125: The Top 4 Mistakes You’re Making with Client Experience (That Are Causing YOU and YOUR Clients a Major Headache!)

Today we’re talking about one of my favorite topics — one that I honestly don’t cover on this podcast enough because I’m seriously obsessed with it. And that is… client experience! I got a heavy dose of teaching on client experience in my course for designers, Booked Out Designer, where there’s an entire module with 12 lessons (and 5 hours of content) on this topic. By improving your client experience you not only make your client happier, but you make yourself happier as the service-provider. You’re less likely to experience burnout and overwhelm, and you’re very likely to be able to charge a lot more for what you do! So today, I’m sharing the top 4 mistakes I see designers and other service providers making with their client experience. I’ll also be offering some solutions to these mistakes so you can have a happier YOU and happier clients! Sign up at http://elizabethmccravy.com/webinar and come hang with me on July 12th! Links Mentioned in This Episode: - Join the waitlist for Booked Out Designer: http://elizabethmccravy.com/bod - Connect with Elizabeth on Instagram: https://www.instagram.com/elizabethmccravy/ - Looking for help with discovery calls? Download the free Designer's Guide To Mastering Discovery Calls here: https://elizabethmccravy.com/discovery-call-guide-for-designers If you're a new business owner who still doesn't have a website yet, I made something for you. It's a free 15-page guide that walks you through exactly what you need to launch your first website — what to skip, what actually matters, and the five steps to go from zero to live. No coding, no big budget, no perfection required. Plus you'll get 20% off my Showit templates inside! Get it FREE at https://elizabethmccravy.com/ Need some extra pages to improve or add onto your Showit website, BUT you’re not in the market for an entirely new template? You need my Add On Templates for Showit! You'll find add ons like speaker pages, podcast pages, quiz lead magnets, favorite things pages, Link in Bio pages, and more. Use the code “BBPOD”to save 15% on your add on or full site template for a limited time: https://elizabethmccravy.com/shop