PODCAST · business
Business Infrastructure - Curing Back Office Blues
by Alicia Butler Pierre
Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.
Episodes
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300: The Grand Finale with Jared Easley
Jared Easley, the co-founder of Podcast Movement, joined us for the 100th and 200th episodes of the Business Infrastructure podcast. And he's here again as we celebrate the 300th episode! But this episode is different. It's the final episode of the Business Infrastructure podcast. As long as the...
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299: Growth Strategies Masterclass Recap - The Big Reveal
In our last episode, you heard from our team at Equilibria, Inc. on what it took to produce and promote the episodes for our Season 23: Growth Strategies Masterclass. We also shared important lessons we learned from the guests who participated in this masterclass. There's also an important…
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298: Growth Strategies Masterclass - End of Season Wrap Party
Ever wondered what it takes to put on a podcast show? The behind-the-scenes work is much more than what you might expect especially when producing an audio masterclass. But we pulled it off! In our end of season wrap party, our team at Equilibria shares lessons we learned throughout the Growth...
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297: Using Christina Barsi's Circle of Ease Tool to Build Personal Infrastructure
This is part two of our interview with Christina Barsi, an entrepreneur with a revolutionary tool to help us align our personal infrastructure with our business infrastructure. That tool is called the Circle of Ease. It's one of the things she mentioned during the first half of this interview. As…
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296: Christina Barsi Explains Why Your Personal Infrastructure is Key to Sustainable Business Growth
It's hard to believe, but we're at the last topic of our Growth Strategies Masterclass. At this point, we've had guests share their expertise on the following: Vetting and validating growth ideas, Creating a strategic growth plan that includes validated ideas, Developing project plans to…
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295: Scale to Sell – How I Plan to Exit the Business I Founded and Love
We're at the next stop on our Growth Strategies Masterclass this season and it involves exit planning. Now, you may be thinking, "I thought we were talking about growing our businesses, not exiting them!" But the truth is, exiting your business by selling it can in fact be a smart move especially...
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294: Carl Nicpon Explains How to Build a Sustainable Business You Can Sell at Maximum Value
Whether your growth idea involves starting a new business, a new product or service, or pivoting altogether, it's wise to begin with the end in mind. In other words, you need to know your exit strategy. It might seem strange to think about an exit strategy when you are focusing on starting either...
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293: How We Leveraged Partnerships to Boost Growth and Revenue
Have you thought about forming partnerships with other people or companies to catalyze growth at your company? Achieving scale, more revenue, and greater profitability at a faster rate are just some of the many benefits that a strategic partnership can offer. But you must be careful in forming...
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292: Karen Mills Explains How to Structure Legal Teaming Agreements for Strategic Growth
It's hard to believe, but we're already at the midway point of our Growth Strategies Masterclass! As a recap, we've covered how to: Vet and validate your business growth ideas, Create a strategic plan that includes validated ideas, and Develop project plans to implement youur company's growth...
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291: How We Developed a Project Plan to Implement Our Strategic Growth Plan
Now that you know more about how to leverage project plans to execute your growth strategy, it's time to create your own! In this latest episode of our Growth Strategies Masterclass, our producer and host, Alicia Butler Pierre, explains how to take information from your X-matrix to build a…
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290: Eileen Terrell Explains How to Use Project Plans to Implement Strategic Growth Goals
Turning strategic growth ideas into reality is never just about vision it's about execution, discipline, and the people who make it happen. That's the expertise Eileen Terrell brings to the table. With over two decades of experience in professional learning and development, combined with her...
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289: How We Used the X-Matrix to Create a Strategy for Our Online Course
In the last episode, you learned about the X-matrix – a powerful visual tool to link strategy with execution. Now it's time to learn how to use one to create your strategic growth plan! Don't worry, we won't leave you alone! You can actually listen to our producer and host, Alicia Butler Pierre…
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288: John Kamp Explains How to Create a Strategic Plan Using the X-Matrix
Welcome back to our Growth Strategies Masterclass! Our first two episodes featured how to vet and validate ideas for growing your business. Now it's time to develop a strategic plan around those ideas that made the cut. Are you ready to take your business to the next level and achieve…
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287: How We Used the Lean Canvas to Validate Our Online Course Idea
We were finally able to launch our first episode for this season. It was such an amazing topic to listen to and it was also indeed a Masterclass! The previous episode featured the Lean Canvas, a one-page guide that Ash Maurya created. Martina discussed a tool she leverages to help us innovators,...
