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069: Calvin Williams' Service Delivery Process

EPISODE · Nov 3, 2019 · 45 MIN

069: Calvin Williams' Service Delivery Process

from Business Infrastructure - Curing Back Office Blues · host Alicia Butler Pierre

Calvin Williams, Jr. is on a mission.  He believes wealth management services should be accessible to all people, not just the uber-rich.  As such, he started Freeman Capital – an award-winning FinTech company with rapid expansion goals and high visibility.  In this episode, Calvin details the service delivery process he implements to maintain a positive customer experience while managing a 100% remote team.  He also shares the different technologies he leverages to keep it all together.

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069: Calvin Williams' Service Delivery Process

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