004: Update The Weak Links

Often when we're trying to motivate or train our staff, we focus on the best performer. But running a practice is a team sport rather than an individual one. You need all your employees performing well because no ONE employee is going to seal the win. Worse still is that bad performers have more impact on your business than the good ones, so focus your energy there for better and more impactful results. Also in this episode, a quick update on the new staff meeting agendas we set up and how it's working so far... Episode Show Notes: 00:12 - Worst employees vs best employees 01:00 - Team management in basketball vs soccer 02:00 - Dental practices are like soccer teams 02:40 - Strongest link is most tempting 02:55 - Spend time with the weakest link 03:44 - Part 2 - Update on the new staff meeting flow 05:06 - More productive and less blame - jury is still out... References: Revisionist History Podcast-My Little Hundred Million https://feeds.megaphone.fm/revisionisthistory