#152: Customer Service Does Not Equal Client Experience

For a long time fixing a client's problem was the extent businesses went to for their clients to ensure their loyalty and repeat business. While customer service is important as it solves any problem encountered by a client with your company, it's just one part of how client will judge your company. Let's talk about why. All resources mentioned on this page can be found on the show notes page at www.staceybrownrandall.com/152.

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This episode was published on May 11, 2021.

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