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#152: Customer Service Does Not Equal Client Experience episode artwork

May 11, 2021 17 min

#152: Customer Service Does Not Equal Client Experience

from Roadmap to Referrals

For a long time fixing a client's problem was the extent businesses went to for their clients to ensure their loyalty and repeat business. While customer service is important as it solves any problem encountered by a client with your company, it's just one part of how client will judge your company. Let's talk about why. All resources mentioned on this page can be found on the show notes page at www.staceybrownrandall.com/152.

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#152: Customer Service Does Not Equal Client Experience

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This episode was published on May 11, 2021.

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