Xceptional Leaders with Mai Ling Chan & James Berges

Our hosts kick off this episode with some important tips and information for folks working in the disability community. This is followed by a fascinating discussion between Mai Ling and our guest, Joyce Ko, who joins the show to talk about her experiences as a disabled clinician. Joyce shares her very personal story of a traumatic brain injury as a child and the journey that led her to a career as a speech-language pathologist. She is transparent about the challenges she faced post-injury, both in her educational career and in daily life, but she refused to allow them to hinder her.

Today, James shares a great conversation with Dr. Kirk Adams, PhD, with us on the podcast. Kirk Adams is the founder of Innovative Impact LLC, through which he consults with corporate clients on diversity, inclusivity, and equity with a focus on the employment of people with disabilities. James talks with him about his own experience with blindness, the struggles he faced to enter the workforce, and how that led him to his work of advocacy for employment for people with disabilities.

Our guest for today's episode of the Xceptional Leaders podcast is one who undoubtedly exemplifies that label, Dr. Tamer Abou-Elsaad. He is a professor of Phoniatrics at Mansoura University in Mansoura, Egypt. He joins Mai Ling for a conversation to share the story of how he built a medical specialty from nothing in his country. He also talks about why Egyptian insurance covers 12 speech therapy sessions per month, his efforts to stop unlicensed practitioners from treating patients, and explains exactly what phoniatrics is. And he tells how hearing one lecture put him on a course to make a difference in his chosen field of study.

Samantha Elandary has worked exclusively with individuals diagnosed with Parkinson's and related disorders since 1999, and for our first episode of 2026, she joins the show to talk with James about her work. She is the founder of the Parkinson Voice Project, and she shares how she built a non-profit from her kitchen table, explains the difference between speaking with intent versus automatic speech, and gives some tips for those who are starting their own disability-focused business.

For our final episode of 2025, Mai Ling and James revisit some of the highlights from the past year of excellent guests. They go over the top takeaways from all of the exceptional leaders who have appeared on the show to share their expertise and experience with our community. This great retrospective will remind you of all the great info we've heard and perhaps entice you to re-listen to some of your favorite shows from 2025.

Dr. Rachel Khasky-Levy is our guest for today's episode of Xceptional Leaders. She is the CEO and co-founder of The Babel Group, and she brings her passion for connecting technology and clinical practice to this conversation with Mai Ling. They discuss the necessity and value of wearing multiple hats in a startup, encourage the listener to go ahead and ask the "dumb" questions, and comment on the fact that sometimes leaders need to blaze a new trail. Don't miss this informative chat with Dr. Levy!

James sits in the interviewer chair this episode and talks with speaker and activist, Elizabeth Jenswold. Elizabeth is a global thought leader with executive-level business experience, and she talks about her career path from the Jane Goodall Institute to financial services to diversity activism. She also shares how to spot the tasks at which neurodiverse people excel, why employment laws often hurt the ones they're meant to protect, how sometimes your best business solutions come from the most unexpected places, and how implementation of diversity employment practices might differ from large corporations to small businesses. Special mention in memory of Jane Goodall. Episode recorded prior to her recent passing.

Our guest today, Leila Denna Staiger, is a speech-language pathologist and founder of SLPs Talk Tech. Under Leila's leadership, this professional community is exploring emerging tech and AI tools and discovering how to put them to work for clinicians, researchers, and educators. She joins Mai Ling for a conversation to talk about how to build community around emerging technologies, some of the practical uses of AI in healthcare, and the ethics of using AI in private practice.

Our guest for today's episode is the founder of the Be Perfect Foundation, Hal Hargrave. Mai Ling talks with Hal about the horrific car accident that left him with a spinal cord injury, which then led him to the genesis of the foundation. Hal also shares his thoughts on the importance of leaders knowing when they need to pivot, the value of staying positive despite setbacks, and how he also founded a second organization called The Perfect Step where he serves as president, all in an effort to be a support and encouragement to people who are living with paralysis like him. Don't miss this powerful conversation!

Mai Ling and James share some fun updates in their lives and leadership journeys at the top of today's episode. James follows that up with a great conversation with comedian and disability advocate, Pamela Rae Schuller. Pamela talks about living with Tourette syndrome, her path into the world of comedy, and why humor is so important when talking about disability. She also shares her thoughts on leveraging what makes you different and disclosing what you want when you want about your disability.

