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#082 Como a Espaçolaser transformou seu atendimento ao cliente | Mirian Santos (Espaçolaser)

EPISODE · Dec 14, 2023 · 27 MIN

#082 Como a Espaçolaser transformou seu atendimento ao cliente | Mirian Santos (Espaçolaser)

from Think Tech · host Positivo S+

A Espaçolaser melhorou o atendimento ao cliente. Antes, era terceirizado, mas agora é feito por funcionários da empresa. Além disso, a empresa passou a fazer pesquisas com os clientes para saber o que eles acham do atendimento — o que impactou positivamente o NPS.Participantes:Mirian Santos, Gerente de Customer Success, Espaçolaser.Apresentação:Cassio Politi, Apresentador, Tracto.

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#082 Como a Espaçolaser transformou seu atendimento ao cliente | Mirian Santos (Espaçolaser)

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