EPISODE · Mar 24, 2020 · 31 MIN
164 - Coffee Time #01: How These Businesses Are Winning Customers Over
from Grow Your Clinic · host Ben Lynch and Jack O'Brien
Today on the podcast, Jack and Ben talks about three businesses that have won over their clients. One is Ben’s experience at the Loose Caboose Cafe, how The Ritz-Carlton won the internet over with their adorable lost and found letter, and how an Indian restaurant managed to turn a negative customer experience into a positive one after a call.It’s an amazing episode. Make sure to check it out!QUOTES“There is no right or wrong; the only ‘wrong’ is to do nothing.”MENTIONSFloozy Coffee RoastersLoose Caboose CafeFrank GreenThe Ritz-Carlton Viral Story (Joshie the Teddy Bear)If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your support and feedback!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTuWatch on YouTube - https://www.youtube.com/@clinicmasteryWe appreciate your support and feedback!
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Today on the podcast, Jack and Ben talks about three businesses that have won over their clients. One is Ben’s experience at the Loose Caboose Cafe, how The Ritz-Carlton won the internet over with their adorable lost and found letter, and how an Indian restaurant managed to turn a negative customer experience into a positive one after a call. It’s an amazing episode. Make sure to check it out! QUOTES “There is no right or wrong; the only ‘wrong’ is to do nothing.” MENTIONS Floozy Coffee R...
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164 - Coffee Time #01: How These Businesses Are Winning Customers Over
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