EPISODE · Feb 12, 2010 · 2 MIN
010 - Putting the "Service" Back in "Customer Service"
from The Fame Foundry Marketing Minute
Today's consumer is much more likely to make decisions based on the recommendation of a friend than anything your ad agency produces. If this is a scary proposition, ask yourself how well you are serving your customer.
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010 - Putting the "Service" Back in "Customer Service"
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