#121: Handling cancellations in a subscription product

What this episode covers

Ed Freyfogle of OpenCage Geocoder and I (founder of Feature Upvote) discuss how we handle customer cancellation requests in our respective SaaS products. We discuss how we might do it differently.Thanks to Balsamiq who sponsored this episode. Find out how, thanks to Balsamiq, you can promote your bootstrapped business for free on the podcast.Our guest sponsor, courtesy of Balsamiq, is Vivid.fm. Vivid helps podcasters reach more subscribers via social sharing by automatically creating video teasers.Discuss this episode and more on our discussion forum for Bootstrappers.

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Frequently Asked Questions

How long is this episode of Bootstrapped?

This episode is 34 minutes long.

When was this Bootstrapped episode published?

This episode was published on January 10, 2020.

What is this episode about?

Ed Freyfogle of OpenCage Geocoder and I (founder of Feature Upvote) discuss how we handle customer cancellation requests in our respective SaaS products. We discuss how we might do it differently.Thanks to Balsamiq who sponsored this episode. Find...

Can I download this Bootstrapped episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.