The Serving Second Podcast

PODCAST · business

The Serving Second Podcast

The Serving Second Podcast with Dr. Toussaint Williams celebrates the unsung heroes of leadership—the associates, assistants, vice presidents, and right-hand leaders who make vision possible from the second chair. Not everyone wears the top title, but every leader carries weight. Through biblical insight, leadership lessons, and practical takeaways, discover how to win—even when you come in second. Subscribe and be equipped to lead with confidence, clarity, and courage.

  1. 28

    The Power of Appreciation - E27

    In this episode of the Serving Second Podcast, Dr. Paul White shares his extensive experience in leadership and the importance of appreciation in the workplace. He discusses the five languages of appreciation, how they differ from traditional employee recognition, and the misconceptions surrounding appreciation. Dr. White emphasizes the need for authentic appreciation and provides practical steps for leaders to implement these concepts in their organizations, especially in hybrid work environments. He also shares transformative stories of organizations that have successfully integrated appreciation into their culture.Keywordsleadership, appreciation, workplace culture, employee recognition, five languages of appreciation, Dr. Paul White, team dynamics, hybrid work, organizational behavior, employee engagement TakeawaysDr. White's journey from psychology to workplace appreciation.The difference between employee recognition and authentic appreciation.People want to be valued for who they are, not just their work.The five languages of appreciation can enhance workplace relationships.Misconceptions about appreciation can hinder its effectiveness.Leaders should not delegate appreciation; it must be personal.Remote work requires different strategies for showing appreciation.Transformative stories highlight the impact of appreciation in organizations.Small, consistent acts of appreciation can lead to significant change.Understanding individual preferences for appreciation is crucial. Chapters00:00 Introduction to Dr. Paul White's Journey04:40 The Five Languages of Appreciation in the Workplace07:44 Understanding Employee Recognition vs. Authentic Appreciation10:54 Exploring the Five Languages of Appreciation13:33 Misconceptions About Appreciation in the Workplace16:56 The Role of Leaders in Fostering Appreciation19:44 Implementing Appreciation in Hybrid Work Environments22:38 Transformative Stories of Workplace Appreciation25:42 Practical Steps for Leaders to Encourage Appreciation28:45 Connecting with Dr. Paul White and Resources35:40 Outro Video- Serving Second.mp4ResourcesThe Five Languages of Appreciation  by Gary Chapman & Paul White - https://www.amazon.com/dp/0802412706Appreciation at Work Website - https://appreciationatwork.comThe Motivating by Appreciation Inventory (Assessment) - https://appreciationatwork.com/assessmentDr. Paul White on YouTube - https://youtu.be/QU6VaK9Cx0o?si=nrm2MoTu7PmUqG_e

  2. 27

    Your Story is Your Cheat Code! - E26

    Your story is your CHEATCODE!!!Toussaint sits down with Kirk Nugent for a powerful conversation on content, calling, service, and stewardship. Kirk is a digital strategist, media leader, missionary, coach, and content creator who helps people use their voice with clarity and purpose.They go deeper than cameras, thumbnails, and algorithms. Kirk explains why content is not about chasing attention. It is about serving people at scale. He shares how your story, including your flaws, fears, struggles, and lived experience, can become the very thing God uses to help someone else.Toussaint & Kirk also discuss the unique responsibility of second-chair leaders, assistants, associates, vice presidents, and behind-the-scenes servants. The message is clear: you do not have to be first to have impact. You do not have to be perfect to be useful. And you do not have to wait until everything is polished before you start serving.Key ThemesKirk explains that the parts of your life you may want to hide are often the very parts that qualify you to serve others. Your quirks, challenges, and imperfections can help people see themselves in your journey.Instead of seeing video and social media as vanity tools, Kirk frames them as stewardship. One message can serve one person in a room, or it can serve thousands online.Authenticity matters more in the age of AI. Kirk argues that AI has created a “trust recession.” People are more skeptical of polished content, which makes authentic human presence even more valuable. Second-chair leadership is still leadership.The episode connects content creation with the broader Serving Second mission. Even if you are not the lead voice in your organization, you still have a voice that can serve, teach, encourage, and equip others. You are unfairly qualified to serve an earlier version of yourself.Kirk gives one of the strongest takeaways of the episode: the best person you can serve may be someone who is where you used to be.Memorable Quotes“Don’t seek to go viral. Seek to serve.”“Your story is your cheat code.”“You are unfairly qualified to serve an earlier version of you.”“We are all second because we serve the One.”“God is still writing in your story.”Call to ActionVisit Kirk Nugent online at kirkarnugent.com to learn more about his coaching, challenges, and resources.Subscribe to the Serving Second Podcast and share this episode with someone who knows they have something to say, but has been waiting for everything to be perfect.And remember:The mission I serve is greater than my title.SUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headlines... to help second-chair leaders create first-place outcomes.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  3. 26

