#13: Wedding Business Ethics & Etiquette - Sarah Chianese

What does it take to uphold strong ethics and etiquette in the wedding industry? Sarah Chianese, founder of Manja and Enjoy, joins us to dive into these values.Sarah a seasoned wedding caterer and founder of Mangia and Enjoy, sits down with to explore the crucial role that ethics and etiquette play in the wedding industry. With years of experience working with couples and fellow vendors, Sarah has seen the best—and the worst—of professional behavior. We delve into the lessons learned from the post-COVID shift in work standards, discussing how timely communication, transparency, and integrity are essential for maintaining trust with both clients and peers.Sarah shares her insights on creating a collaborative environment where wedding professionals support each other, and where delivering exceptional service isn’t just about the end result—it’s about how you get there. She also explains why mentorship and continued education are key to staying ethical in an evolving industry. Whether you’re a planner, caterer, or vendor, this conversation offers practical advice for upholding the standards that truly set you apart.Episode Highlights:How Sarah Chianese built her catering business on integrity and ethicsWhy clear communication with clients and vendors is more important than everThe shift in work ethic and service standards after COVIDAvoiding entitlement and fostering positive collaborationThe importance of continued education and mentorship in the wedding industryThe number one thing to keep your employees engaged and excited about your company.Join Sarah Chianese as she discusses ethics, etiquette, and maintaining professional standards in the wedding industry post-COVID. Practical tips for pros!If you found this episode insightful, be sure to subscribe to the show, leave us a rating, and share it with fellow wedding professionals. Your support helps us continue delivering valuable content!Connect with Sarah:WebsiteInstagramConnect with Kevin:Wedding IQFantasy SoundInstagramYoutube