De experiência do cliente à tecnologia | Leonardo Castilho (Grupo Multi)

from Putz, e agora? · host Cassio Politi

Em uma reviravolta de carreira notável, um profissional passou de liderar a experiência do cliente para comandar a área de tecnologia em uma empresa renomada. Sua abordagem inicial foi conhecer pessoalmente sua nova equipe, compreendendo que os desafios tecnológicos frequentemente se originam em questões humanas. Com foco nas pessoas, processos e cultura, ele liderou uma transformação bem-sucedida, integrando novas tecnologias e fortalecendo a resiliência organizacional. Esse líder provou que um profundo entendimento humano é crucial para o sucesso tecnológico.Participantes:Leonardo Castilho, CTO e CEX, Grupo Multi.Host(s):Cassio Politi, Apresentador, Tracto.Dayane Câmara, Gerente de contas, Datum.

Episode metadata supplied by the publisher feed · Published Mar 20, 2025

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De experiência do cliente à tecnologia | Leonardo Castilho (Grupo Multi)

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