In today's episode, Mai Ling speaks with CPA Michael Ringel about the unique challenges faced by families who have loved ones with disabilities, with regard to financial planning. In this information-packed and frank discussion about money management and planning for your financial future, Michael talks about how he reached the decision to focus on this particular segment of the market, how the approach of his team might differ from other financial advisors, and shifting one's mindset about wealth. Don't miss this important conversation!

Our guest in this episode is Emily Mischel‍, Co-Founder & CEO of FlexTogether, a telehealth practice that was "founded to radically expand access to respiratory care." Emily chats with James about the impetus for the creation of the business, what problems it aims to address, and why they're so important. She also shares thoughts on approaching the business side of the equation in addition to the healthcare aspect and the value of entrepreneurs pivoting when necessary.

In this solo episode, our host, Mai Ling Chan, draws on her years of experience in the arena of disability entrepreneurship and gives some tips and practical advice for fellow business owners. Mai Ling shares some in-depth perspectives as she spotlights the Exceptional Leaders Network that she founded. The ELN is a vibrant, growing community of folks who all have a passion for making a difference with their innovative and creative disability-focused businesses. After you listen to this episode, be sure to check out the ELN for yourself here: https://www.mailingchan.com/eln.

After a fun introduction in which Mai Ling and James bring us up to speed on what's going on in their careers, James introduces Shay Senior, a social entrepreneur and this episode's guest. Shay is the CEO and founder of Palta, an inclusive fashion clothing company, and he talks about the personal injury that led to him launch Palta. Shay also shares about working on the Israeli Paralympic team uniforms, the distinction between adaptive fashion and inclusive fashion, and the importance of staying focused on your core business as an entrepreneur.

We're kicking off the new year with Speech-Language Pathologist, Vanessa Abraham, as our first guest. After Mai Ling and James catch us up with some updates after our short break, Mai Ling sits down with Vanessa to chat about her very personal experience of losing the ability to speak and her journey to regain it. Vanessa shares details about this traumatic experience in this vulnerable conversation and her desire to use that experience to help others who can benefit from what she learned from it. Her full story is chronicled in her book, Speechless, and she talks about the process of writing the book as well.

In this final episode of the year, our hosts Mai Ling and James, recap some highlights from the show in 2024. They list some of the top takeaways from our lineup of incredible guests over the past year. Our hosts also recount a few of their own achievements and milestones this year. Join us for this brief retrospective as we look forward to 2025.

In our final interview for 2024, Meier Galblum Haigh joins the show today to talk about changing the conversation and perceptions around disability. Meier is the founding Executive Director of the Disability Culture Lab, a nonprofit disability media and narrative lab building communications infrastructure by and for the disability community. Mai Ling speaks with Meier about defining ableism, what sets the Disability Culture Lab apart from other organizations, and combatting ableism in all forms, from institutional barriers to internalized discrimination.

James is flying solo in this episode while Mai Ling is traveling and he brings us a fascinating conversation with our guest, Professor Mark Cook, a Melbourne-based Consultant Neurologist who specializes in the treatment of epilepsy. James talks with Mark about what prompted his desire to work in epilepsy research specifically, the impact that epilepsy has on a person's life, the effects of MRI technology in epilepsy treatment, and the value of getting involved with people outside your specialty. This interview is jam-packed with interesting information and valuable takeaways for your own endeavors.

Mai Ling and James kick off the episode talking about some recent family and cultural moments that Mai Ling experienced. Then Mai Ling introduces our guest for this episode, SLP, vocologist, and Kapila Voice and Speech Services CEO, Ruchi Kapila to talk about gender-affirming voice services. In this conversation, Ruchi defines gender-affirming voice care, shares thoughts on when it is ok to consider oneself a leader, and explains what the Trans Voice Initiative is and the work it undertakes.

Today, we are happy to share a fascinating conversation with speech recognition scientist, speech and language pathologist, and CEO of Say It Labs, Erich Reiter. James chats with Erich about the founding of Say It Labs, a company that develops speech recognition-based ‍video games designed for people with speech disorders. They also talk about how AI integration into these video games is such a huge benefit for both SLPs and those using the games, as well as some of the science behind the causes of stuttering and why it's important to understand. Join us for this deep dive, info-packed discussion.

