011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life

I am so excited and thrilled to share this interview with Derek Gaunt, author of Ego, Authority, Failure former hostage negotiatior and now a expert trainer and coach at the Black Swan Group. He is using his knowledge and skills from his days as a hostage negotiator on interpersonal communication and to how to talk with people and how we can become better at this by forgetting ourselves.   Read more about Derek here: https://www.blackswanltd.com/our-team/derek-gaunt Check out his audiobook at https://www.amazon.com/Ego-Authority-Failure-Intelligence-Negotiator/dp/164137182X.