlights 00:00 – Intro: Meet Barbara Trumbly, SVP of Operations & Events at Surplus Line Association  01:35 – What blended learning really means—and the biggest misconception about it  02:56 – Why face-to-face interaction still matters in a digital-first world  03:43 – A controversial opinion: why tech can’t replace relationship-driven learning  05:07 – The mistake companies make: assuming everyone learns the same way  06:30 – Tactile learning, note-taking, and the power of doing vs. listening  07:37 – What ideal blended learning looks like in practice—Barbara’s real-world example  09:30 – The power of breaking bread: why lunch matters in learning  10:26 – How to structure on-the-job training without micromanaging  11:30 – Peer-to-peer learning: how teaching others reinforces learning  12:57 – Reverse mentoring: why newer employees can make great trainers  13:57 – The tough question: how do you measure training impact?  14:35 – Start with a clear definition of employee success—then build training around it  16:27 – Biggest leadership lesson: manage to strengths, not weaknesses  18:15 – Why feedback should focus on what people do right  19:15 – Uncomfortable truth: not everyone wants to grow their career (and that’s okay)  22:10 – Final takeaway: personalize development and let employees chart their path  23:34 – Barbara’s favorite question to ask her team: “What do you want to achieve, and how do you plan to get there?”  24:15 – How to connect with Barbara + outro and listener call to action  About Barbara Barbara Trumbly is the Senior Vice President of Operations and Events at the Surplus Line Association of California where she oversees operations, HR, administration, and learning and development. Barbara leads the charge in building training programs that actually fit her people—balancing structured onboarding, budget management, and the human element of learning. She believes in strengths-based leadership, the power of peer-to-peer learning, and building relationships across departments to support a thriving learning culture.  Resources Referenced Barbara Trumbly on LinkedIn Surplus Line Association of California  Connect with Us: Uplevel yourself and your team with our trainings: www.learnit.com Email us: [email protected] Follow Learnit on LinkedIn and Instagram

Are you spending your L&D budget in the right places—or just checking a box? Whether you’re working with a lean team or juggling a fluctuating budget, every HR and L&D professional faces the same question: What should we build in-house, and what should we bring in from outside experts? In this episode of The Learnit Lounge, host Mickey Fitch-Collins chats with Randi Perry, Learning and Development Manager for the City of San Jose, about how she balances outsourced, in-house, and hybrid learning programs for a 7,000-person workforce. Randi shares her strategy-rich insights on what works, what’s worth the effort, and what HR teams need to be thinking about long before a single training is booked. This Episode Covers: When external facilitators help you get more honest feedback from employees How Randi’s team transitioned a program from external to internal facilitation—with better-than-expected results Why credibility is the true currency of any L&D initiative The myth that training can fix everything—and what to focus on instead A simple but powerful action step every L&D team should take before outsourcing or insourcing any program Timestamped Highlights: 00:00 – Introduction to Randi Perry and today’s topic: outsourcing vs. insourcing L&D  01:30 – Strategic upsides of outsourcing: flexibility and access to specialized talent  04:10 – Why San Jose started its L&D program with outsourcing, and how they’re shifting  05:10 – Risks of in-house L&D: resource rigidity and employee job rights in government  06:30 – When in-house L&D becomes a liability in public sector organizations  08:15 – Why Randi believes in a hybrid L&D model—and how San Jose implements it  09:45 – How strategy, scale, and impact guide decisions on outsourcing vs. in-house  10:50 – Government-specific considerations: credibility, permanence, and long-term hires  12:20 – Why employees may be more candid with third-party facilitators  13:30 – The underrated importance of facilitator credibility and rapport  15:00 – L&D as a talent retention strategy when compensation isn’t flexible  17:05 – Which is worse? Bad outsourcing vs. bad internal training (spoiler: internal)  21:30 – What city employees care about most: relevance and quality of facilitation  22:30 – A success story: transitioning a leadership program from external to internal facilitation  24:20 – Surprising upside: employees preferred learning from in-house leaders who “get it”  26:10 – Hidden costs of outsourcing: time, vetting, context alignment, and procurement  28:30 – The importance of customizing content to the public sector environment  31:10 – Long-term relationships with vendors reduce cost and friction  33:10 – Randi’s biggest leadership lesson: credibility is everything  35:30 – The uncomfortable truth: training can’t fix everything—and not everyone wants to be there  37:45 – Final takeaway: Ask your people what they need. Don’t assume—assess.  39:20 – Where to find and connect with Randi Perry on LinkedIn  39:45 – Closing thoughts and invitation to share the episode About Randi Randi Perry is the Learning and Development Manager for the City of San Jose, where she designs and delivers workforce learning for one of the largest municipal governments in the United States. With a deep commitment to employee engagement, psychological safety, and long-term career growth, Randi has led the city’s evolution from a fully outsourced L&D model to a high-impact hybrid approach. She’s known for her strategic thinking, strong internal relationships, and unwavering focus on building programs that earn trust at every level—from interns to the city manager. Resources Referenced Randi Perry on LinkedIn The City of San Jose Connect with Us: Uplevel yourself and your team with our trainings: www.learnit.com Email us: [email protected] Follow Learnit on LinkedIn and Instagram

