Prosper and Profit

There is a version of your salon you can clearly see. It's profitable. Structured. Calm. Financially healthy. You know what it looks like. You know what it would feel like. So why does it still feel just out of reach? In many cases, the problem isn't a lack of effort. It isn't even a lack of strategy. It's the gap between the business owner you are today and the business owner your salon needs you to become. In this episode of the podcast, we'll talk about: • What the identity gap is and how it keeps salon owners stuck • Why knowing what to do is not the same as doing it • How pricing hesitation, weak boundaries and team issues can be identity problems • Why your business will only grow to the level you are consistently operating at • The questions to ask yourself that will help you close the gap and move forward If your salon isn't matching the vision you have for it, this episode will help you understand why. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan.com

In this episode I'm joined with Danielle the owner of DMR Hair Residence in Mackay, QLD. She opened in September 2020 right in the middle of a pandemic. Six years later, she was fully booked, covering her bills, paying herself a wage. And still feeling like something wasn't right. Not a crisis. Just that quiet sense that the reward wasn't matching the effort. That everything was running on guesswork. That a big bill could show up at any moment and she'd be scrambling to cover it. When a planned move to the Sunshine Coast was on the horizon, she knew it was time to get her ducks in a row. In this episode, we'll talk about: Why being fully booked and paying yourself still isn't enough The difference between paying yourself a wage and paying yourself a profit What it looks like to run a business on guesswork and what changes when you don't How Danielle used the program to prepare for a major life transition with clarity Sometimes things aren't falling apart. They're just not as rewarding as they should be. That's exactly where Danielle was. And this episode is her story. If you're covering everything but still feel like there should be more, this one is for you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