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286: Martina Goss Explains How to Validate Ideas Using the Lean Canvas
We're proud to present the first lesson in our Growth Strategies Masterclass! With so many ideas for improving our business and boosting cash flow and profit, it's tempting to start pouring our energy, time, and money into those ideas. But wait! What if you end up losing a lot of money on an idea...
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285: Season 23 Intro/Opening with Alicia Butler Pierre
We're embarking on yet another journey here on the Business Infrastructure podcast. This season focuses on growth strategies to scale your operations, finances, and sales to the next level. The episodes are structured as a masterclass featuring a combination of different subject matter experts…
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284: Season 22 Wrap-Up with Alicia Butler Pierre
Finally! We are at the end of another successful and exciting season of the Business Infrastructure Podcast! This Season 22 of the Business Infrastructure Podcast is focused about the use of AI technology and how to take advantage of it. The guests lined up for this specific season are guests…
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283: AI Conference | Building Your Own AI Tools to Unleash Operational Efficiency with Tracy Hazzard
We're back! And now we are down to our last episode for Season 22 of The Business Infrastructure Podcast. In our previous episode, we learned how to leverage AI to make slides to streamline client presentations and trainings. This time, it will be a fireside chat with one of the OG in the podcast...
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282: AI Conference | Using Gemini to Create Presentations, Handouts, and Online Courses with Dr. Terica Pearson
Here we are again with another episode of our AI audio conference session, a Business Infrastructure Podcast special. The last time we were here, we were able to witness how AI can help you decide a name for your business or innovation, and how it can make your life easier when taking down notes...
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281: AI Conference | Using Namelix for Creative Naming and Fireflies AI for Revolutionary Notetaking with Edie Woelfle
We're back with another session of our AI audio conference. The last session featured tools for using AI to become a professional sound engineer. This time, we will give you a glimpse on how to make your life easier when taking down notes whenever you are in a meeting. Have you ever had that...
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280: AI Conference | Using Cloud Bounce to Create Studio Quality Sound with Clarence Levy
Now that you've heard from another one of our keynote speakers, Dean Hamilton, we're ready to resume the demo sessions at our AI audio conference is here! Similar to the video editing demo, this one also gives you a sneak peek into how AI is leveraged to produce this very show, specifically –…
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279: AI Conference | Exploring the Frontiers of AI for Small Businesses with Dean Hamilton.
Artificial Intelligence (AI) is a trend nowadays, especially for businesses. It is a great tool that will potentially streamline your business. But, some people negatively use AI and just lurking in the dark, waiting for their next victim. This interesting episode will unveil the limitations of…
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278: AI Conference | Using Murf AI, Gling, and CapCut to Become a Video Editing Pro with Gladys Jimenez
Here we are again with another episode of our first-ever AI audio conference. Last time, you learned about Momento FM and how it can automatically generate short video content. Now you will discover how you can use AI tools to edit videos in record time! Does the endless cycle of watching…
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277: AI Conference | Using Momento FM to Generate Content and Increase Customer Touch Points with Beate Chelette
The next session from our AI audio conference is here! It's all about Momento FM (now known as Momento FM) – a slick video content automation AI tool. And there's no better person to tell us about it than Beate Chelette, the Growth Architect behind Chelette Enterprises and the wildly popular The...
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276: AI Conference | Using Esker to Automate Your Order-to-Cash Process with Aurélien Coq
We're back with another session from our AI audio conference. It features Esker, a French-based tech company that's created a revolutionary AI solution that automates key back-office processes. One of those processes that Esker's AI can automate is Order-to-Cash – the cycle from the moment a...
