#143: How to Get Hundreds of Google Reviews for Your Cleaning Business

Reviews are the lifeblood of a residential cleaning business, and the companies racking up hundreds of them have a system in place, including Serene Clean. In this episode, Stephanie breaks down exactly how Serene Clean has collected 471 (!!!) Google reviews, 64 Facebook reviews, and dozens of video testimonials over seven years. She walks through the leave-behind cards, QR codes, email signatures, and the brand-new "Record and Reward" incentive program that pays cleaning techs to bring in video reviews.   📌 What You'll Learn — Why reviews are the single most important piece of social proof for a local cleaning business — How to track reviews as a weekly KPI so you never go stale — The exact leave-behind card Serene Clean uses (front and back) to ask for written and video reviews — Why putting your review links on checklists, invoices, and email signatures multiplies your results — How to incentivize cleaning techs to actively collect reviews — The four questions Serene Clean asks every client for a video review — How the Record and Reward program stacks bonuses: $20 per video, +$30 for the first video of the week, +$10 for the second, plus a quarterly pot — Why video reviews outperform Google reviews when you're just starting out — The pain-point question Stephanie added after Alex Hormozi's conference to make video testimonials better for marketing — Where to repurpose video reviews so they keep working for you for years   Resources Mentioned — Serene Clean review card (front and back): https://drive.google.com/file/d/1ksddeuPtVV2cZWVaQCZV4dw34USqMjil/view?usp=sharing — Record and Reward Incentive Program document: https://docs.google.com/document/d/1A0vfHqOc-SnfXYr3wtBq-6Dmhjn773HdpzGUAj0CYJo/edit?usp=sharing — Joe's video review (example): https://youtu.be/KHlrZraiCck?si=xD-qU9amX78W6qx6 — ZenMaid Mastermind (Facebook group): https://www.facebook.com/groups/zenmaidmastermind   👉 Try ZenMaid free for 14 days: https://get.zenmaid.com 📞 Stephanie's Consulting & Resources for Purchase: https://serene-clean.com/consulting-services/ ✉️ Subscribe to ZenMaid's Weekly Newsletter: https://www.zenmaid.com/newsletter/