The shifts happening in salons right now aren't dramatic. They're quiet. What that means is they can be easy to miss. By the time a revenue drop shows up in your bank account, the clues were already there weeks, sometimes months earlier. Most owners just didn't know what to look for. In this episode, we'll talk about: • The early KPI shifts already showing up across salons right now • Why rebooking rate is one of the first signals and what it's telling you • How average client spend can drop while your books still look full • Why being busy can actually hide a growing revenue problem If you don't know what to look for in your numbers right now, this episode will show you exactly where to look. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode we'll talk about what's actually happening in salons right now, what the numbers are starting to show and why pulling back or going into "watch and wait" mode is not a strategy. Things are shifting. Some salon owners are noticing that clients are hesitating. Rebooking is slower. Gaps between visits are stretching out. And a lot are doing the one thing that will make it worse, waiting to see what happens. In this episode, we'll talk about: • What's already showing up in salon KPIs right now • Why uncertain times are when your numbers matter most • The real cost of waiting, avoiding and hoping it passes • Why the salons that protect profit now are the ones that will navigate this Uncertain times don't hurt every business equally. The ones who are close to their numbers, protecting profit and making intentional decisions have options. The ones who are circling in a holding pattern, waiting for it to settle, they're already falling behind. If you're feeling like your stuck waiting, this episode is the one you need to hear right now. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I break down a common misconception: that the answer to cashflow pressure is simply more clients. It makes sense on the surface, more bookings, more appointments means more revenue. But looking at the numbers closely shows a very different story. When your salon isn’t set up to be profitable, scaling revenue just magnifies the issues. More clients mean higher costs, more product usage, staff pressure and often, more stress for the owner. In this episode, we'll talk about: • Why chasing more clients can backfire • How underlying business structure impacts profitability • The hidden costs of acquiring clients • Why fixing the foundation is the real solution If you’ve been working harder but not seeing more profit, this episode will help you rethink how to make your salon financially healthy. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I'm joined by Elsie Basterfield, a client who worked with us as she shares what it actually looked like behind the scenes. Elsie opened Blonde Baby in Tasmania in June 2024 knowing she wanted to do things differently this time and shares her journey to financial clarity. In this episode, we'll talk about: • Why previous coaching left Elsie stuck • The one area holding everything back • How she went from no clarity to leading a team of four • What changed when the numbers made sense Sometimes it's not about working harder or spending more on support. Sometimes you just need someone who speaks the language your business is actually running on. If you've ever felt behind while everything around you seems to be moving forward, Elsie's story is for you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I share a common scenario I see with salon owners: fully booked teams, consistent revenue… but the owner still feeling a lot of financial pressure. Even when things look busy and profitable, many salon owners aren’t being financially rewarded for their work. And often, they don’t even realize how serious the issue is because peers and friends normalise the same experience. Just because it’s common doesn’t mean it’s normal. In this episode, we'll talk about: • Why busy salons still struggle with cash flow • How comparing yourself to peers can hide real issues • Why revenue doesn’t always equal profit • Why now is the time to prioritize financial clarity If you’re working hard, fully booked but still feel like you’re chasing your tail, this episode will help you see what’s really happening in your numbers. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I share an analogy I often use with clients: slicing the cake vs growing the cake. Think of your salon revenue like a cake. Some salons are working with a cupcake. Some have an 8-inch cake. Some have a 14-inch cake. The question is: how is that cake being sliced? Many salon owners are working incredibly hard to bake the cake… but by the time everyone else has taken their slice, there’s nothing left for the owner. Profit First helps bring structure to that. It helps make sure the cake is sliced in a way that covers the essentials of a healthy business profit, owner’s pay, tax and operating expenses. But sometimes the issue isn’t just the slices. Sometimes the cake itself needs to grow. In this episode, we'll talk about: • What it means to “slice the cake” properly in a salon • Why expenses often take the whole cake • When it’s a structure problem vs a revenue problem • Why growing the cake doesn’t always mean more staff or work Sometimes the work is about slicing the cake differently. Sometimes the work is about baking a bigger cake. And often… it’s a combination of both. If you’ve been working hard but still feel like there’s nothing left over for you, this episode will help you see your numbers through a new lens. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I’m joined by Harman Johnston the founder of Blu Bookkeepers and host of the Money First CEO podcast. Harman is a BAS Agent, a Certified Profit First Professional and someone deeply passionate about helping business owners understand their numbers and build sustainable cash flow. Together, we dive into a topic that quietly creates financial stress for many business owners: blurred money boundaries. Mixing business and personal spending. Using Afterpay and buy-now-pay-later services inside the business. Losing clarity on what the numbers are actually telling you. In this episode, we'll talk about: • Why mixing personal and business spending creates problems • How buy-now-pay-later distorts cash flow • Why profit can look healthy but cash still feels tight • Why clean financial visibility matters If you’ve ever felt like your numbers should be working but the cash still feels stressful, this episode is for you. Connect with Harman: "If you’re using Xero but aren’t completely confident your file is set up correctly, Harman and the Blu Bookkeepers team offer a Xero Health Check. Book here -> https://blubookkeepers.thrivecart.com/xero-health-check/ Website: https://blubookkeepers.com.au/ Instagram: https://www.instagram.com/blubookkeepers/ LinkedIn: https://www.linkedin.com/in/harmanjohnston/ Facebook :https://www.facebook.com/Blubookkeepersau/ Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I walk through exactly what I would look at if I was to come into your salon for 30 days to improve the profit and performance of your salon. In this episode I'll cover; • Why we need to understand where the money is in a salon is going. • How to determine if a salon is really profiting. • What the owner is (or isn’t) being paid for • Whether the structure supports growth. If you’re working hard but still feeling pressure, this will help you refocus on what actually matters. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This episode is a Mindset Minute which means a short episode on making an important mindset shift. We focus a lot on strategy here with numbers, decisions and action. However, something I learnt early on in business is that mindset and strategy move together. You need both tracks for the train to move. In this episode, I share a simple reminder: “The best time to plant a tree was 20 years ago. The next best time is now.” It’s easy to think: • I should have done this sooner. • I can’t believe I missed this. • I should be further ahead. But that spiral keeps you stuck and often doesn't improve your business. Regret doesn’t move the business forward. You can plant the tree now. If you’ve been stuck in “I should have…”This episode is for you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, we’re talking about why “boring” is actually the goal and how stability, structure and predictability create more freedom than chaos. We’ll talk about: • Why rollercoaster businesses exhaust you • How structure reduces stress • Why boring business = better life From the outside, a salon can look like it’s thriving. But if it feels chaotic, unpredictable and mentally exhausting behind the scenes that’s not success. The goal isn’t constant adrenaline. It’s stability, simplicity and systems. Because when your business is steady your life gets to expand. Tune in now if you’re ready to build a business that supports your life not consumes it. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

The industry is evolving. The economy is shifting. And being great at what you do is no longer enough on its own. In this episode we're going to dive into how to thrive in this envirobnment and what I would be focusing on to protect profit in my salon. We'll cover: • Why what got you here won’t take you to the next level • The unsexy habits that protect and grow profit • What I’d focus on right now to strengthen a salon business The common thread for salon owners who are thriving is that profit isn’t built in big, exciting moments. It’s built in disciplined, consistent ones. Tune in now if you’re ready to step up, strip away the noise, and focus on what actually moves the needle. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This episode answer one common question in 15 minutes or less. Short, sharp, and focused on one thing that can genuinely shift how you think or what you do next. I often hear clients say something along the lines of: “Setting aside 1% or 3% or even 5% profit feels so small. Is it even worth it?” And I completely get that. Because when I first implemented Profit First years ago, I felt exactly the same way. So if you’ve ever felt that way, you’re not wrong for thinking it. But even though the number felt small, something important had already started to shift. This episode unpacks why those “small” percentages matter more than you think. Why setting aside profit, even when it feels insignificant, is the foundation for bigger change. And why this isn’t really about the dollar amount at the start, but about building a system that puts you back in control. Press play for a short, honest conversation that might completely change how you think about profit. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