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275: AI Conference | Using Jasper as a Writing Assistant with Neha Naik
We're back with another episode of our first ever AI audio conference. In the last episode, you heard about using Perplexity AI as a research assistant. Now, you will discover another AI tool to take ideas to implementation through writing. You know the importance of promoting your business. In…
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274: AI Conference | Using Perplexity as a Research Assistant with Jim Stroud
Welcome back to our special AI audio conference. In the last episode you heard our opening fireside chat. Hopefully you now know more about AI and the possibilities it offers to boost your productivity, efficiency, and capacity to achieve better results faster. Now it's time to start exploring...
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273: AI Conference | Demystifying AI - a Fireside Chat with Kjell Carlsson
Artificial Intelligence (AI) seems to be all the rage now, so it's easy to feel excited but also overwhelmed or even…scared. Have you been told that implementing AI in your business is the key to upgrading your operations and staying ahead of the competition? Or, are you interested in learning…
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272: Remastered | Season Finale with Alicia Butler Pierre
We've come to the end of Season 21 which featured 11 remastered episodes that we pulled from our podcasting vault. In this monologue, host and producer Alicia Butler Pierre hints at what is sure to be an exciting future for all of us - us as the content producers and you as our loyal audience....
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271: Remastered | Scaling a Non-Profit Organization - the Story of Emily Miller
We're finishing 2023 the same way we started it – with our most popular episode to date. It comes from our original business infrastructure masterclass season. In this remastered episode, you'll hear the story of Emily Miller – a fictitious character from the book, Behind the Façade: How to...
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270: Remastered | Tips for Intentionally Scaling a Small Business Slowly with Aman Agarwal
As we approach the end of 2023, we're rounding out our season of remastered episodes. Our latest trip to our podcasting vault leads us to a guest on the other side of the world – India to be exact, with special guest Aman Agarwal. Aman is a former engineer and B2B salesman who built SANPRAM...
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269: Remastered | Scaling Companies via Agile Transformation with Lynn Bonner
We're getting close to the end of our season of remastered episodes. These are previous episodes that were popular. We've taken them off the shelf of our podcasting vault and revived them with the quality you're used to hearing now on our show! Up next from our vault is our episode with Lynn...
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268: Remastered | Building Influence, Spreading Your Message and Making Money via Podcasting with Doug Sandler
We've selected our next episode to remaster and you're in for a treat! Why? Because this episode is all about podcasting – that is, the actual business of podcasting. It features Doug Sandler, someone we refer to as a podcasting "O.G." Not only is the co-host of the wildly successful Nice Guys on...
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267: Remastered | Becoming a CEO in Silicon Valley with Shellye Archambeau
Our continued search through our podcasting vault has led us to the next episode to remaster. Who was selected? None other than Shellye Archambeau. As a master planner and strategist, Shellye knows how to create roadmaps to accomplish just about anything she sets her mind to. This is what led her...
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266: Remastered | Scaling & Selling Businesses to Fortune 500 Companies with Jeff Wald
We're back inside our podcasting vault in search of the next episode to remaster. This time we've selected Jeff Wald, a serial entrepreneur, investor, and bestselling author. Jeff previously left our podcast listeners on the edge of their seats as he took us on his journey of starting, building,...
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265: Remastered | Creating Magical Client Experiences Through Event Design & Planning with Jennifer Wang
What's next as we continue searching through our podcasting vault? None other than Jennifer Wang. Her original interview took place during the pandemic and resulted in an outpouring of love not only from our listeners but also from many of Jennifer's clients who saw the episode promoted across...
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264: Remastered | Lowering Overhead and Increasing Revenue with Forrest Tuff
Our next search through our podcasting vault leads us to this classic episode that generated quite the buzz when it originally aired. In fact, it stayed in our top ten most downloaded episodes for nearly two years! Who does it feature? None other than filmpreneur, Forrest Tuff. A former…
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263: Remastered | Testing Pricing Strategies for Maximum Profit with Diana Wu David
The search through our podcasting vault for "oldies but goodies" continues! Our next episode selected for remastering features future of work strategist, Diana Wu David. As a serial entrepreneur who's also a former Financial Times executive with a background in economics, she's well-versed in...