    Leading Without the Title - E25

    In this episode, Toussaint interviews Ron Reich, a seasoned leadership development expert. They discuss Ron's journey into leadership, the importance of making a difference in second chair roles, and the challenges faced in leadership development. Ron emphasizes the significance of self-awareness, understanding different personalities, and the value of support staff in organizations. The conversation highlights the need for continuous improvement and the impact of effective coaching without criticism.Keywordsleadership development, second chair roles, coaching, personality assessments, continuous improvement, making a difference, emotional intelligence, team dynamics, support staff, self-awarenessTakeawaysOne of the most important parts of my career is the ability to make a difference.You never know when you're making a difference in someone's life.Stay out of the results business and focus on what you can control.Leadership development impacts not just professional lives but personal lives too.Consistency in leadership training is crucial for team success.Understanding different personalities leads to better team dynamics.Administering personality assessments can enhance workplace communication.Recognizing the value of support staff is essential for organizational success.Continuous improvement is key to effective leadership.Self-awareness is critical for making better choices in career and personal life.

  4. 25

    Leading after the Crisis - E24

    SummaryIn this inspiring interview, Savio P. Clemente shares his profound journey through cancer, leadership, and resilience. Discover practical strategies for leading with authenticity, managing disruptions, and cultivating adaptive resilience to thrive beyond adversity.Keywordsleadership, resilience, cancer journey, authenticity, adaptive resilience, mental health, self-regulation, healing, vulnerability, leadership frameworkKey  topicsLeadership after disruptionThe adaptive resilience leadership frameworkThe role of authenticity in leadershipManaging health crises and emotional resiliencePractical self-regulation and healing strategiesAction  itemsPractice self-regulation techniques dailyListen to your body's signals and trust themUse the Aloha Reboot to reconnect with your inner selfCultivate authenticity and vulnerability in leadershipLeverage AI tools for health and decision-makingSound bites"Authenticity is the key to true leadership""Listen to your body and trust its signals""Silence and stillness reveal your true self"Chapters00:00 Introduction02:40 Introduction & Journey to Leadership Clarity05:07 The Impact of Personal Health Crises07:45 Navigating Cancer Diagnosis and Relapse08:44 Cancer  Fight - Stage 309:28 Cancer Relapse - 10 years later11:22 Finding Purpose in Adversity17:17 Empowerment Through Knowledge and Self-Regulation18:51 Navigating Disruptions: Self-Regulation and Participation19:31 Life After Crisis: Performance Under Pressure20:59 Psychological Distancing: Finding Clarity in Chaos22:14 Silence and Stillness: The Power of Reflection23:41 Adaptive Resilience: Flexibility in Adversity25:00 Spiritual Exile: The Journey of Healing26:04 Finding Peace: Slowing Down in a Fast-Paced World27:24 Aloha Reboot: Embracing Your Inner Self29:59 Humility in Leadership: Authenticity Over Performance33:07 Leading with Clarity: Embracing Vulnerability39:20 Outro Video- Serving Second.mp4ResourcesSavio Clemente's TEDx Talk: Seven Minutes to Wellness - https://youtu.be/J-DHtD2n0qo?si=JA-gX3NSmIcL8RKwAdaptive Resilience Leadership Framework - https://example.com/frameworkConnect with SavioLinkedIn - https://linkedin.com/in/saviopclementeWebsite - https://www.saviopclemente.com/

  5. 24

    The Enforcer! - E23

    Ever wondered what it really takes to pull a seamless church service together?Spoiler alert — it’s way more than just creating a runsheet! In this episode, I sit down with the worship manager, Danita Jones, to reveal the behind-the-scenes magic that keeps the spiritual flow smooth, timely, and impactful. Trust me, this is the secret sauce every young adult professional in church leadership or event planning needs in their back pocket.In this episode:How Danita's journey from theater to church leadership revolutionized her approach to worship managementThe superhero role of a worship manager, compared to air traffic control—think controlling hundreds of moving parts every single weekThe story behind the infamous church timer — and why time management isn’t just about clocks, but about creating meaningful momentsBalancing family, life, and a high-stakes church role without losing your mind (or your joy)TIMESTAMPS:00:00 - Dive into the world of worship management 00:24 - Introducing Danita Jones: worship director, mama, and all-around hero00:38 - The little things that put a smile on your face—finding joy in the simple wins01:25 - The importance of community and family—balancing motherhood and ministry02:10 - The story behind her "crew" and her nearly 23-year marriage04:23 - How worship management became her rhythm05:14 - Demystifying the role of a worship manager—air traffic controller in the sky of church flow06:12 - Building the perfect run sheet based on the pastor’s sermon length and service goals08:53 - The chaos of tech mishaps10:06 - Navigating a live service12:05 - The story that ignited her passion: experiencing a time-managed service 14:11 - How the infamous church timer works15:34 - Resetting the service flow16:54 - From Nashville to Ohio: how one church trip changed her perspective on worship and time17:20 - The story that made her realize every church needs a worship manager20:15 - Tips and tricks: how to orchestrate services that inspire, move, and leave people on fire for GodResources & Links:Danita Jones on LinkedIn — connect with her for more wisdomOakwood University Church — the church where she’s dear to her craftBreath of Life TVDanita's Website