If you’ve been wondering where the podcast’s been, this episode starts with a little behind-the-scenes catch-up. Between school holidays, kids at home, and a very full January in the business, the podcast return needed a bit more space than I originally planned. But we’re back. ✨ Kids are back at school, routines have returned, and I’ve got my proper “on the business” days back. And honestly, that feels very good. From beach days, creek swims and local staycations, to a week away on the NSW north coast. That trip was paid for from my profit account, which I’ll be unpacking more in a future episode. What January looked like for us. We welcomed five new clients across hair, beauty, skin and aesthetics, which has been an incredibly strong start to the year and a real reminder of what’s possible when foundations are solid. Which leads perfectly into today’s conversation. As we head into 2026, one thing is clear. This is not a year for sitting on your hands and hoping things improve. We'll talk about: • Why 2026 will be a competitive year for salon owners • The patterns I’m seeing across both established and newer businesses • Why profitability is no longer optional if you want longevity • The mindset shifts required in today’s economic climate • And the six questions salon owners need to ask themselves to stay sustainable, confident and in control This isn’t about fear. It’s about awareness, intention, and making sure your salon is built for the environment we’re actually operating in now. If you want 2026 to feel different, press play and start with these questions. And if you find yourself listening and thinking, “This is exactly what I need to look at this year,” this episode is for you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

