#109 O papel da tecnologia no autoatendimento mobile da Mitre Realty | Danilo Bonfim (Mitre Realty)

from Think Tech · host Positivo S+

A tecnologia foi essencial para transformar a experiência do cliente no pós-venda de uma incorporadora. Com base em pesquisas e análise de dados, a empresa desenvolveu um aplicativo que permite autoatendimento completo, otimizando processos como pagamentos, agendamentos e suporte técnico. O app também oferece conteúdos adicionais e benefícios para usuários. A solução reduziu custos operacionais e aumentou a satisfação dos clientes. A inovação segue em evolução com foco em inteligência artificial e experiência do usuário.Participantes:Danilo Bonfim, Gerente de Tecnologia, Mitre Realty.Host(s):Cassio Politi, Apresentador, Tracto.Daniel Mathias, Consultor, Positivo S+.

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