141. The 90-Second Rule Every Coffee Shop Should Hit

SUMMARY: How do you actually know if your coffee shop is performing well, or just feels busy? Aaron, Drew, and Ben walk through the real baseline numbers every shop owner should track, from car times at the window to labor cost percentage and cost of goods sold. They share the benchmarks that separate a healthy shop from one quietly bleeding money, and how to start measuring yours this week. Want help getting a clear read on your numbers? Check out payroll.coffee for help with payroll and finance metrics, or grab the free profit and loss tool at profitandloss.coffeeexpertsacademy.com. Minute By Minute: 00:00 Cultural Differences and Homecoming 01:59 Establishing Baselines in Coffee Business 05:59 Metrics for Success: Customer Experience and Operations 12:08 Drive-Thru Efficiency: Maximizing Customer Flow 18:02 Staffing and Labor Costs: Finding the Right Balance 22:07 Tracking Costs: Understanding Your Financial Metrics