077 - Introducing Kristen: Your Client Success Consultant episode artwork

EPISODE · Sep 28, 2025 · 38 MIN

077 - Introducing Kristen: Your Client Success Consultant

from Prosper and Profit · host Laura O'Hagan

In this episode, I’m introducing you to someone very special: my colleague (and now team member) Kristen. If you’ve been listening to the podcast for a while, you probably know my voice, my style, and the way I work with salon owners to create more profit and financial freedom. But what you might not know is that when you work with me, you’re also getting support from Kristen and I want you to know her just as well. Kristen brings over 25 years of experience in bookkeeping, finance and small business consulting. Numbers are her jam, but what makes her so unique is how she translates those numbers into plain language and practical steps that actually make sense. Inside this conversation, we talk about: • Kristen’s background and how her early days in her dad’s trade business shaped her understanding of small business. • Why her mix of bookkeeping expertise and people skills makes her such a valuable part of the support we offer clients. • How our paths first crossed years ago, and what brought her into the team today. • The behind-the-scenes support Kristen gives our clients to keep them accountable, confident and in control of their money. If you’ve ever wondered what it’s like working with us or if you’ve thought, “Would I get the support I really need?” this episode will give you a peek behind the curtain. You’ll not only hear Kristen’s story, but also get a feel for how we work together to make sure our clients are never left figuring it out on their own. So grab your coffee, tune in and let’s pull back the curtain on what goes on behind the Prosper and Profit team. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I’m introducing you to someone very special: my colleague (and now team member) Kristen. If you’ve been listening to the podcast for a while, you probably know my voice, my style, and the way I work with salon owners to create more profit and financial freedom. But what you might not know is that when you work with me, you’re also getting support from Kristen and I want you to know her just as well. Kristen brings over 25 years of experience in bookkeeping, finance and small business consulting. Numbers are her jam, but what makes her so unique is how she translates those numbers into plain language and practical steps that actually make sense. Inside this conversation, we talk about: • Kristen’s background and how her early days in her dad’s trade business shaped her understanding of small business. • Why her mix of bookkeeping expertise and people skills makes her such a valuable part of the support we offer clients. • How our paths first crossed years ago, and what brought her into the team today. • The behind-the-scenes support Kristen gives our clients to keep them accountable, confident and in control of their money. If you’ve ever wondered what it’s like working with us or if you’ve thought, “Would I get the support I really need?” this episode will give you a peek behind the curtain. You’ll not only hear Kristen’s story, but also get a feel for how we work together to make sure our clients are never left figuring it out on their own. So grab your coffee, tune in and let’s pull back the curtain on what goes on behind the Prosper and Profit team. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

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This episode was published on September 28, 2025.

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In this episode, I’m introducing you to someone very special: my colleague (and now team member) Kristen. If you’ve been listening to the podcast for a while, you probably know my voice, my style, and the way I work with salon owners to create more...

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