As this episode drops, I know you’re coming through some absolutely massive weeks in the salon. Whether you’re squeezing in a few more days of work or you’ve already clocked off. I wanted to jump in and say Merry Christmas and Happy New Year. ❤️ I hope you get space to rest, recharge, reconnect and just be once the time comes and the chaos settles. This is our final episode for the year, and the podcast will be taking a little Christmas break too. Thank you for listening. Thank you for learning. Thank you for believing your salon deserves more. I'll see you in the new year. Rest up, enjoy the break, and have a beautiful Christmas. 🎄✨ Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I am so excited to share this with you because today I’m joined by someone many of you already know and love, the incredible Jools. Jools is a colour specialist, educator for Goldwell Global, long-time salon owner and all-round big personality in the hair industry. She’s travelled the world teaching, she’s juggled more creative projects than most of us could imagine, and yes… she’s also the actual mascot for the Brisbane Broncos. But today’s conversation isn’t about the glossy highlight reel. It’s about the real stuff. The stuff you only talk about once you feel safe enough to say, “I need help.” We'll talk about: • What life in the salon truly looked like before we started working together the, overwhelm, the chasing-your-tail, the feeling of loving the work but dreading the business side. • Why she reached out (“I think my first message literally said: I need help.”) • How years of carrying things alone, including the shame of a painful past business experience, shaped the way she approached her salon • The mindset shifts that changed everything including stepping out of chaos, creating structure, and redefining what “success” needed to look like for her next season of life Jools story is one so many of you will resonate with, especially if you’re amazing at what you do… but secretly avoiding the business decisions that feel too heavy, too confusing, or too overwhelming to face on your own. Her honesty is brave, refreshing, and exactly why I love these Client Files episodes they remind us that behind every thriving salon owner is a human who’s had to do the inner work and the business work. This conversation is warm, real, funny and such a powerful reminder that you can rewrite your story at any stage of your career. Enjoy this one it’s special. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In today’s episode, we’re diving into something every salon owner has felt at some point money stress, shame and that sinking feeling of “Why isn’t this working?” We're in full December energy: busy salons, strong cashflow and the beginnings of that end-of-year reflection. Whether you listen now or during your Christmas break, this conversation will land exactly when it needs to. Inside the episode, we talk about: • Why money stress is normal and fixable • What to do if 2025 didn’t go as planned • The difference between structural business issues and personal ones • The patterns I’ve seen from 45+ salon and clinic owners this year from rising costs to seasonal lulls Here’s the reminder every salon owner needs: If you want a different result in 2026, you can’t repeat the same habits and structures from this year. And none of this means you are the problem. You were trained as a technician, not a business owner so of course there are skills no one ever taught you. This episode will help you reflect without blame, reset your thinking and head into 2026 with clarity and confidence. Tune in for a grounded, honest, and empowering wrap-up to your year. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I’m sharing a peek into my time at Profit Con, the annual conference for Profit First Professionals, and the in-person planning day Kristen and I added on to evolve and elevate the way we support our clients. We'll talk about: • Why stepping out of your environment gives you the clarity you didn’t know you were missing • The power of investing in planning time (even when it’s not “billable hours”) • What really happens when you make room to work on the business, not just in it • Little personal moments from the trip including a very unexpected hotel upgrade and the reminder that energy really does matter This episode is a mix of business insights, personal reflections and a reminder I think every business owner needs to hear: Clarity doesn’t come from pushing harder it comes from space. Space to zoom out, question things, reset… and come back sharper. If you’ve been feeling like you’re just getting through the week-to-week, this one is going to land in the best way. Tune in now for a chat that feels equal parts honest, expansive and energising. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I’m so excited to be sharing another Client Files with you today. These are some of my absolute favourites. Because while I can talk about strategy and systems all day long, nothing highlights how powerful this work really is then hearing from women just like you, salon owners who have walked the path, faced the stress and decided to take back control. I’m joined by the incredible Rachel, a salon owner in Victoria who has been in business for 13 years and runs a salon with a small team. Rachel opens up about what life and business looked like before we started working together, the stress of juggling bills, that sinking feeling of robbing Peter to pay Paul, and the frustration of wondering why things still felt tight after so many years in business. We talk about: • The turning point that made her reach out for help • How she realised the business model (not her effort) needed a reset • The game-changing moment of raising her prices • What life and business look like now that she has a clear plan for her profit and pay This conversation shows that often it’s not that you’re doing anything wrong… It’s that the environment has changed and your business needs to evolve with it. Tune in for an honest, uplifting chat about getting unstuck, regaining confidence, and building a business that supports you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This episode feels a little different, a bit more personal but I think you’re really going to see the parallel here. This story starts with my skin (yes, really!) but it’s actually about something much deeper: how we hold ourselves back from change. On this episode we talk through; • The identity and mindset we attach to our “problems” • What it really takes to reach that turning point for change • How to move from acceptance to action in your business It’s honest, a little vulnerable and full of parallels I think you’ll really resonate with. Tune in now, this one’s for anyone who knows it’s time to stop settling for “that’s just how it is.” Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This episode is a rapid-fire where we're tackling a question that comes up over and over (and one I just spoke about with a client): “Should I spend money to reduce my tax bill?” It’s one of those myths that sounds good; Spend now, save on tax later but the truth is, a tax deduction doesn’t make your expenses free. We’ll talk about: • Why “it’s tax deductible” doesn’t mean “it’s free money” • The mindset that makes business spending feel easier than personal spending • What a “write-off” actually means (and why that Schitt’s Creek moment is so relatable) • Why paying tax isn’t always the enemy, it means your business is profitable If you’ve ever caught yourself justifying a purchase because “it’s tax deductible,” let’s unpack what really happens when you spend to save tax. The goal is for you to make decisions that serve your business long-term, not just your end-of-year emotions. Tune in now for a bite-sized dose of clarity and common sense Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode I wanted to talk about something that comes up in conversations and with peers, my own coach in the past and with our clients: structure. More specifically the myth that structure is stressful. Because here’s the truth: when I first started my business, I avoided structure too. I thought structure would take away my freedom. But over time, I realised it’s the lack of structure that creates the most stress. We'll talk through: • Why so many salon and clinic owners resist structure (and what’s really behind it) • How “winging it” keeps you in a constant cycle of stress and scrambling • The lightness that comes from knowing things are handled • Why structure doesn’t box you in If you’ve ever found yourself saying things like “I just don’t have time for systems right now” you'll want to listen in. True freedom in business doesn’t come from chaos it comes from clarity, consistency, and structure that supports you (not controls you). Tune in now for a mindset shift that will make your salon or clinic feel lighter, calmer and far more in control. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, we're going from beginner level profit first to intermediate. I'm talking through the common adaptations and advancements we make to profit first when working with salons and clinics. We'll talk about: • Why implementing Profit First is just the starting point, not the end game. • The difference between cashflow management and actually improving profitability. • How we use sub–opex accounts to create clarity and control as businesses scale. • When it’s time to move from “level one” Profit First to the next stage of financial maturity. If you’ve ever felt like you’re doing all the “right” Profit First steps but your business still feels tight or messy behind the scenes, this episode is for you. Tune in now and let’s take your Profit First system to the next level. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This episode is one of the most powerful shifts I’ve ever made in business (and something I talk about with my salon and clinic owner clients all the time): your business is not you. We'll talk about: • How this mindset shift transforms your decisions, cash flow, profit and pay. • The difference between what you need and what the business needs. • Why thinking like a CEO (not just the do-it-all owner) brings more clarity and freedom. From paying yourself properly to separating expenses this separation sets the stage for a business that can thrive without being 100% reliant on you. Because here’s the truth: you are not your business. And once you treat it as the independent entity it is, you’ll run it better with less chaos and far more freedom. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This is one of the most important conversations of the year. The end-of-year rush is coming. Your books are filling, you’re gearing up for long days and your focus is on maximising revenue and fuller bank accounts. But while everyone’s eyes are on November and December, the smart salon owners are already planning for what happens after the rush. Because here’s the truth: the quiet period in January and February isn’t a surprise it’s predictable. And yet, every year, too many salon owners go into those months unprepared, stressed and scrambling to pay themselves or cover bills. This episode is your reminder to plan now so you’re not starting the new year behind. We’ll talk about: • Why October is the most important month for financial planning. • The predictable “busy then broke” pattern and how to break it. • What to plan for, from annual leave to tax bills so you can actually enjoy your Christmas break. • The difference between starting January in panic mode vs. starting strong and in control. This isn’t about doom and gloom, it’s about strategy. With a few smart moves now, you can make sure the holiday season sets you up for success instead of setting you back. Tune in now to get ahead of the game, your January self will thank you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Here’s the situation: you decide to implement Profit First, you’re excited about finally getting clarity with your money and then your bookkeeper turns around and says, “It’s too complicated. Too many accounts. Too much work.” Over the past year, I’ve had a number of clients tell me this story. It can be so frustrating because here you are trying to take control of your cash flow and suddenly the professional you’re paying to support you is pushing back. In this episode, we’ll talk about: • Why bookkeepers dislike Profit First (hint: they’re not trained in it and all they see is “more work”). • The truth about how much extra effort Profit First actually creates (spoiler: it’s literally a few clicks a week). • Why bookkeepers see money differently to business owners and why their perspective isn’t always what you need. • How separating money into multiple accounts reduces complexity for you as the salon owner (even if your bookkeeper thinks it adds complexity for them). • The key difference between Profit First as a cash management system and traditional bookkeeping as an accounting system and why both matter. At the end of the day, Profit First is designed to make your money work for you, not for your bookkeeper. If you’ve ever felt stuck between wanting to do things differently and feeling like you’re being “a pain” to your bookkeeper, this episode is going to be a huge relief. Hit play and let’s break this down honestly, so you can move forward with confidence (and maybe even help your bookkeeper understand why this system matters so much for your business). Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I’m introducing you to someone very special: my colleague (and now team member) Kristen. If you’ve been listening to the podcast for a while, you probably know my voice, my style, and the way I work with salon owners to create more profit and financial freedom. But what you might not know is that when you work with me, you’re also getting support from Kristen and I want you to know her just as well. Kristen brings over 25 years of experience in bookkeeping, finance and small business consulting. Numbers are her jam, but what makes her so unique is how she translates those numbers into plain language and practical steps that actually make sense. Inside this conversation, we talk about: • Kristen’s background and how her early days in her dad’s trade business shaped her understanding of small business. • Why her mix of bookkeeping expertise and people skills makes her such a valuable part of the support we offer clients. • How our paths first crossed years ago, and what brought her into the team today. • The behind-the-scenes support Kristen gives our clients to keep them accountable, confident and in control of their money. If you’ve ever wondered what it’s like working with us or if you’ve thought, “Would I get the support I really need?” this episode will give you a peek behind the curtain. You’ll not only hear Kristen’s story, but also get a feel for how we work together to make sure our clients are never left figuring it out on their own. So grab your coffee, tune in and let’s pull back the curtain on what goes on behind the Prosper and Profit team. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