What If Your Most Valuable Employee Knowledge Is About to Walk Out the Door? For HR and learning professionals facing an aging workforce, shifting generations, and mounting pressure to future-proof their organizations, knowledge transfer isn't a nice-to-have—it's a necessity. Unfortunately, it too often gets stuck in formal SOPs or forgotten when key people leave. In this episode of The Learnit Lounge, host Mickey Fitch-Collins talks with Stephen Dixon, VP of HR and Administration at CAMICO, about how to make sure the wisdom that keeps your organization running doesn’t retire before it’s passed on. Drawing from over 40 years in HR—and 24 at CAMICO—Stephen shares how his organization is tackling knowledge transfer in a practical, people-centered way. This isn’t about building perfect documentation. It’s about building relationships, creating safe conversations, and understanding that mentorship doesn’t always look like a formal program. This Episode Covers: A layered approach to identifying critical knowledge—from executives to frontline people leaders How to engage seasoned employees who say, “I’m not a trainer” How Cameco uses behavioral-style questions to draw out tacit, experience-based knowledge The risk of “need-to-know” leadership and the costly organizational gaps it can create The uncomfortable truth: people absorb knowledge at different speeds—and that’s okay Timestamps:00:00 – Stephen’s HR career in a nutshell: 40+ years of insight and 24 years at CAMICO  01:57 – What counts as “crucial knowledge” for employee survival?  02:21 – Why manuals don’t cut it—and how CAMICO is tackling tacit knowledge  04:16 – Bridging the gap between executive assumptions and frontline reality  06:19 – How frontline leaders refine what counts as critical knowledge  08:17 – Breaking down knowledge hoarding: “I’m not a trainer” isn’t an excuse  10:20 – Coffee chats as knowledge transfer: making it conversational, not formal  12:45 – A mentorship program—just don’t call it that  13:05 – Capturing nuance: storytelling as the real engine of knowledge sharing  16:51 – Why stories aren’t just data—they’re trust-building moments  18:40 – Reverse mentoring: what seasoned pros can learn from fresh eyes  20:53 – A leadership failure: how hoarding information derailed a department  25:30 – Succession planning at every level—not just for the C-suite  27:27 – If Stephen could pass on 3 lessons: emotional intelligence, collaboration, growth mindset  31:10 – Biggest leadership lesson? Culture, listening, and humility  34:20 – The hard truth: people learn at different speeds—leaders must adjust  36:45 – Two concrete takeaways: listen with intention and practice patient leadership  39:13 – Where to find Stephen: LinkedIn is now part of his routine  39:40 – Final sign-off: brew, banter, and keeping your cup full  About Stephen Stephen Dixon is the Vice President of Human Resources and Administration at CAMICO, where he’s spent the last 24 of his 40+ years in HR leadership. He holds a master’s degree in human resource management from Golden Gate University and is known for his people-first approach to leadership, his commitment to interdepartmental collaboration, and his emphasis on emotional intelligence, growth mindset, and organizational culture. Resources Referenced Mindset: The New Psychology of Success by Carol Dweck Stephen Dixon on LinkedIn Cameco Corporation  Connect with Us: Uplevel yourself and your team with our trainings: www.learnit.com Email us: [email protected] Follow Learnit on LinkedIn and Instagram

Are your leadership programs creating better leaders or just checking boxes?  In this illuminating episode of The Learnit Lounge podcast, host Mickey Fitch-Collins sits down with Wes Anderson from Ball Horticultural  to tackle the uncomfortable truth about why many leadership development initiatives fail to deliver real results. Discover how to move beyond rigid frameworks and create space for leaders to experiment, make mistakes, and truly grow in the flow of their daily work.  This Learnit Lounge conversation explores why traditional training approaches often miss the mark when applied to leadership development and offers practical insights on crafting programs that create meaningful transformation rather than just ticking administrative boxes. Wes shares his philosophy of "shaking the box" to create productive discomfort that enables real learning and challenges L&D professionals to focus less on metrics and more on creating the conditions where leadership can naturally emerge.  This Episode Covers: Why leadership development differs fundamentally from skills training and requires space for experimentation How focusing too much on frameworks and models can overshadow the actual leadership growth The danger of leadership programs becoming self-sustaining administrative processes rather than tools for transformation How to avoid the trap of giving answers instead of empowering leaders to find their own solutions The myth that we fully understand leadership development despite centuries of human leadership experience  Timestamped Highlights: 00:00 – Welcome to the Lounge: Mickey introduces Wes Anderson and tees up the conversation on building leadership programs that actually work  01:57 – “Shaking the box”: Why discomfort is a prerequisite for real learning  03:54 – Is leadership development a myth?   06:30 – The ROI trap: Why measurable outcomes don’t always mean meaningful impact  08:00 – Conferences vs. real life: Learning in context vs. learning in isolation  09:30 – Tolerance, deviation, and jammed gears  11:00 – Why real leadership development requires room for mistakes  13:00 – Budgeting for leadership: Defects, downtime, and uncomfortable learning curves  14:30 – Human margin of error  15:30 – Models are tools, not destinations: The danger of falling in love with frameworks  17:00 – People vs. process: Why all leadership is ultimately human  18:00 – Four cardinal truths of good leadership development  22:45 – “Check the box” syndrome: How structure can undermine substance  24:15 – When programs run on autopilot: Are you leading—or just administering?  