#145 How CRMs stop at Closed/Won with Raphael Gindrat, Co-Founder Bestmile

Raphael is "playing host" for a dialogue on Manuel's perspective on "RevOps" with a focus on Customer Success & subscription management to discuss How CRMs stop at Closed/Won and do not cover Customer Success For what "jobs to be done" Hubspot "vs" Salesforce make sense How to reflect multi-year subscription contracts with one-time revenue components in your systems Why maintaining multiple systems for marketing, sales, customer success & finance is messy How an ideal solution to go "beyond Quote-to-Cash" would need to look like - and who could build it What to do with limited resources until that solution exists