The Retail Whore

In this episode, Michelle and Susan dive into the creative chaos behind preparing showroom displays for upcoming gift shows, including their process for brainstorming concepts, sourcing inspiration, and creating memorable retail experiences. They also explore the growing importance of in-store events, community-driven shopping experiences, and how retailers can use social media to stay connected and relevant in today’s retail landscape.What’s Inside: Behind-the-scenes of designing showroom displays for Atlanta Market  Why in-store events and community experiences are transforming retail  How retailers can use social media to drive traffic and customer connectionSupport the show

Jon Dario is an author, speaker, and retail management expert. His latest book, titled AIM: How Managers Get Radically Reliable Results, is a how-to guide that helps retail organizations instill a culture of action item management and drive consistent execution, even in the dynamic world of retail. The principles behind AIM were built over the course of Jon's career with some of the top retailers in the world, including Macy's, Gap, Bank of America, and Travelex. Jon is currently the CEO of a NYC metro real estate company that manages different retail businesses, he is the professor of retail marketing at Seton Hall University, and he is the founder of The Retail Management Formula, a company that provides consulting services to retailers of all sizes and types.In this episode, we dive deep into what truly separates average managers from exceptional leaders in retail, and how consistent execution, clear communication, and strong team culture can completely transform store performance.Drawing on decades of real-world experience, Jon shares practical, field-tested strategies that help managers drive results, motivate teams, and eliminate the common breakdowns that happen inside retail businesses.What's Inside: How to create a culture of accountability without micromanaging Why sharing numbers with your team is the key to performance The “bad apple effect” and how to protect your team cultureMentioned In This Episode:WebsiteInstagramYoutubeX/TwitterSupport the show

Jacque Leonard is the founder and CEO of Roux Collective, a boutique salon, spa, and retail destination in Paso Robles, California. With more than 30 years of experience in the beauty industry spanning sales, marketing, retail, and behind-the-chair culture, she has built a business rooted in both connection and curation. Jacque believes retail is deeply personal — it is not just about what people buy, but how they feel when they walk through the door. Through Roux Collective, she brings together beauty, wellness, fashion, and heartfelt hospitality to create an experience that genuinely impacts people’s lives.In this episode, Jacque shares the real story behind building a multi-dimensional business that blends salon, spa, and retail into one powerful customer experience. From taking risks and backing herself when funding wasn’t guaranteed, to navigating growth, hiring, and redefining what retail looks like—this is a masterclass in intuition-led business and staying true to your vision.We are doing our first-ever open call! You can submit your store or favorite store to be on the podcast because every store has a story behind it! Go to theretailwhorepodcast.com, click on SUBMIT YOUR STORE, fill out an easy form and we’ll see you on the mic!What’s inside: How Jacque transitioned from sales rep to salon + retail owner—and why backing yourself matters  The power of experience-driven retail (and why connection will always outperform transactions)  Lessons in hiring, culture, and protecting your business vision at all costs Mentioned In This Episode:WebsiteInstagramSupport the show