  6. 23

    From HR to ESPN? - E:22

    Ever feel like you're stuck in the shadows or just playing a supporting role in life's grand play? Well, buckle up, because today’s episode is all about embracing that second seat — and turning it into a throne of influence, purpose, and potential! Kirk, aka The Seed Sower Coach, spills the secrets of how serving behind the scenes can lead to extraordinary breakthroughs, both in careers and in life. Spoiler alert: your greatest impact might just come from the roles nobody celebrates first!In this episode:How faith transforms the idea of leadership into service without egoKirk’s journey from HR to ESPN and coaching — and how mentorship unlocked new pathwaysThe behind-the-scenes magic of producing a major sports broadcast with hundreds of crew membersWhy age is just a number — Kirk's tips for thriving in your 60s and beyondThe metaphorical power of seeds and soil in coaching, growth, and potentialPractical wisdom for those serving in secondary roles: unlocking unseen giftsThe importance of community, contribution, and the power of perspective in life's seasonsHow to keep learning and growing when the spotlight isn't on youTimestamps:00:00 - Unlocking your potential through service and faith01:03 - Kirk’s leap from sports stats to ESPN and coaching02:25 - The value of mentorship and career pivoting03:43 - How ESPN launched Kirk into broadcasting stardom behind the scenes07:23 - Lessons learned from supporting roles in high-stakes sports productions11:16 - Navigating leadership tension in second seat roles13:03 - Unlocking potential in others & self through coaching16:52 - The story behind "The Seed Sower" — planting and nurturing growth19:33 - Writing a book at any age and pursuing lifelong goals29:28 - Embracing aging, health, and staying driven in your 60s and beyond31:54 - Serving second: Embracing the importance and impact of secondary roles34:20 - The beauty of being second in command: lessons from history and pop culture35:13 - Connect with Kirk at theseedsowercoach.comResources & Links:The Seed Sower Coach WebsiteConnect with Kirk:WebsiteGet inspired to serve second, lead humbly, and unlock your God-given potential!Don't wait for the spotlight — your greatest impact might just shine from the shadows. So, if you're feeling underrated, undervalued, or simply in the second seat right now, remember — that seat might just be your launchpad. Oh, and by the way: your next chapter is just one seed away from blooming!Now go ahead, plant those seeds!

  7. 22

    The Path to Clarity- E21

    Clarity Starts With ME! In this episode, Dr. Toussaint Williams reflects on leadership from the second chair, emphasizing clarity, purpose, and practical strategies for leaders who serve without the final say. He shares insights from conversations with leadership expert Seth Yelorda and offers actionable tips for second chair leaders to enhance their impact.KeywordsLeadership, Second Chair, Clarity, Organizational Culture, Leadership Development, Coaching, Leadership Strategies, Servant LeadershipKey topicsLeadership from the second chairClarity as a discipline and personal responsibilityTranslation of vision and trade-offsDaily leadership and focus on todayThe importance of coaching and capacity building guest nameSound bites"Clarity starts with you""If your goals are big, coaching is part of the cost""The mission you serve is bigger than your title"Chapters00:00 Navigating the Tension of Second Chair Leadership03:36 Personal Discipline and Clarity04:13 Clarity Requires Personal Discipline!04:41 NEWCHAPTER06:53 Understanding Your Role in the Vision07:13 Lessons I had to Learn16:06 Translation and Trade-offs in Leadership22:52 The Role of Coaching in Leadership27:10 Key Takeaways for Second Chair Leaders29:30 Outro Video- Serving Second.mp4 ResourcesSeth Yelorda - Vision Clarity Expert - https://www.linkedin.com/in/sethdelordahttps://sethyelorda.com/Coaching and Leadership Development Resources - https://www.coaching.comSUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  8. 21

    Mastering Influence as a 2nd Chair Leader - E20

    In this crossover episode, Toussaint and Adrienne explore the unique challenges and opportunities of second chair leadership, emphasizing influence, character, and strategic support to lead with impact from any position. They also discuss the significance of embracing unique gifts and fostering a culture of growth and support.KeywordsSecond chair leadership, influence, organizational impact, leadership development, servant leadership, organizational culture, leadership principles, mentorship, resilience, leadership growthKey TopicsUnique challenges of second chair leadershipHow to add influence without oversteppingBuilding loyalty based on principles, not personalitiesSupporting the leader above while stewarding the teamDeveloping leadership skills that transcend titlesSound bites"Second chair leadership is not a backup plan""You can make an impact without being in the spotlight""Find ways to enhance your gifts to support your team"Chapters00:00 Introduction to Second Chair Leadership06:55 Understanding the Challenges of Second Chair Leadership12:50 Navigating Responsibility Without Authority17:26 Adding Value as a Second Chair Leader21:35 Overcoming Internal Challenges24:46 Managing Loyalty and Advocacy28:13 The Second Chair as a Training Ground32:19 Investing in Leadership Skills36:33 Practical Actions for Second Chair LeadersResourcesServing Second Podcast - https://podcasts.apple.com/us/podcast/serving-second/id123456789How to Be a Scottie in a Michael Jordan World - https://www.amazon.com/dp/B0XXXXXXXToussaint Williams, PhD - https://www.linkedin.com/in/toussaintwilliamsSUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  9. 20