I can hardly believe it’s been a full year since I introduced Prosper and Profit 2.0. At the time, I recorded an episode explaining what the new structure of the program would look like, why I was making changes, and how I thought it would benefit salon and clinic owners. But back then, it was all still theory, an outline of how I planned things to work. Fast forward 12 months, and we’ve now taken dozens of clients through this new way of working. It’s no longer just a plan, it’s a proven system. And the results for both clients and myself have been incredible. In this episode, I'll share: • Why I moved away from the “every two weeks, fixed coaching calls” model. • How creating assignments and processes for key areas (like service menus, expenses, commissions, and more) has completely changed the way clients make progress. • The difference between the 4-month version (ideal for solo operators or salons with very simple setups) and the 6-month version (perfect for owners with bigger teams and more complexity). • How milestone sessions, unlimited Basecamp support, and ad-hoc calls give clients the flexibility they need to move at the natural pace of their business. • Why this system not only supports clients better but has also allowed me to bring in more team support and increase the impact we can make. If you listened to the original Prosper and Profit 2.0 episode, this one is a full-circle update because now I’m not talking about how it’s supposed to work. I’m talking about how it actually works in practice, the shifts it’s created, and why I truly believe this structure is setting salon and clinic owners up for lasting success. Whether you’re a client already or you’re curious about how working together might look, this episode gives you the clearest picture yet of what Prosper and Profit 2.0 really means. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Discounts can feel like a quick fix. You get that “sugar hit” of cash flow when you need it and on the surface it feels like it’s working. But behind the scenes? Discounting can silently drain your profitability and keep you stuck on a hamster wheel of short-term wins instead of long-term growth. I’ll walk you through: • Why discounts feel good in the moment (but don’t serve you long-term) • How to think differently about filling your books without slashing your prices • A personal example that highlights just how damaging discounts can be for your bottom line This is a big mindset shift and one that could make a huge difference to the money you actually get to keep from your salon. Hit play now for a dose of real talk about your numbers, your pricing, and why protecting your profit matters more than quick cash flow hits. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Welcome to latest Client File episode where we chat with a client and give you an insight into where they started, the challenges they faced, the shifts we made together and most importantly the results they’re now living every day. In this episode I chat with Darren we discussed: • The frustration of scrambling for quarterly BAS payments compared with paying them in full, every time. • What Darren's work-life looks like now and how he didn't really believe this would happen • The analogy of being given a fish versus learning to fish and how this work has set Darren up for success for the remainder of his career as a salon owner • And more! Tune in for a real insight on what happens when we work together. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

