138. Why Companies Need to Automate Faster

On this podcast, Brad Hairston talks with Michael Heric, Partner at Bain & Company, who explains why companies should accelerate their automation efforts and how many are doing so today. . Here’s what we talked with Michael about: * The general pace of intelligent automation across most companies * Some thoughts on automation centers of excellence * What IT should do to accelerate the pace of automation programs * Moving beyond the proof-of-concept stage * Leaders re-evaluating how work gets done in their organizations * CHRO involvement in intelligent automation programs * The impact of intelligent automation on BPO * Automation opportunities that are untapped in most companies * Industries poised to make a big move with intelligent automation in 2022 and beyond . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!