030: Cómo mejorar la experiencia de cliente en empresas B2B

from Soy B2B · host Leticia del Corral

Desde hace más de 20 años nos encontramos en la era de los clientes, donde lo que determina el éxito de una empresa es su capacidad para entender y solucionar las problemáticas de sus clientes. En un momento donde los márgenes B2B se están erosionando y se está produciendo la comoditización de los productos y servicios industriales, trabajar y desarrollar una buena experiencia de cliente será la clave que te permita diferenciarte de tus competidores, cobrar precios prémium y atraer y mantener a mejores clientes. NOTAS DEL CAPÍTULO: https://leticiadelcorral.com/customer-experience-b2b/

Episode metadata supplied by the publisher feed · Published Oct 11, 2023

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030: Cómo mejorar la experiencia de cliente en empresas B2B

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