#17 Tim van IJsendoorn & Erik Lauwen | De zin en onzin van Customer Loyalty

Customer Loyalty is niets meer dan de vraag: blijft jouw klant ook klant? Maar niet voor ieder type bedrijf, product of dienst is deze vraag relevant. Wanneer wel en wanneer niet? En wat is het verschil tussen een gewoonte en loyaliteit? In deze aflevering gaat Jaap hierover in gesprek met Tim van IJsendoorn (Partner & Innovation Manager) en Erik Lauwen (Head of CRO). Beluister nu de podcast en ontdek hoe loyaliteit en retentie tot stand komt. Veel luisterplezier!Heb je een vraag over deze aflevering? Stuur ons zeker een berichtje. 👉 Volg Fingerspitz op de website: https://bit.ly/3bH8v1J 👉 Volg Fingerspitz op LinkedIn: https://nl.linkedin.com/company/finge... 👉 Volg Fingerspitz op Instagram: https://www.instagram.com/fingerspitznl/ 👉 Volg Fingerspitz op Facebook: https://www.facebook.com/Fingerspitz

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#17 Tim van IJsendoorn & Erik Lauwen | De zin en onzin van Customer Loyalty

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