14. How to Speak Up Without Being Aggressive (Geoff Marsh)

In this episode we spoke with Geoff Marsh, MD of Dansam Ltd. Geoff's work ranges from management and leadership skills, teambuilding, communication, front line sales and negotiation training as well as dealing with demanding clients, cold calling and asking for referrals.   With Geoff we talked about how to become a more assertive communicator.   Key Takeaways- Why you should care about assertiveness- What makes some people assertive and others not- How to become more assertive- “I” statements vs “you” statements- How to use good open questions to win arguments   We hope you enjoy it!   +++IDEAS ON STAGE RESOURCES   Want to inspire your audience, increase your influence, and make a bigger impact?   - Read the Confident Presenter book: https://amzn.eu/d/bKswMEe - To make the most of the book, take the Confident Presenter Scorecard to assess you presentation skills in less than 3 minutes, for free: https://ideasonstage.com/score - Attend the next Ideas on Stage web class: https://www.ideasonstage.com/uk/masterclass