114: Intent vs Impact - with Eileen Wixted

Having been a TV news anchor, Eileen has a lot of experience and expertise in how to deliver a message well. Seek first to understand and then you can seek to be understood is one of the pieces of advice Eileen gives in this interview.You can learn more about eileen at thinkwixted.comor just send her an email at [email protected] this episode of NeuroConversant Leadership, Jeremy interviews Eileen Wixted, a strategic communications expert, about effective communication in STEM fields. Eileen shares her journey from television news to founding her own firm, emphasizing the importance of empathy, audience-centric communication, and understanding intent versus impact. The conversation covers techniques for improving communication skills, the role of empathy, and the challenges of conveying messages in technical environments.Chapters:00:00:01 Introduction to Eileen Wixted00:00:47 Eileen's Career Journey00:01:41 Communication in STEM00:04:01 Accents and Communication00:07:01 Interpersonal Communication Skills00:08:30 Intentional Communication00:10:48 Empathy in Leadership00:18:19 Intent vs. Impact00:21:47 Learning Communication Skills00:28:26 Authentic CommunicationTakeaways:Effective communication is audience-centric.Empathy is key in leadership.Intent vs. impact matters in communication.Understanding your audience builds trust.Communication skills are transferable.Assume positive intent in interactions.Visual cues communicate messages.Storytelling enhances presentations.Seek to understand before being understood.Good communication is a competitive advantage