#1. Lojalitetspodden - Om Net Promoter Score (NPS), scoret, metoden och starka kundupplevelser

from Lojalitetspodden · host MarketDirection

I av avsnittet diskuterar vi Net Promoter Score (NPS), bakgrunden till metoden och varför den blivit så populär. Vi ringer upp Pernilla Brouzell som berättar om en riktigt bra kundupplevelse, en Flipp. Vi delar med oss av material och på http://lojalitetspodden.se hittar du en online-utbildning om NPS. Vill du dela med dig av en bra eller dålig kundupplevelse kan du mejla [email protected] eller [email protected]

Episode metadata supplied by the publisher feed · Published Nov 17, 2017

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#1. Lojalitetspodden - Om Net Promoter Score (NPS), scoret, metoden och starka kundupplevelser

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