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#140: How NOT to handle customer payment problems episode artwork

Jun 26, 2020 33 min

#140: How NOT to handle customer payment problems

from Bootstrapped Hosted by Steve McLeod

This was a painful episode to record. I had problems getting some customers to pay. How I handled it was a cascade of mistakes. I tell Ed the story, and he gives me advice on what I should have done. Ed tells us about his recent effort to add a once-off pricing plan to his SaaS. We also mentioned Ed's appearance on the Slow and Steady podcast, where he shared 25+ practical tips for running your SaaS. We're open for listener questions! Got a topic or question you'd like us to discuss on the podcast? Let us know on our discussion forum.

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#140: How NOT to handle customer payment problems

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This episode is 33 minutes long.

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This episode was published on June 26, 2020.

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