#117 - From Resistance to 6,000 Training Sessions: Rebecca Scales' Blueprint for AI Adoption

Is your team resisting AI adoption? Are they struggling to see how AI could actually help their work? Rebecca Scales discovered the real barrier isn't reluctance to learn - it's self-efficacy, people's belief that they can actually use these tools effectively. As Director of Capability Development at Procore Technologies, she watched initial AI training fail because pressing "enroll" meant admitting you don't know something, a psychological barrier especially high for engineers. But Rebecca cracked the code with an unconventional approach that turned resistance into remarkable engagement: 6,000 training sessions in just four months. In this episode, Rebecca reveals her data-driven methodology, the psychological gateway that made formal training feel less threatening, and why one engineer went from saying "no" to becoming her biggest champion.If you're leading an AI initiative and wondering why adoption is slower than expected, this episode will show you what you're missing.