26:50 – Pressure reveals leadership  27:30 – Most significant leadership lesson: Don’t give answers—give breadcrumbs  30:25 – The uncomfortable truth: We still don’t really know how to “develop” leaders  31:45 – Final takeaway #1: Create space for failure—because that’s where leaders grow  32:10 – Final takeaway #2: Embrace new ideas as tools—not solutions  33:15 – How to connect with Wes: Continue the conversation on LinkedIn  About Wes: Wes Anderson leads professional and leadership development at Ball Horticultural Company in West Chicago, Illinois. With a diverse background spanning private industry and military service, he brings a unique operational perspective to learning and development. His approach centers on "shaking the box" to encourage new perspectives while creating space for experimentation and growth. A graduate from Northern Illinois University College of Law and University of Illinois alumnus, Wes has built his career through roles at Flex, Motorola Solutions, and General Mills.   Resources Referenced: Wes Anderson on LinkedIn Ball Horticultural  Connect with Us:  Uplevel yourself and your team with our trainings: www.learnit.com  Email us: [email protected]  Follow Learnit on LinkedIn and Instagram 

Are your leaders helping you retain top talent—or accidentally driving them away? In this episode of The Learnit Lounge, HR leader Courtney Stevens and host Mickey Fitch-Collins explore how intentional leadership development fuels stronger culture, deeper engagement, and better retention. If you're an HR or L&D professional looking to boost impact without burning out your budget, this conversation will give you real-world insight into what works—and what undermines your efforts. From inclusive onboarding to pre-leadership pipelines, Courtney shares candid stories, concrete actions, and one vital truth: your leaders shape the employee experience more than any slogan or poster ever could.  This Episode Covers: The “wheel” model for ongoing leadership growth (and how it prevents one-and-done learning) How pre-leadership programming helps avoid promoting someone who’s great at tasks but not ready for people leadership The biggest mistakes organizations make in leadership development—and how to avoid them Why authenticity is a leadership superpower—and how Courtney learned this the hard way One question you can ask your team today to immediately deepen engagement  Timestamped Highlights 00:00 – Welcome & intro: Why leadership development is key to culture and retention  01:50 – Courtney’s leadership background: from education to HR  02:15 – The impact of revamping leadership development five years ago  03:30 – Creating a shared language across all leadership levels  05:00 – “The smartest person in the room is the room”: Learning from each other  06:40 – Ego-free leadership: leading with humility and curiosity  07:30 – Connecting leadership training to organizational values and goals  09:10 – “Values aren’t words, they’re actions”: Bringing company values to life  10:25 – Why bad leadership—not bad companies—drives turnover  12:30 – The employee experience lives in the leader-employee relationship  13:50 – Leadership programs as visible proof of internal investment and growth  15:00 – Including executive career journeys in new hire orientation  16:30 – Making learning continuous: The “leadership development wheel”  18:00 – Keeping training relevant with blog posts, pulse checks, and peer cohorts  19:55 – Designing inclusive, personalized leadership experiences  21:50 – The dangers of one-and-done training and inauthentic leadership  23:40 – Misalignment between stated values and lived experiences  25:00 – When a performance issue needs a conversation, not a class  26:40 – Launching a “pre-leadership” track to prepare future leaders  28:00 – Pre-leadership as a testing ground: “Is this path right for you?”  30:40 – Courtney’s biggest leadership lesson: authenticity beats imitation  33:30 – Why trying to be someone else as a leader never works  35:00 – “These are the hours I have on this earth—I’m going to enjoy them.”  36:45 – Uncomfortable truth: Not everyone who’s good at their job should be a leader  38:30 – Leadership is getting results through others—not doing it all yourself  40:40 – Action tip #1: Reflect on your conversations—are they about tasks or growth?  42:00 – Action tip #2: Start with one conversation focused on someone’s future  43:30 – Final takeaway: “Investing in leaders changes everything”  45:10 – How to connect with Courtney on LinkedIn  45:50 – Outro: subscribe, review, and share the conversation on LinkedIn  About Courtney Courtney Stevens is the Director of Human Resources at CoServ, where she leads talent development, aligns HR strategies with business goals, and builds culture through intentional leadership programs. With 15+ years in leadership, training, and org development—and nearly two decades in education as a school principal—Courtney brings deep experience and a people-first approach to growing leaders at every level.  Resources Referenced Courtney Stevens on LinkedIn CoServ  Connect with Us: Uplevel yourself and your team with our trainings: www.learnit.com Email us: [email protected] Follow Learnit on LinkedIn and Instagram