121: How to Not Freak Out If a Coaching Prospect Does Not Enroll

A favorite past VIP client of mine, Shawna Warner, emailed me saying that she had challenging enrollment situation that didn't end well. She thought, and I thought too, that it would be valuable to all coaches to hear about this situation and discuss it a little bit. See the full transcript at prosperouscoach.com/121.First. I really want you to know more about Shawna and her business and how she started. So, Shawna, I'm going to turn it over to you. Thank you so much for taking the time to connect with us today and to share your story.Shawna: Hi, Rhonda. Thank you so much for having me. I'm excited to be here. I think I met you in the spring of 2017 and that's when I launched my coaching business, Cultivating Resilient Teens.And then I kind of followed in your footsteps and launched a podcast by the same name last fall, because I really wanted to try to reach out on a different platform and help parents empower their teenage daughters to build that confidence, integrity, and resilience for all of life's adventures through my podcast.I've I feel like it's been easier to dive into what you and I put together as the 4 steps of cultivating, a more resilient teen. And so we talk about does your daughter need to develop a strong sense of self to be successful in life? And then we go on to explore how she can create meaningful educational experiences and design, healthy social scenarios and foster a connective family life. And all that can be found on the website that we put together, CultivatingResilientTeens.com.Rhonda: Cool. Shawna really created an amazing business. I often think if I had, when I was a teenage daughter, had a resource like Shawna, that I would have been a much happier teen. My parents would have been happier with me.And, so if anybody out there has a teen daughter and you kind of know what some of these challenges are, I would highly recommend you tap into her podcast and that you also check out her website because Shawna has some secret sauce. She's got a special way that she works with teen daughters and also the parents who love them.So Shawna, what inspired you to work with this very specific target audience of parents with teen daughters?Shawna: Growing up with three sisters and a mom who coached me and all of us through our issues definitely had an influence over my decision for me.I was stuck, I just want to start my own business. So when you and I got together for our first call, it was really those thoughtful questions that you asked me to help me hone in on what I really, really wanted to specialize in.I thought about, okay, what was it like to be a teenage girl? I looked at what my daughter was going through, what her friends were going through. And I mean, I realized that it's super exciting to watch your daughter grow into her own person. And as a mom, it's so hard to let go and lose control.So with the media platforms and all the intense feelings and the differences of opinion, you and I really talking about all of that … I just knew that teens and parents could make the transition easier. And like you said, a little more enjoyable if they had the right tools and strategies for the job.Rhonda: What is it that you love most about your business so far?Shawna: I just love coaching teenage girls. I feel like making the connection with them is so important because what they're going through is real. And it can be really hard when they begin to realize that they're not alone and that they can actually change old habits and patterns and that they can create the life that they want.See the rest of the transcript&