Our Ability's President and CEO, John Robinson, joins Mai Ling on today's episode to discuss some important issues for National Disability Employment Awareness Month (NDEAM). John talks about his advocacy for people with disabilities in the workforce, how Our Ability is attacking the problem of matching job seekers with employers, how ableist language has affected job listings, and why the trend toward remote work is a good sign.

Mai Ling kicks off this episode with an exciting report on her recent trip before introducing today's guest for Deaf Awareness Month. Melissa Elmira Yingst is a deaf community advocate, media personality, and host of The Melmira Show. Through her interpreter and friend, Mara Bowdidge, she talks with Mai Ling about her work in the deaf community, growing up in a deaf family, building a social media following, and the value of working with an experienced interpreter.

In today's edition of the show, James sits down with Jacqueline and Alexa Child, the sister co-founder team of Dateability, the only dating app for the chronically ill and disabled communities. Jacqueline and Alexa share their personal experiences that led them to embark on the mission of launching the Dateability app, why it is so important to cater to these communities of users, how they were able to create a product without having technical backgrounds, and some of their user's success stories.

Elizabeth Orme joins the show today to talk with James about her work to support special educators and help them prevent burnout. Elizabeth is the Founder and CEO of Creatively Focused, a company whose aim is to simplify workflow management and administrative tasks for special educators. She talks about some of the frustrations special ed teachers face and how to address them, shares some thoughts on viewing disability through an entrepreneurial lens, as well as how technology can be used to address burnout.

James speaks with this week's guest, Diego Mariscal, about his disability advocacy and entrepreneurship. Diego is the Founder, CEO, and Chief Disabled Officer of 2Gether-International (2GI), the leading nonprofit startup accelerator run by and for disabled entrepreneurs. He shares what 2GI is and what they do, some resources for disabled entrepreneurs, and his thoughts on the benefits that people with disabilities have with regard to entrepreneurship.

Mai Ling has an insightful conversation with Peter Fischer, the Accessibility Compliance Guru at Arizona State University in today's episode. As the owner of an Americans with Disabilities Act (ADA) consulting firm for almost 20 years, Peter was the perfect choice to help the Xceptional Leaders team to commemorate the anniversary of this important legislation. Peter shares a brief history and overview of what the ADA is, talks about the challenges of retrofitting a university campus for accessibility, and how his own experience with rheumatoid arthritis shaped his work. 

Our guest for today is Nicole Cuervo, the founder & CEO of Springrose, a startup designing adaptive intimate apparel that improves quality of life for women with limited mobility. She speaks with Mai Ling about her journey as an entrepreneur by sharing exactly what adaptive intimate apparel is, why it is needed, and the personal experience in her family that led her to develop her products. Nicole also talks about her approach to the expansion of her product line, how to find your ideal customer, and the importance of considering research and development when setting pricing.

In today's episode, James sits down with the CEO of Arc Angel Communications, David D'Arcangelo, to talk about his work to bring more people with disabilities into the workforce. As a legally blind person, David knows firsthand the challenges that many people with disabilities face when seeking employment. He talks about his passion for improving the human condition, disability as part of your identity, how to get more people with disabilities into the workforce, and focusing on the ability part of disability. Don't miss this engaging, insightful conversation!

In recognition of Aphasia Awareness Month, we knew June would be the perfect time to focus on aphasia. So today Mai Ling chats with Dr. Anthony Kong, an expert on aphasia with an emphasis on aphasia among speakers of Chinese languages. Anthony begins by sharing a bit about what aphasia is and then goes deeper into how the specific elements of Asian languages can cause aphasia to be even more pronounced in speakers of those languages. He also talks about why he felt he needed to focus specifically on aphasia in Chinese speakers as well as some tips on how you can effectively blaze a trail in an underserved area yourself.

Today James sits down with Rachel Archambault, who is a speaker and consultant in the area of trauma-informed care as well as a licensed speech-language pathologist. Rachel collaborates with service providers (SLPs, doctors, PT/OT, etc.), parents, businesses, schools, hospitals, universities, rehab, and communities to incorporate trauma-informed care into their settings with clients. She speaks with James about how experiencing a traumatic event was the impetus for launching the PTSD SLP, she shares her thoughts on acknowledging the line between the scope of practice for an SLP and a psychologist, and shares some examples of how language can cause trauma to resurface for people and how to avoid certain terms and phrases in our speech.

