130 Shrinkage & Aggressive Patience

My truck got broken into - a dange smash and grab. Made me mad and thinking about some of the responses by local authorities to crime, including some interesting remarks by the mayor of Seattle. Our vocabulary word for the day is "shrinkage". Listen to find out what it means and why it's important if you are a small business owner.Also, we end on a positive note hearing about the skilled trades and entrepreneurial journey of Joyce Gabriel, co-owner of Expert Restoration (Rochester, WA). Our second vocabulary word is "aggressive patience". Listen to find out what this concept means and how it can help you as you pursue personal development as an aspiring professional.