132. What Kind of Coffee Shop Do You Actually Want to Run?

SUMMARY: Aaron and Drew get into one of the most important questions every coffee shop owner eventually has to answer: what kind of experience do you actually want to create, and who are you creating it for? Picking up from last week's P!ng episode, they explore the spectrum from fully automated robotic coffee to handcrafted Belizean expressions, and everything in between. From kiosk-style ordering concepts to roasting beans in front of the customer, the conversation gets honest about what it costs to lean into craft versus consistency, why your avatar matters more than the trend, and how bad reviews and big decisions about your space are really just invitations to get clearer on what you stand for. Grab the free masterclass on starting your first drive-through at myfirstdrivethru.coffee. Minute By Minute: 00:00 Exploring Belize and Nostalgia for the Pacific Northwest 02:57 Innovations in Coffee: Robotics and AI 05:46 The Evolution of Coffee Shop Experiences 08:36 Craft vs. Automation in Coffee 11:07 Creating Unique Customer Experiences 17:02 Defining Your Coffee Shop's Identity