    Embracing the Backbone Leadership Mindset - E19

    In this episode, we explore the powerful concept of backbone leadership — serving in the second seat with confidence, clarity, and strategic communication. L. David Harris shares his journey, principles, and practical strategies for second chair leaders who want to make a first-place impact without losing their energy or authenticity.Key Topics:The distinction between positional and intrinsic identity in leadership rolesHow understanding your wiring can empower you as a second chair leaderThe importance of clear communication and regular alignment with primary leadersNavigating conflict calmly by leaning into strategic restraint and quiet patienceThe critical role of consistency in check-ins to maintain mission alignmentThe biblical framework of serving with humility, like David’s model of support for King Saul and JonathanRecognizing and respecting the unique contributions of backbone leaders in organizational successTimestamps:00:00 - Introduction to serving second chair leaders creating first place outcomes02:00 - The origin story: embracing backbone identity from childhood roots05:00 - Wiring versus position: understanding intrinsic leadership qualities09:00 - The importance of making the primary leader shine and succeed12:00 - Disciplining oneself to serve from a healthy, non-competitive mindset15:00 - The necessity of mission clarity and strategic alignment in organizational structures18:00 - The difference between primary and secondary leadership roles in vision-setting and strategy22:00 - How to communicate intentionally based on the leader's language and personality26:00 - Managing conflict without confrontation through strategic patience and silence30:00 - The importance of regular check-ins to ensure ongoing alignment and trust35:00 - The danger of overextending oneself and the biblical perspective on serving within limits40:00 - Practical mindset shifts: honesty, recalibration, and maintaining focus on the mission44:00 - Connecting with L. David Harris for coaching and leadership development46:00 - Recognizing the unique contribution of the grounds crew and resource leaders48:00 - Final encouragement: you can't serve everyone and that's okayResources & Links:L. David Harris - Official WebsiteThe Bible: 1 Corinthians 15:58This episode affirms that serving in the second chair is a strategic and vital role. Leaders who embrace their unique wiring, communicate with purpose, and maintain alignment will consistently elevate organizational success. Remember, your impact matters—doing your part with clarity and humility creates first-place outcomes.SUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecond

  10. 19

    Why Do Smart Leaders Stay Silent In Big Moments? - E18

    Being quiet too long can cost you!Summary:Toussaint sits down with leadership guru Pierre Quinn for a powerful conversation on influence, confidence, and the courage to speak up when you are not the person at the top. Pierre breaks down how second-chair leaders often get stuck by over-focusing on what they do not control instead of leveraging the influence they already have. He also challenges leaders to stop shrinking, stop comparing, and start owning the value they bring to the room. That's why clarity matters in your career, and discusses how real influence often happens before the final decisions are ever made.And one of the biggest reminders in this conversation is this: you do not need to become somebody else to lead well. The goal is not imitation. The goal is to fully walk in who you are and bring that value with confidence.If this episode speaks to where you are in leadership, subscribe to the channel, like this video, and share it with another second-chair leader who needs this conversation.Then drop a comment below:Where have you been underestimating your influence?orWhat is one place you need to speak up with more clarity this season?Your comment may help another leader put words to what they have been feeling.Keywords:second chair leadershipleading without authorityexecutive influenceleadership confidencecareer growthself-advocacyprofessional developmentSUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  11. 18

    Stop Leaving Potential on the Table - E:17

    We all can benefit from more K.A.S.H.!!!Welcome Seth Yelorda, a leadership coach and renowned keynote speaker!We talked about the importance of vision clarity and leadership in the second chair role. Seth shares insights on personal and organizational clarity, the role of coaching, and the pursuit of growth beyond comfort zones. The conversation explores the challenges and opportunities of serving in a secondary leadership role, emphasizing the importance of stewarding one's current position while preparing for future opportunities. It delves into the concept of 'serving second' and the daily habits that can help individuals in secondary roles to influence and change the culture within their organizations.TakeawaysVision clarity is essential for both personal and organizational leadership.Coaching is crucial for pushing past comfort zones and achieving personal and professional growth. Serving in a secondary leadership role requires owning one's energy, developing habits, and shaping the emotional climate of the work environment.Leaders in secondary roles should focus on accumulating 'cash' (knowledge, attitude, skills, and habits) to prepare for future leadership opportunities.Chapters00:00 Setting Big Goals and the Role of Contentment25:01 Identity and Self-Worth in Leadership Roles30:05 Daily Habits for Secondary Leaders37:15 Regular Communication and AlignmentSUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  12. 17

