#137 Gabriela Coral, Supervisora do atendimento ao cliente na Loja do Mecânico ▷ Transformando reclamações em fidelização

from Líderes de Marketing e Vendas · host InboundCycle Brasil

No episódio de hoje, exploramos os desafios da gestão de atendimento ao cliente no e-commerce. Nossa convidada compartilha práticas essenciais para oferecer uma experiência satisfatória, fidelizar clientes e equilibrar a resolução de problemas com um relacionamento positivo. Também falamos sobre personalização no atendimento e relembramos um case marcante que superou as expectativas do cliente. Um bate-papo imperdível para quem busca excelência no atendimento digital! LinkedIn: Gabriela Coral

Episode metadata supplied by the publisher feed · Published Feb 5, 2025

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#137 Gabriela Coral, Supervisora do atendimento ao cliente na Loja do Mecânico ▷ Transformando reclamações em fidelização

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