#021 A área de TI enfrentava alta demanda — e a solução veio da própria equipe | Daniel Cicotti (Bradesco)

from Putz, e agora? · host Cassio Politi

Uma equipe de TI enfrentou desafios ao migrar para a nuvem, com uma alta demanda de suporte aos desenvolvedores. Para resolver isso, foi criado um portal com inteligência artificial que automatiza a gestão de usuários e a criação de pipelines, além de responder a dúvidas de forma autônoma. A solução aliviou a sobrecarga do time e aumentou a eficiência, com milhares de usuários ativos e uma média de mil ocorrências resolvidas mensalmente.Participantes:Daniel Cicotti, Gerente Sênior de DevOps e Qualidade, Bradesco.Host(s):Cassio Politi, Apresentador, Tracto.Dayane Câmara, Gerente de contas, Datum.José Marcos Ferreira, Consultor, Datum.

Episode metadata supplied by the publisher feed · Published Aug 14, 2024

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#021 A área de TI enfrentava alta demanda — e a solução veio da própria equipe | Daniel Cicotti (Bradesco)

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