    How Karl Phillips Became ET's Backbone - Part 2

    KARL IS IN THE BUILDING!!!This is part two of Toussaint's interview with Karl Phillips, known as the Bayesian sensation. They discuss Karl's journey from being an introverted support role to becoming a leader in his own right. Karl shares his experiences working with Eric Thomas, the importance of serving in the background, and how he overcame insecurities to embrace personal growth. He emphasizes the significance of community, self-reflection, and the pursuit of excellence in achieving one's potential. The conversation culminates in Karl's insights on navigating self-doubt and the transformative power of faith and personal responsibility.Keywordsleadership, personal growth, support roles, overcoming fear, community, self-reflection, excellence, Karl Phillips, podcast, motivationChapters00:00 Introduction to the Journey02:53 The Early Days with Eric Thomas05:51 God's Timing and Personal Growth08:46 Leading in Support: A New Perspective11:49 Overcoming Self-Doubt and Fear14:44 The Birth of a Book and Community17:37 Finding Purpose Through Writing20:32 The Impact of Personal Experiences23:42 Building a Community and Coaching Programs26:56 The Power of Unique Experiences in Leadership28:02 Transforming Pain into Purpose30:25 Daily Practices for Spiritual Growth32:10 Conquering Self-Doubt and Building Discipline39:04 The Importance of Communication in Relationships42:22 Setting Goals for Personal Growth49:15 Embracing Excellence in the Background

  13. 16

    How Karl Phillips Became ET's Backbone - Part 1

    WELCOME Karl Phillips - the Bayesian sensation to the Serving Second podcast! In this episode they discuss Karl's journey from Barbados to working with motivational speaker Eric Thomas, emphasizing the importance of support roles in achieving success. Karl shares his personal growth, the challenges of overcoming fear, and the significance of leading in support. He also talks about the creation of his book and community, highlighting how unique experiences can impact others' lives.Chapters00:00 Introduction to the Journey02:52 The Early Days with Eric Thomas05:51 God's Timing and Personal Growth08:50 Leading in Support: A New Perspective11:56 Overcoming Self-Doubt and Fear14:53 The Birth of a Book and Community17:49 Finding Purpose Through Writing20:44 The Impact of Personal Experiences23:55 Building a Community and Coaching Programs27:11 The Power of Unique Experiences in Leadership28:17 Transforming Pain into Purpose

  14. 15

    The New Year Reset - 2026

    In this episode of the Serving Second Podcast, Toussaint explores the concept of serving second as a leadership mindset. He discusses the challenges faced by those in supportive roles, the importance of emotional maturity, and the lessons learned from past experiences. The conversation emphasizes the significance of aligning with a mission greater than oneself and the value of celebrating others' successes. Looking ahead to 2026, the podcast aims to provide insights on supporting greatness without losing one's identity.Keywordsleadership, serving second, influence, humility, emotional maturity, challenges, lessons, alignment, mission, growthTakeawaysServing second is not a stepping stone; it's a mindset.The hardest part of serving second is often feeling invisible.Serving second means stewarding influence without needing visibility.Emotional maturity is crucial for celebrating others' successes.Clarity in communication prevents mission drift.You can lead without needing the spotlight.Serving second leaders empower others to win.The mission is greater than individual titles.Navigating loyalty and ambition is essential in leadership.This year, we focus on building leaders, not chasing titles.Chapters00:00 Introduction to Serving Second Leadership00:50 Defining Serving Second02:54 Challenges of Serving Second04:11 Key Lessons from 202513:27 Looking Ahead to 2026

  15. 14

    How Kymone Became Everybody's Scottie

    Toussaint interviews Kymone Hinds, a coach and mentor who specializes in helping others monetize their ministry. Kymone shares his journey from youth ministry to business coaching, emphasizing the importance of recognizing and nurturing the abilities of others. He discusses the joy of supporting others' success, the significance of collaboration, and the need for individuals to embrace their unique gifts. The conversation highlights the value of serving in a second chair role and how it can lead to personal growth and expanded opportunities.Keywordsserving second, Kymone Hinds, monetizing ministry, coaching, supporting others, personal growth, collaboration, business coaching, youth ministry, leadershipTakeawaysRecognizing the abilities of others is a valuable skill.Helping others succeed can bring personal joy and fulfillment.Collaboration can lead to new opportunities and growth.Investing in your own vision is essential for success.Serving in a second role is just as impactful as leading.Confidence in your role can lead to greater achievements.Your unique story has value that can help others.Don't be afraid to step out of your comfort zone.Serving others can lead to personal and professional growth.Chapters00:00 Introduction to Serving Second Podcast01:47 Kymone Hinds: The Journey Begins05:31 The Role of a Second Chair07:11 Building Confidence in Supporting Others12:10 The Joy of Helping Others Succeed15:36 Expanding Opportunities Through Collaboration21:10 Investing in Your Own Vision28:28 Connecting with Kymone Hinds