You did not start your salon to scrape by and I’m here for a world where you are rewarded for the amazing work you do. In this episode, I’m sharing a little behind-the-scenes update from my week and pulling you into a conversation about a phrase that’s been on my mind, something small but powerful that ties back to how we run our businesses. We'll talk about: • A recap of my weekend at Beauty Expo in Sydney • Why being around people who “get it” is so motivating (and why you need this as a business owner). • What it was like on the Business Couch and meeting so many salon and clinic owners face-to-face. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Not every salon owner comes to me in crisis mode. I also work with clients who are are doing really well. You might feel the same; you’re paying yourself, bills are covered and you’re no longer scrambling for clients. And... you’re ready for more. In this episode, we’re talking about what it looks like to take your salon from good to great. How to protect the incredible business you’ve built, make confident growth decisions and step into your role as CEO (not just technician). You’ll learn: • How to shift your mindset from day-to-day operator to strategic business owner • The numbers and systems that keep your growth sustainable • Why a strong foundation is essential before scaling Whether you’re fixing problems or chasing your next level, the path is about clarity, confidence and a solid plan. Let’s make sure your business is ready to hold more. More profit, clients and freedom. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

It’s been a while since I’ve given you a little behind-the-scenes update, so before we dive in, a little bit of what's been happening and what's coming up. Okay… onto today’s topic. We’re talking about something I see in so many salons and clinics I work with: Top-selling services that aren’t actually making a profit. It’s one of those sneaky business traps, your books look busy, your revenue is up, but your bank account… not so much. In this episode, I’m sharing: • The signs a service might be costing you more than it makes • Why high demand doesn’t always mean high profit • How to calculate the true cost of delivering a service (beyond just products + wages) • What makes a service genuinely profitable and how to strengthen those in your menu If you’ve ever thought, “We’re so busy… but where’s the money?”, this one’s for you. Let’s make sure all your hard work (and your team’s) is actually paying YOU at the end of the month. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

You’ve probably heard it before: “If you want to grow your salon, just hire more team members.” But what if that advice is actually making things harder? In this episode, I’m diving into a conversation I’ve been having with a lot of salon owners lately. We're exposing the truth about hiring too soon. It might feel like you’re doing the right thing by bringing someone on, but if the demand isn’t there, you’re not solving the problem you think you are. We’ll talk about: • Why hiring isn’t always the answer to growth • The real reasons salon owners hire too early (and how it backfires) • The difference between demand-led hiring vs. fear-based hiring • How to avoid the trap of thinking more team = more profit If you’ve ever felt stressed about team wages, bookings, or wondering if you made the right hiring call then this one’s for you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Ever catch yourself trying to look like a successful salon owner instead of actually feeling like one? In this episode, I’m diving into a quiet pressure a lot of high-achieving salon owners face: the need to prove yourself. Whether it’s to your family, your peers or even strangers on Instagram, this pressure can sneakily shape your decisions. And often in ways that do not serve your profit or peace. We’ll talk about: • The subtle ways “proving yourself” shows up in your business • Why it can feel heavy, expensive and unsustainable • How to focus on building a business that actually supports your life (not just looks good on the ‘gram) This one’s a mindset conversation but it has a real impact on your numbers, your time, your money and your energy. Let’s talk about building a salon that works for you, not one that just looks the part. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

If you’ve ever thought, “I love my salon, but some days it’s just… a lot” then you need to listen to this episode. We’re unpacking the myth that loving your job means it should always feel easy. Spoiler: it doesn’t. Especially when you’re the owner. In this mindset minute, I'll share: • Why hard days don’t mean you’re doing it wrong • What real love for your business looks like • A few reminders to help you hold both the passion and the pressure You’re not getting it wrong. You’re just running a real business. Hit play for a little perspective shift (and a deep breath). Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