Today we are joined by Speech Language Pathologist Ebony Green. Ebony is the CEO and founder of SLP Business Suite and she talks with Mai Ling about how she got started as an SLP, starting a private practice, fighting imposter syndrome, and pivoting mid-career. She also shares her passion for networking and connecting people which led her to launch the Made for More SLP Business Conference.

Dr. Michelle Boisvert joins this episode of the show for an informative conversation with Mai Ling. Using her expertise as a Speech-Language Pathologist, Michelle co-founded easyReportPRO.com to address some of the challenges that SLPs face which she knew could be simplified with the use of technology. She talks about what easyReportPRO is, how it works by incorporating AI, and the impetus to start the platform. Mai Ling also asks her about how she built her team, the future of AI in healthcare, and thoughts on other uses of AI in the SLP arena.

Oanh "Kim" Vuong is our guest for today's episode. As a person with cerebral palsy and an AAC user who is an active advocate, she offers a unique and valuable perspective on disability leadership. Mai Ling chats with Kim about the independent confidence she developed at a young age, her advocacy work in southern California, and some of the initiatives she's currently undertaking. From curriculum development to beach accessibility issues, Kim is an example of a leader who tackles the task despite the challenges.

In this episode, our hosts tackle the timely topic of using Artificial Intelligence tools in your disability-focused business. Mai Ling and James give you a crash course on AI, covering this subject from various angles including ethical considerations, practical uses of tools like ChatGPT, integrating AI into your entrepreneurship efforts, tips for writing prompts, and more!

We have two great guests in this episode! James sits down for a conversation with Jhillika Kumar and Conner Reinhardt, the CEO, and COO respectively, of Mentra. As a neurodiversity employment network, one of the goals of Mentra is to connect neurodivergent jobseekers with jobs, but it goes beyond that. Jhillika and Conner talk in depth about all the problems that Mentra aims to solve, why a neurodiverse workforce is an advantage, and how universal design fits into this discussion. They also share a bit about their own experiences with neurodiversity.

In this episode, Mai Ling is joined by guest Anna Voelker, founder and Executive Director of SciAccess, Inc. SciAccess is an international nonprofit that promotes disability inclusion in STEM education, outreach, and research and Anna speaks with Mai Ling about the beginnings of the non-profit, what universal design is, and having an early interest in space that led to later endeavors. They also chat about what accessibility really means and the AstroAccess initiative, a program focused on furthering disability inclusion in space exploration.

Our guest today is speaker and award-winning author Carol Van Den Hende. She talks with Mai Ling about her novels which are helping both people with disabilities and their loved ones.  These fictional stories draw from Carol's Chinese American heritage and in addition to telling heart-warming, genuine narratives, they also explore themes such as accessibility, inclusive design, and how cultural background affects relationships. She also shares some of her experiences around book publishing as well.

Certified ADHD Coach, public speaker, and entrepreneur, Kim To, joins Mai Ling Chan on this episode to share her thoughts and experiences with ADHD. Kim talks about the journey to her diagnosis and why she moved into coaching others with this same challenge. She also talks about the unique situation of being an Asian woman with an ADHD diagnosis, which Mai Ling has also experienced. This insightful conversation offers an oft-overlooked perspective on ADHD from two women who are living it every day.

Today's guest on the podcast is fellow podcaster, Maya Chupkov. Maya is the Executive Director, Producer and Host of Proud Stutter, an award winning and multi-nominated podcast and advocacy nonprofit organization that is de-stigmatizing stuttering and embracing speech diversity. She speaks with James about her story of growing up with a stutter, what prompted her to launch the podcast, and how her PR experience has benefitted what she's doing now. This conversation is full of tips that you can apply to your own disability-focused business today.

Our guest for the very first episode of 2024 is award-winning professional actor, voice actor, and broadcaster Zach Damon. We're thrilled to kick off the new year talking to Zach about his advocacy work in the disability space using his skills and experience in media production. Zach has developed a TV show that he also hosts, along with numerous other projects in the broadcast media arena. He also does advocacy work at the city government level as well as with the Boy Scouts. This great conversation is the perfect way to start 2024 and inspire you in your efforts.