  16. 13

    Your Vibe Attracts Your Tribe - Chanda Nunes-Henry

    In this episode of the Serving Second podcast, host Toussaint Williams interviews Chanda Nunes-Henry, a vice president and executive secretary of a multimillion-dollar nonprofit. They discuss Chanda's journey in leadership, her experiences as a minority in a male-dominated field, and the importance of recognizing one's calling. Chanda shares insights on defining success, overcoming challenges, and the significance of building a supportive network. She emphasizes the need for teachability and the value of acknowledgment in leadership roles, encouraging listeners to embrace their unique paths and shine in their positions.Keywordsleadership, second chair, minority leadership, calling, success, support system, teachability, acknowledgment, women in leadership, personal growthChapters00:00 Introduction to Serving Second Leadership00:42 Shonda's Role and Responsibilities02:38 Navigating Gender and Ethnicity in Leadership05:50 The Journey of Calling and Purpose09:43 Defining Success in the Second Chair12:37 Overcoming Challenges and Hurt in Leadership16:38 Building a Support System20:33 The Importance of Teachable Moments24:40 Advice for Future Leaders26:23 Acknowledgment and Recognition in Leadership30:28 Future Aspirations and Writing Plans31:50 Closing Thoughts and Reflections

  17. 12

    They Called YOU For A Reason! - Dr. Vandeon Griffin

    Dr. Vandeon Griffin shares his journey as an associate youth director for the North American Division of the Seventh-day Adventist Church. He discusses the transition from a first chair leadership role to a second chair position, emphasizing the importance of teamwork, clear communication, and building trust within a leadership team. Dr. Griffin highlights the joys and challenges of serving in a supporting role and encourages listeners to embrace their assignments with excellence and passion. He stresses that leadership is not just about authority but about being trusted by those you lead, and the significance of doing life together with your team.Keywordsleadership, serving second, youth ministry, teamwork, organizational leadership, associate roles, communication, trust, family, personal growthTakeawaysServing in a second chair role is a privilege, not a downgrade.Clear communication about roles and responsibilities is essential.Building trust within a team enhances collaboration and effectiveness.Doing life together with colleagues fosters deeper relationships.Crushing the assignment in front of you leads to personal and professional growth.Leadership is about how well you are trusted, not just how well you lead.Two is always better than one in a team setting.Finding joy in supporting roles can lead to less stress and more fulfillment.Embrace your gifts and let them shine in your role.Celebrate successes and support each other through challenges.Chapters00:00 Introduction to Serving Second Podcast02:45 Transitioning from Lead to Associate Director09:12 Navigating New Team Dynamics15:33 The Importance of Clear Communication21:52 Finding Joy in Supporting Roles23:36 Embracing Leadership Responsibilities28:49 Building a Unified Team Culture30:47 The Importance of Trust in Leadership39:01 Crushing the Assignment in Second Place Roles

  18. 11

    Faith that Fights

    Time to put up or shut up!!! Faith requires action!SummaryIn this conversation, Dr. Toussaint Williams explores the theme of faith in leadership, particularly focusing on the biblical figure Jonathan from 1 Samuel. He emphasizes that true faith requires action, often in the face of uncertainty and adversity. The discussion highlights the importance of courage, integrity, and the ability to inspire others through example. Williams encourages second chair leaders to take initiative, lift others up, and trust in God, regardless of their position or the circumstances they face.Key TakeawaysFaith sounds easy until you have to act on it.Serving second requires faith that fights.Courage isn't about rank, it's about responsibility.Faith does not require perfect circumstances.People follow conviction before they follow position.Leadership isn't about giving orders, it's about setting an example.Faith shared is faith multiplied.True leaders climb first and bring others with them.God can do great things with small numbers.The mission I serve is bigger than my title.Chapters00:00 The Essence of Faith in Action00:56 Courage Rooted in Confidence01:52 Historical Lessons of Leadership03:50 Jonathan's Bold Move07:21 The Power of Vulnerable Leadership09:44 Faith Inspires Action12:00 The Invitation to Lead14:12 Faith That Serves15:54 Together in VictorySUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  19. 10

    Unsung Heroes: Ava Willis-Barksdale

    Serving Second at an HBCU - the Joys and Challenges! Mrs. Ava Willis-Barksdale shares her insights on the unique challenges and rewards of serving in a second chair leadership role. She discusses the duality of being a second, the importance of humility, and the joy found in supporting others. Ava emphasizes the need for ownership in leadership, navigating feelings of invisibility, and the significance of having a supportive community. She offers practical advice for both aspiring leaders and those currently in second chair roles, highlighting the value of exposure and continuous growth.TakeawaysBeing in a second chair role has both pros and cons.Managing up, down, and across is a unique challenge.Finding joy in small wins is essential for leadership.Humility is a strength, not a weakness in leadership.Ownership is crucial, even for things outside your control.Navigating feelings of invisibility is common in leadership.Having a strong prayer life can help in tough situations.Exposure to different organizations enhances leadership skills.Writing down ideas helps clarify and communicate vision.Continuous growth is vital in a supportive role.Chapters00:00 Introduction to Serving Second Leadership01:12 The Duality of Serving Second02:53 Navigating the Challenges of Second Chair Roles05:36 Finding Joy in Leadership08:25 The Importance of Humility in Leadership11:02 Taking Ownership as a Second12:14 Experiencing Invisibility in Leadership15:08 Navigating Ambition and Invisibility20:32 Bringing Vision to the Table26:02 Empowering Associates as a Leader29:27 Continuous Growth in Leadership32:11 Advice for New Leaders33:39 Encouragement for Those Serving Second