If you’ve ever felt like you’re winging it when it comes to the money side of your salon… you’re not alone. In this Client File episode, I sit down with Rose—a mum of three, salon owner, and bridal makeup artist with 25 years in the industry and 10 years in business. Before we started working together, she was feeling what so many salon owners feel: like she was working really hard and seemlingly making progress with the growth of the business but in the dark about where her money was actually going. This is proof that you can build a business that pays you, supports your family and doesn’t burn you into the ground. Connect with Rose and follow her journey @empressmakeupskinbeauty Hit play for a behind-the-scenes look at what real financial transformation actually looks like inside a salon. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Feeling the mid-year lull? You'll want to listen to this. As always at this time of year, there has been a them with some of my clients saying: “It’s been so quiet!” So I hit record to talk through what’s really happening, what not to do and how to keep your cool (and your profit) when the columns are looking sparse. In this straight-to-the-point chat I'll cover • That first “holy-F-balls” moment: why panic marketing and random discounts usually make things worse. • Seasonality vs. a real problem: a 5-minute Xero/timely check to see if it’s just June being June. • Mindset → Money loop: how fearful thoughts drive unprofitable actions (and how to shift your thinking). • Practical next steps: from quick cash-flow tweaks to the longer-game systems that smooth out every slow patch. Think of this as a mini audit and a pep-talk rolled into one. Grab a coffee, breathe and hit play. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Running your salon week to week can be stressful as it is... But throw in a burst pipe, a staff injury, a freak storm, unexpected morning sickness... any one of these can curveball your cashflow for weeks. In this episode, I’m not handing you a shiny new tactic. Instead, I’m putting on the big-sister / risk mitigation hat and asking: Could your business survive a completely random shutdown? We'll talk about, • Cyclone Alfred – the real-life examples from SEQ salons that had to close with only days’ notice in the first half of this year • Why “it won’t happen here” is wishful thinking – fires, leaks, power outages, staff on light duties… stuff can happen anywhere. • The Profit-First buffer – how one client weathered a six-week closure without panic because she’d banked the cash first. • Your mini-prep checklist – 3 quick questions to gauge your ability to weather any storm (literally or metaphorically) in your salon. This episode is an important reminder (maybe a practical wake-up call) to build the financial padding that keeps a bad week from turning into a business breaker. Hit play, take notes, then check your cash buffers. If you realise you’d be sweating after two quiet weeks, let’s talk. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This episode was inspired by a conversation I had today while training my new Client Success Consultant (yes! Exciting things are happening behind the scenes!). While walking her through the common financial patterns we see in salons, I realised I had to bring this to the podcast. We’re talking about the hidden red flags that could be quietly eating into your profit. And your pay. This episode is short, sharp, and to the point. Perfect if you’re ready for a mini financial audit and want to get real about what’s holding your business back from being truly profitable. Let’s dive in. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, we've got a brand new client file where I sit down with a client to share honest, behind-the-scenes stories of what it looks like to work together and the kinds of things that happen when you work on your money. In this episode I am so grateful to have Shanai join. A cosmetics nurse and clinic owner who came to me feeling a lack of clarity, the desire to pay herself more and not knowing how to make her business work for her. We talk about: • The 3 biggest challenges she was facing • What we worked on together to turn things around • The results she’s seeing now in profit, mindset and energy • The advice she’d give to other salon owners in the same spot It’s a transaprent behind the scenes look at the journey we take together when we implement The Profitable Salon System. Whether you’re feeling stuck or just curious about what real transformation can look like, this episode is for you. Tune in for a raw and empowering conversation that proves: you don’t have to do business alone. Connect with Shanai on Instagram: https://www.instagram.com/youraestheticau/ Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Hey, can you believe we’re nearly halfway through the year? In this episode, I’m sharing a process you can take yourself through to check in on your business, look how you're travelling against your goals and how to reset if needed to get on track towards an incredibly profitable and successful second half of the year. We'll talk about: • Why now’s the best time to check in on your goals • The key questions I’m asking clients right now • What your revenue vs. profit is really telling you •Why the next 3 months are crucial • A quick client story: 32% profit growth and how she got there This episode is your friendly nudge to zoom out and ask: Are we heading in the right direction? Whether you’re crushing it or feeling behind, this check-in can help you make intentional, informed decisions for the rest of the year. Grab your coffee or your sneakers and let’s take a moment to reflect, reset, and recalibrate — before the busy season kicks in. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

I know you love a sneak peek behind the curtain of the in's and out's of business, that's what we're doing today! In this episode, I’m giving you an honest look at what the first half of 2025 has looked like where my focus has been gone, what’s worked and where we’re growing next. It’s not a how-to or a Profit First breakdown, this is a personal update on what the business is asking of me as a CEO, and how I’m showing up for it. We’ll talk about: • The focus behind our recent growth • Why visibility and mission-led messaging matter • How our delivery model evolved and why it’s working • What’s next as we head into the second half of the year If you’ve ever pivoted, scaled or just wondered what really happens behind the scenes then this one’s for you. Hit play to catch a real-time snapshot of where I’m at, what I’ve learned, and what’s coming next. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

