16. Blackmailed by Guests & The Maintenance Machine

In Episode 16 Mark and Caroline deal with a guest who is trying to blackmail them with a negative review, Danielle calls in from the beach for a game of Review Roulette and the team talk systems for the management of maintenance issues across the portfolio as it continues to grow. ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business with an entertaining day-to-day, warts 'n all account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening! You can follow what we are up to over on Instagram @secretservicedpodcast Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!  Hosted on Acast. See acast.com/privacy for more information.

What this episode covers

In Episode 16 Mark and Caroline deal with a guest who is trying to blackmail them with a negative review, Danielle calls in from the beach for a game of Review Roulette and the team talk systems for the management of maintenance issues across the portfolio as it continues to grow. ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business with an entertaining day-to-day, warts 'n all account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening! You can follow what we are up to over on Instagram @secretservicedpodcast Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod! Hosted on Acast. See acast.com/privacy for more information.

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This episode is 54 minutes long.

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This episode was published on September 4, 2023.

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