#154: Simone Angell on How to Go From Solo Cleaner to Running a Team

If you're burnt out doing every clean yourself but terrified to hire, you're not alone! In this episode, Stephanie welcomes back Simone Angell of The House Mum to talk about a question posted in the ZenMaid Mastermind: how do you transition from doing all the cleaning yourself to building and leading a team? Simone, who just hit 30 employees running a luxury household-management company in Australia, and Stephanie unpack pricing, hiring, financial transitions, client notes, and the hard conversations.   📌 What You'll Learn — Why a growing waiting list should trigger a price increase (and how that funds your first hires) — How to handle the financial "pie" when you bring on your first cleaner without going broke — Why hiring out of desperation backfires and how to trust your gut instead — How to document client notes so any team member can step in seamlessly — Why you must pay yourself from day one, even if it's only 1% of revenue — How to frame a termination so it lands as kindly as possible — Why employment contracts and kit bonds protect the business you've worked to build — How part-time staff can be just as loyal and dedicated as full-timers   Resources Mentioned — The House Mum (https://housemum.com / @housemumhomeservices on Instagram) — ZenMaid (booking form, scheduling, GPS clock-in/out, digital checklists): https://get.zenmaid.com/ — ZenMaid Mastermind Facebook group (original post by Courtney Burleson, May 14): https://www.facebook.com/groups/zenmaidmastermind 👉 Try ZenMaid free for 14 days: https://get.zenmaid.com 📞 Stephanie's Consulting & Resources for Purchase: https://serene-clean.com/consulting-services/ ✉️ Subscribe to ZenMaid's Weekly Newsletter: https://www.zenmaid.com/newsletter/ 📋 Apply to be a guest on Filthy Rich Cleaners: https://get.zenmaid.com/guest-application