EPISODE · Jan 23, 2026 · 36 MIN
096 - Changing the Frame for Open Maintenance Positions
from Maintenance Mindset · host Paul Rhodes
Paul throws up the "crisis" flag on the increasing number of vacant positions found on Multifamily Maintenance teams. Data points such as 41% of construction workers retiring in 5 yeas and "for every 5 skilled tradespersons retiring, 2 take their place" are concerning to the point of crisis when we look at demand projections based upon population growth. In this episode, Paul offers a different frame to solve the open problem by asking "what if?" Chapters00:00 The Crisis in Maintenance Staffing10:40 Reframing Recruitment Strategies21:40 Retention: Keeping the Workforce35:26 Innovative Solutions for Staffing Challenges🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement
What this episode covers
Paul throws up the "crisis" flag on the increasing number of vacant positions found on Multifamily Maintenance teams. Data points such as 41% of construction workers retiring in 5 yeas and "for every 5 skilled tradespersons retiring, 2 take their place" are concerning to the point of crisis when we look at demand projections based upon population growth. In this episode, Paul offers a different frame to solve the open problem by asking "what if?" Chapters00:00 The Crisis in Maintenance Staffing10:40 Reframing Recruitment Strategies21:40 Retention: Keeping the Workforce35:26 Innovative Solutions for Staffing Challenges🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement
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096 - Changing the Frame for Open Maintenance Positions
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