087 – Chatbots and AI

AI chatbots are seemingly everywhere right now, but are they safe and reliable? In this episode, Lily and David compare traditional deterministic chatbots and modern AI-based chatbots. They explore the limitations and frustrations of traditional chatbots

An episode of the The IDEMS Podcast podcast, hosted by IDEMS International, titled "087 – Chatbots and AI" was published on September 10, 2024 and runs 25 minutes.

September 10, 2024 ·25m · The IDEMS Podcast

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Summary

AI chatbots are seemingly everywhere right now, but are they safe and reliable? In this episode, Lily and David compare traditional deterministic chatbots and modern AI-based chatbots. They explore the limitations and frustrations of traditional chatbots, like those used in online banking and other services, and highlight the potential of generative AI technologies, like ChatGPT, to enhance the user experience. They discuss how AI could be used responsibly to improve deterministic chatbots by making them more comprehensive and interactive while maintaining their reliability.

Episode Description

AI chatbots are seemingly everywhere right now, but are they safe and reliable? In this episode, Lily and David compare traditional deterministic chatbots and modern AI-based chatbots. They explore the limitations and frustrations of traditional chatbots, like those used in online banking and other services, and highlight the potential of generative AI technologies, like ChatGPT, to enhance the user experience. They discuss how AI could be used responsibly to improve deterministic chatbots by making them more comprehensive and interactive while maintaining their reliability.

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