  20. 9

    Warriors Serve in Silence

    Toussaint explores the challenges and rewards of serving in a secondary role. He emphasizes the importance of character, discipline, and the unseen work that builds strong leaders. Drawing lessons from historical figures like Admiral McRaven and Harriet Tubman, he highlights that true strength lies in quiet consistency and faithfulness, even when recognition is absent. The episode encourages listeners to embrace their roles, serve with integrity, and understand that their efforts matter, even if they go unnoticed.Keywordsserving second, leadership, character, discipline, hidden work, courage, integrity, second chair, strength, opportunityTakeawaysServing second requires hard work and dedication.Being in a secondary role does not mean being less than.Discipline under pressure is key to success.The unseen work builds character and strength.Character is developed in private, not in public.Strength in secret builds stability in public.Your assignment may not always come with applause.Real strength is consistent and quiet.Excellence in work is a form of worship.Serving second is a calling for warriors.Chapters00:00 The Weight of Serving Second01:05 Welcome01:25 Lessons from Admiral McRaven02:59 Discipline Under Pressure05:03 Strength in Secret Seasons08:47 Character Before Opportunity10:47 Real Strength is Consistent12:44 Serving Second: A Higher Calling14:22 Legacy Over Fame16:06 Auditing Habits and Serving with Strength17:12 Recap and Call to Action

  21. 8

    What Myron Learned Leaving the Spotlight

    SummaryIn this episode of the Serving Second Podcast, Dr. Toussaint Williams engages in a heartfelt conversation with Dr. Myron P. Edmonds about the journey of second chair leaders and the importance of serving others. Myron shares his transition from pastoral ministry to focusing on men's personal development, discussing the challenges and fears associated with stepping into obscurity. The conversation emphasizes the significance of relationships, the need for a winning strategy in life, and the impact of teamwork in achieving success. Myron's insights on faith, provision, and the importance of serving second resonate throughout the discussion, culminating in a powerful message about living a life of purpose and impact.Keywordsministry, personal development, men's coaching, faith journey, serving second, family dynamics, teamwork, obscurity, winning in what matters, transitionTakeawaysServing second leaders can create first place outcomes.Many voices of second chair leaders have not been heard.Purpose is about obeying the voice of God in the present.Obscurity can lead to clarity and growth.Faith journeys require obedience without knowing the destination.Winning in what matters prioritizes relationships over status.Good intentions without direction lead to missed goals.Teamwork is essential for achieving success.Impact is more important than image in leadership.God rewards those who serve others selflessly.Chapters00:00 Introduction to Serving Second Podcast01:21 Myron's Journey in Ministry03:18 Transitioning to Men's Winning Circle04:38 Family Dynamics in Career Change06:19 Facing Obscurity and Fear of Irrelevance09:11 Growth in the Shadows10:54 Faith and Provision in New Ventures13:01 The Importance of Support Systems15:31 Serving Second in Obscure Seasons17:42 Growth in Seasons of Darkness21:30 Winning in What Matters26:20 Couples and Community29:21 The Power of Teamwork and Support

  22. 7

    How to Stay Aligned When Everything Shifts

    HAVE THE DIFFICULT CONVERSATIONS... Multiple times!!!In this episode of the Serving Second Podcast, Dr. Toussaint Williams emphasizes the importance of clarity and alignment in leadership, particularly for those in second chair roles. He draws lessons from the biblical relationship between Jonathan and David, highlighting how reaffirmation and open communication can strengthen partnerships and prevent misunderstandings. Practical steps for leaders to check alignment and ensure everyone is on the same page are provided, along with a challenge to engage in alignment conversations with team members.TakeawaysClarity costs nothing, but confusion costs everything.Alignment must be checked because people change.Strong leaders check in regularly with their teams.Healthy partnerships ask questions before problems arise.Reaffirmation is not insecurity; it's a sign of strong leadership.Clarity protects relationships and strengthens trust.Pressure requires clarity to prevent misalignment.True partnership requires ongoing conversation.Leaders should not assume the health of their organization based on past conversations.The mission served is bigger than individual titles.Chapters00:00 Introduction to Serving Second Leadership11:48 Lessons from Jonathan and David17:09 Practical Steps for Alignment23:06 Recap and Conclusion

  23. 6

    Singing When the Song Isn't About You

    How do you sing with the song is about someone else???SummaryIn this episode of the Serving Second Podcast, Dr. Toussaint explores the theme of leadership from the second chair, emphasizing the importance of celebrating others' successes and the role of gratitude in leadership. Through the story of Jonathan and David, he illustrates how mature leaders can appreciate the achievements of others while remaining focused on the mission. The conversation highlights key lessons about humility, the significance of gratitude, and the necessity of sincere celebration in leadership roles.Keywordsleadership, gratitude, second chair, Jonathan, celebration, humility, Thanksgiving, teamwork, maturity, appreciationTakeawaysCan you celebrate someone else's win when the spotlight passes over you?Gratitude is a discipline.Mature leaders know how to celebrate a win even when their name is not on the banner.Envy cannot grow in a grateful heart.Thanksgiving is a leadership skill, not just a holiday.Second chair leaders understand the mission is bigger than the moment.Identity makes celebration possible.Someone will always benefit from your unseen work.Sincere celebration says, I will rejoice.Gratitude keeps you focused on the bigger picture.Chapters00:00 Celebrating Others' Success01:40 Lessons from Jonathan's Leadership03:19 The Power of Gratitude in Leadership05:13 Understanding the Bigger Mission07:15 The Unseen Work of Second Chair Leaders08:04 Sincere Celebration vs. Polite Applause

