EPISODE · Apr 24, 2026 · 13 MIN
061. 切符を売るアプリ、旅を組み立てる窓口
from uekichi Thinking Log · host uekichi
JRの切符をアプリで買ったあと、同行者が窓口で買った切符のほうが安くて柔軟だったことを知りました。アプリは速くて便利。でも、窓口はその人の行程に合わせて、より得で自由度の高い買い方を提案してくれる。切符を売るだけではない、みどりの窓口の価値と、デジタル化で削られがちな「提案機能」について考えてみました。
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061. 切符を売るアプリ、旅を組み立てる窓口
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