#035 Chris Tiller: The Fire Service Is Changing: Generations, Call Volume, and the Cost

The conversation with Chris Tiller delves into the generational gap in the fire service and the impact of technology on communication and community within the service. It explores recruitment challenges, leadership's role in mental health support, and the evolving identity and community dynamics in the fire service. The conversation delves into the impact of call volume and the types of calls on firefighters, highlighting the strain on the system and the toll it takes on the individuals. It also explores the changing nature of emergency calls and the challenges faced by firefighters in responding to non-emergency situations.TakeawaysGenerational gap in the fire serviceImpact of technology on communication and community in the fire service Call volume impactTypes of calls and their toll on firefighters