Ever catch yourself saying, “I’m just not good with money” or “I’ve never been good at business”? You need to know, it's not true! In this episode, I’m diving into one of the most common stories I hear from salon owners and beauty business professionals: the belief that they’re "bad with money." Whether it’s past business mistakes, a lack of financial education or something someone said to you years ago, once formed that belief can stick. But here's the truth: you are not the problem. You were just never given the tools or the system to succeed. We’ll talk about: • Why avoiding your numbers leads to more chaos (not clarity) • How guilt and shame keep you stuck in a cycle of working harder but getting nowhere • The emotional cost of not having a system in place • And most importantly, how shifting from shame to systems can completely transform your business This episode is a reminder that financial confidence isn't something you're born with; it’s something you build. Just like you learned how to colour hair, treat skin or deliver amazing client experiences, you can learn to manage your money and run a profitable business. So if you're tired of the chaos, burnt out from the hustle, or stuck in the loop of “I should know better,” this one's for you. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

This one’s short, sharp and an insight into what was on my mind and important to share. Inspired by a conversation with a client this week, I’m here to give you a reminder that we all need sometimes: • You don’t have to wait for Monday. • You don’t have to wait for the end of the month. • You don’t have to wait for the new financial year. You can decide to reset right now — even if it’s 10:06am on a random Thursday in May. In this episode, I’m talking about: • Why slipping back into old habits is totally normal (especially under stress) • How to spot when you need a reset • The cost of waiting to “start fresh” • And how small decisions — like tracking your numbers or checking in on KPIs can spark a big turnaround Whether the first half of your year has gone off the rails or you’re just feeling a bit chaotic right now, this episode is your permission slip to stop waiting and start resetting. Hit play and listen in for your mindset minute dose of inspiration. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

So often, when salon owners feel like they’re not making enough money, the first thought is: “We need more bookings!” But what if that’s not actually the problem? In this episode, I’m breaking down the 5 key areas you can priortise if you are currently leaking profit. And hint, none of them are about more clients. Here’s what we dive into: • The 3 areas to check before looking to more bookings • Why 50% staff utilisation isn’t sustainable • What to do during the 60–90 day lag while your marketing ramps up • How to spot whether you’re overstaffed, underproductive… or just inefficiently scheduled If you’re wondering how to get started increasing profit in your salon, this episode is your roadmap. Listen in now. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In the first four months of the year, I’ve completed 12 in-depth financial reviews for clients. This has ranged from solo operators to multi-staffed teams, with turnover between $180K and $600K per annum. In this episode, I’m sharing the 12 lessons and patterns I've seen by reviewing 12 businesses in depth so far this year. If you’re curious about where things may be going astray in your business and how to adjust, you're going to want to listen to this. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

In this episode, I want to dive into something that's been on my mind (and coming up in conversations with clients): the hidden cost of doing nothing in your salon business. Now, when I say "doing nothing," I don’t mean you're being lazy — you’re working hard! But there’s a big difference between being busy and actually making the changes you know deep down you need to make. We’ll talk about: • Why our brains naturally resist change, even when we know it’s needed • How opportunity cost quietly drains your business when you stay stuck • The real price you're paying — in profit, in time, and in missed opportunities • Why waiting for the "right time" or "perfect plan" is often just a sneaky form of self-sabotage If you’ve been feeling like you’re spinning your wheels or stuck in decision paralysis, this episode will help you see what it’s truly costing you — and why small, intentional action can change everything. Let’s chat about it. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan

If you're feeling stuck in your salon or clinic—like you're constantly grinding, but your bank account doesn’t reflect the effort you’re putting in—this episode is for you. I’ve worked with salon and clinic owners for years, and what I see over and over again is this heartbreaking pattern: amazing, passionate business owners pouring everything into their businesses but not seeing the financial reward they hoped for. It’s like Groundhog Day—another day, another dollar—and it just. doesn’t. change. Let’s get real: you didn’t start your business to just get by. You had a vision. You wanted more freedom, more income, and to do things differently from how you saw it done before. But somewhere along the way, the dream got hijacked by constant hustle with little to show for it financially. In this episode, I’m diving into five common things that are likely keeping you broke (and stuck)... and more importantly, how to fix them. Plus, I share a powerful story from a client who’s been walking through this exact transformation—and why the first three months of making changes are often the hardest but the most important. In this episode, what we cover: • Why high revenue doesn’t always mean high profit (and what actually does) • The trap of constantly second-guessing yourself and switching strategies too soon • What happens when you confuse busyness with strategy • The real cost of not knowing your service costs • Why going it alone is making the journey 10x harder than it needs to be Plus: I share the “bushwalk” analogy that perfectly sums up what’s keeping so many salon owners stuck in the same place, even though they’re working SO hard. QUICK TIP: If you're chasing more revenue but your profit isn’t growing, something deeper is going on—and we need to fix the structure, not just sell harder. Looking for help to transform your business into the thriving, profitable business you know it could be? Book a Discovery Call with Laura here www.laurajohagan.com/book-call Ready to Prosper and Profit? Let's dive in. Loving the podcast? If this podcast is providing value to you, please leave a 5-star review. Connect with Laura Website: www.laurajohagan.com Email: [email protected] Instagram: www.instagram.com/laurajohagan