159 FF Rewind - Top 10 tips of the quarter: "No" is not a four-letter word

As our countdown of the top 10 tips of the past quarter continues, we'll reveal why saying "no" to a client or prospect might actually be one of the best things you could ever do to cement your relationship.

Episode metadata supplied by the publisher feed · Published Sep 21, 2010

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159 FF Rewind - Top 10 tips of the quarter: "No" is not a four-letter word

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