  24. 5

    Power Shared is Power Multiplied

    If you can't share, you shouldn't lead!In this episode of Serving Second, Dr. Toussaint Williams explores the concept of leadership through the lens of Jonathan and David's relationship. He emphasizes the importance of giving away power, sharing resources, and the vulnerability that comes with true leadership. The discussion highlights how Jonathan's actions symbolize trust and support, and how leaders can apply these lessons in their own contexts. The episode concludes with practical challenges for listeners to implement in their leadership roles.TakeawaysThe smartest leaders give away power.Power shared is power multiplied.Legacy outlives the spotlight.What looks like loss is actually stewardship.You don't lose influence, you multiply impact.Trusting over territory is essential.Resource without strings attached.Identify and share your assets with others.Each symbol of leadership has meaning.The mission I serve is bigger than my title.Chapters00:00 The Power of Giving Away Leadership02:02 Lessons from Jonathan and David04:36 Symbols of Leadership: The Gear of Jonathan07:11 The Importance of Vulnerability in Leadership09:18 Trusting God with Our Resources12:10 Practical Applications of Leadership Lessons14:01 Legacy and Leadership: What We Leave Behind16:24 The Challenge to Share and Resource OthersSUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  25. 4

    You Never Lose When You Serve

    This episode explores the themes of leadership, service, and privilege through the story of Jonathan, the heir to Saul. He shares personal insights from his life as a middle child, emphasizing the importance of choosing service over competition.Keywordsleadership, service, privilege, Jonathan, Saul, middle child, competition, covenantTakeawaysJonathan deserved the crown but chose to serve.Serving is greater than competing.Privilege is redefined as stewardship.Greatness is making first possible.Leadership involves spiritual and economic responsibilities.Serving second is strength under control.Jonathan chose covenant over competition.The drum major instinct is a call to serve.True leadership is about advancing the mission.Serving releases entitlement and embraces advocacy.SUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

  26. 3

    You did not get the title. Now what?

    How do you serve when you don't get the position? Is service based on position or purpose?In this the very first episode of Serving Second, Dr. Toussaint Williams explores the journey of individuals in second chair roles, emphasizing that being overlooked does not diminish one's value or purpose. Through biblical examples, particularly the story of David and Jonathan, he discusses the importance of understanding one's identity, discerning God's anointing, and recognizing that the mission is greater than any title. The episode concludes with actionable steps for listeners to affirm their roles and support others in similar positions.TakeawaysYou can create first place outcomes from second place finishes.Being in a second chair role is strategic, not secondary.God looks at the heart, not outward appearances.Your identity is rooted in being a child of God.Titles do not define your worth or calling.Discern the anointing of God in your situation.You can lead from a second chair position.Affirm others who may feel overlooked.The mission you serve is bigger than your title.You are a vital part of the team and the plan.Chapters00:00 Introduction to Winning from Second Place02:20 Understanding the Second Chair Perspective05:01 The Story of David and Jonathan07:46 Navigating Feelings of Being Overlooked10:38 Identity Before Activity13:17 Action Steps for Second Chair Leaders15:44 Recap and ConclusionSUBSCRIBE FOR MORE: https://youtube.com/@servingsecond?si=YZqdXwZRtVIgebuyFOLLOW ON IG: https://www.instagram.com/servingsecondABOUT THE SERVING SECOND PODCASTServing Second is where we celebrate the unsung heroes of leadership, the associates, the VPs, the chiefs of staff, the right hands, the steady ones who make the mission move.Join Dr. Toussaint Williams and guests for real conversations about the wins, the weight, and the behind-the-scenes reality of leading without being the headline. This is not hype. It’s practical coaching, honest stories, and faith-rooted perspective to help second-chair leaders create first-place outcomes.We talk leadership, identity, decision-making, confidence, communication, and calling, plus the real life stuff that comes with carrying responsibility at work and at home.The mission: The mission you serve is bigger than your title. If you’ve ever felt overlooked, under-credited, or stretched thin, this is for you.New episodes weekly. Follow, subscribe, and turn on notifications so you do not miss what’s next.

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ABOUT THIS SHOW

The Serving Second Podcast with Dr. Toussaint Williams celebrates the unsung heroes of leadership—the associates, assistants, vice presidents, and right-hand leaders who make vision possible from the second chair. Not everyone wears the top title, but every leader carries weight. Through biblical insight, leadership lessons, and practical takeaways, discover how to win—even when you come in second. Subscribe and be equipped to lead with confidence, clarity, and courage.

HOSTED BY

Toussaint Williams, PhD

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