#002- Your Clinic Quarterback
from The Dental C-Suite Hosted by Kyle Hamilton
The conversation delves into the critical role of the front desk in a dental practice, highlighting its impact on business success and the challenges faced by front desk staff. It emphasizes the need for proper training, support, and recognition of the front desk's significance as the clinic quarterback. Takeaways Front desk as clinic quarterback Impact of front desk on business success Chapters 00:00 The Clinic Quarterback 05:28 Financial Damage 12:05 Patient Churn and Lifetime Value Download our 5 scripts to improve your conversion rates at Reception. https://docs.google.com/document/d/103qaD_l2mgEuA0dML1YHC0LxKwg0o6k4agQfYHEfAQw/edit?usp=sharing
Embed this episode
No transcript yet.