#15: Tired of Cleaners Quitting? This Owner Kept Her Staff for 9 Years

Want to know how to build a cleaning team that stays for 6-9 years? Meet Maria Dorian, who grew her Austin cleaning company to 36 staff and 320+ clients before selling it. Now running a successful VA company from Spain, she shares her proven approach to hiring, training, and building an unshakeable company culture.   From her rigorous 191-question training test (requiring 93% to pass) to mastering the art of the working interview, discover battle-tested strategies for building a high-performing cleaning team that sticks around - with three staff members even following her to new ventures.   Key Takeaways:   The PAID UC core values system for hiring and culture How her intensive training program filters out unmotivated candidates Working interview secrets that reveal true character How to win unemployment claims (she won 16 out of 17!) Creating a culture so strong, policies develop naturally Tips for documenting everything properly from day one   Mentioned in this Episode: ZenMaid Software Task Away VA The Four Disciplines of Execution (book) ZenMaid Facebook Mastermind group Try ZenMaid free for 14 days: https://get.zenmaid.com/ Rather read than listen? Check out the full episode write-up on our blog.