122 Is Your Front Desk Missing Something? with Mary Beth Bajornas : Dentistry Uncensored with Howard Farran

"Some practices don't even have voice mail. They just ring incessantly when they're not in the office". If this sounds even remotely familiar, Mary Beth has your solution.   Necessity is the mother of inventin'   Dental Support Specialties was founded in 2008 by Mary Beth Bajornas. With twenty years business management experience, Mary Beth had been working as a business manager in a dental practice, when she gave birth to her fourth child, daughter Alison, at 24 weeks gestation. After an 82 day NICU stay, Mary Beth and her husband were able to bring Alison home, but Mary Beth resigned her position to make Alison and her therapies her full time job.   As Alison made remarkable progress, Mary Beth discovered freelance opportunities in marketing and website creation, and started a media company.    When a dental consultant asked her about virtual assisting, it struck a chord with Mary Beth. She researched everything she could about virtual assisting and grew her company into Superior Assisting and Solutions. From emergency physician scheduling for a local hospital to other virtual admin jobs for a variety of companies, Mary Beth was amazed at her passion for providing this type of virtual assistance.    Her dental consultant friend thought she would be a perfect fit to help one of his clients with front desk training. And that was her first virtual dental assisting case—Mary Beth trained the team over the phone, which led to an assignment of covering the practice’s phones on Fridays (when the staff was out of the office). That success encouraged her to focus solely on dental practices.   After receiving his master’s degree, Joe Bajornas, Mary Beth’s husband, resigned his teaching/coaching position to take over as CFO and business manager at Dental Support Specialties.    Using social media as a marketing and referral source, Dental Support Specialties is now in over 44 states and Canada, with an excellent, highly skilled team of dental support specialists helping to provide productive client support.  From a small home office, to offsite headquarters in March 2012, Dental Support Specialties expanded again in February 2015 into a 3700-square foot facility.      Dental Support Specialties continues to lead the way in providing virtual dental administrative support, taking pride in providing exceptional, productive, proactive and personalized care for each one of their clients and looks forward to continued growth in the dental support industry.     www.DentalSupportSpecialties.com   [email protected]   4486 Dressler Road NW Canton, OH 44718   330-639-1333