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262: Remastered | Driving Innovation Using Organization Design
We're continuing to search our vault for older episodes that previously went viral. We are putting them through the rigor of our new show's format. On this remastered episode you get to meet Ron Carucci, serial bestselling author, managing partner at Navalent, and prolific contributor to the...
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261: Remastered | Delivering Difficult News with Liz Kislik
Welcome to Season 21 of the Business Infrastructure podcast! This season we've searched our vault for some "oldies but goodies" episodes that we think deserve to be put through the rigor of our new show format. That's why we're referring to the theme as Remastered." The first remastered episode...
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260: Small Business Advisors | Season 20 Recap with Alicia Butler Pierre
We're celebrating the completion of another successful season of the Business Infrastructure podcast! Season 20 focused on Small Business Advisors and this guest lineup found us in four different countries and included three military veterans. What's also interesting is that in nearly every…
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259: Small Business Advisors | Ed Moore Shares How to Scale with Telecommunications Services
Ed Moore has built an impressive career in telecommunications. He credits his discipline and drive to his military background. It serves him well in understanding how to pair technical expertise with communication, leadership, and teamwork. In this backstage version of our interview, Ed shares…
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258: Small Business Advisors | Ebony Green Gives Advice for Delegating and Scaling to a Six-Figure Business
Are you feeling overwhelmed and frustrated trying to micromanage every aspect of your small business, constantly checking and double-checking your team's work? If so, then you are not alone! Instead of experiencing the business growth and scalability you desire, you may be stuck in a cycle of...
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257: Small Business Advisors | Jeremy Bormann Shares How to Streamline Legal Research with Explainable AI
Artificial Intelligence (AI) is all the rage now and even small businesses need to embrace it to remain competitive and to grow in today's digital age. AI can help increase productivity, streamline processes, and facilitate more accurate data-based decisions. Welcome Jeremy Bormann - a young...
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256: Small Business Advisors | Byron Wolfe Gives Insights on Crypto, NFT & Metaverse Accounting Strategies
Our next small business advisor this season is Byron Wolfe, the Founder of CFO-AF. He has a unique skill set that spans accounting, finance, and operations. He's passionate about helping small businesses identify their financial goals and providing them with a roadmap for achieving them. As a CPA...
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255: Small Business Advisors | Gayatri Chadwa Explains How to Create a Culture of Diversity and Inclusion in Small Businesses
In a world where fitting in is everything one woman is fighting to create safe spaces for everyone to just be themselves. But when tragic circumstances hit close to home, she realized that change is not just about being on the sidelines. We're proud to welcome Gayatri Chadwa, the founder of Sva...
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254: Small Business Advisors | Alex Sanfilippo Explains How to Be a Guest on Podcasts
We're on a roll here on Season 20 of the Business Infrastructure show! Our featured small business advisors have dropped gems..and mics (pun intended). And our guest on this episode is no exception. Meet Alex Sanfilippo, founder and lead educator at PodPros. PodPros is a multi-media parent…
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253: Small Business Advisors | Crafting the Perfect Business Story with Michael de Groot
Are you tired of pouring time and money into marketing efforts that just don't connect with your audience? Have you been told to simply "tell a good story" but still aren't seeing the sales boost you were hoping for? It's time to discover the power of strategic storytelling. Our next featured…
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252: Small Business Advisors | Dr. Shanta Harrison Schools Us on Analyzing Census Data to Secure Government Contracts and Certifications
Our next featured small business advisor this season is Dr. Shanta Harrison. She has over 25 years working for and with local, state, and federal government. Her career began as a high school student working as a Page in the Louisiana Senate and progressed into various leadership roles throughout...
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251: Small Business Advisors | Todd Anduze Shares Tips for Effective Team Building
Todd Anduze is a man of many talents. With an impressive professional background that includes military service, accounting, mining, and psychology, he's seen the entire spectrum when it comes to teams – the good, the bad, and everything in between. It was while serving in the U.S. Navy that Todd...
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ABOUT THIS SHOW
Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.
HOSTED BY
Alicia Butler Pierre
CATEGORIES
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