Don't miss the final episode of the Xceptional Leaders podcast for 2023! Our hosts, Mai Ling and James, share some valuable information as they look back over this past year. They talk about the strides that were made in the area of disability in 2023, highlights from some of this year's guests, and success stories from around the world. They also share some areas that still need improvement as well as a look at what's coming down the road too. Join us for this special wrap-up of 2023!

Our guest today is neurodivergent Ukrainian entrepreneur and mental health enthusiast, Julia Ovcharenko. She talks with Mai Ling about the stigma around ADHD and adjusting to ADHD and neurodiversity diagnoses as an adult, which is a very personal topic for Mai Ling, as she shares in the introduction segment before the interview. As the CEO and Founder of Numo ADHD, a new app for adults with ADHD, Julia is dedicated to creating a thriving community and vital resources for those with ADHD. The app has productivity aids, support groups, and many other features to assist users and help them "Unlock Your ADHD Wildness".

James and Mai Ling kick off the episode with some updates and top takeaways from the conversation with today's guest. AAC user and disability advocate Brooke Brown speaks with Mai Ling about her experience as Ms. Wheelchair Arizona 2022 and the Arizona State Coordinator for Ms. Wheelchair America, her journey to achieving the title and position, and the role AAC played in the process. Brooke also shares her thoughts on the word "inspire" in the context of people with disabilities and more in this International AAC Awareness Month episode.

Mai Ling chats with Nikki Powis about some fantastic resources for disability entrepreneurs in today's episode. Nikki is the Director of the National Disability Institute and she shares how she started at NDI and some of the top challenges for entrepreneurs based on her over three decades of experience in this space. She also gives some tips for investor pitches and speaks about how the social impact of business ventures is an integral element of successful businesses.

Today Mai Ling has a chat with the founder of AccessAbility Officer, Tanner Gers. AccessAbility Officer's aim is to make work and the web better through the services they offer, including digital accessibility training and certification, as well as staffing and recruiting. Tanner shares with us his journey to founding this organization, starting with how life changed when he became blind, what true ADA-compliant digital/online accessibility means for companies, and how the certification program works and the benefits it provides. Join us for this deep dive into the important topic of online accessibility.

Dr. Mona Minkara chats with James in today's episode about how to use other senses beyond eyesight to observe scientifically. Mona is a blind assistant professor of Bioengineering at Northeastern University and a travel vlogger who lives by the maxim that vision is more than sight. In this fascinating conversation with James, she talks about her interest in science at an early age, how she uses other senses in her scientific work, and how curiosity is an integral part of her personality. She also shares her passion for traveling the world and thoughts on overcoming the doubts that so many of us face.

In today's packed interview, James chats with Merlee Jayme, Chairmom® and Founder of the Misfits Camp. Merlee shares some of her backstory, including some experiences in her early, formative years which had a profound impact on her life and her approach to marketing and creativity. She also talks about her passion for creating careers for the neurodivergent which led to the formation of the Misfits Camp and why she's not averse to the term "misfit".

Mai Ling sits down with founder and CEO of YellowBird, Michael Zalle, to talk about being a successful leader as a person with a disability. As a veteran tech entrepreneur, Michael pulls from his extensive experience in the business world to share about when it might be advantageous to disclose a disability to potential investors. He also talks about embracing your own story and using it to your advantage and he also shares some thoughts on the role of authenticity in business. This is a value-packed episode!

In our opening segment, Mai Ling and James talk about the importance of networking in your local area, in addition to building a national or international network. This valuable discussion is followed by Mai Ling's interview with founder and CEO of Adapt the Game, Victor Ocando Finol. Victor talks about his experience as a sports fan with limited mobility due to cerebral palsy and the challenges of attending live sporting events. He created the Adapt the Game mobile app to help sports fans who were in a similar situation to himself by addressing accessibility issues with the sports venues and tailoring the experience to the individual user's needs, from ticketing to game time.

Today we're featuring an informative conversation between James and fellow speech-language pathologist, Alan Vu. As an SLP and an AAC specialist, Alan was able to leverage his professional background and his personal experience as a person who stutters to help create a new app that combines AI with AAC, called Flexspeak. James and Alan talk about what Flexspeak does and what Alan and his team are working on, as well as why many other AAC systems are being abandoned users.