Skip to content
#172 - como fidelizar o cliente e vender mais episode artwork

Dec 11, 2024 15 min

#172 - como fidelizar o cliente e vender mais

from Experiência do Cliente com Fernando Coelho Hosted by Fernando Coelho

O cliente de uma empresa só retornará a comprar se sentir que a sua necessidade foi atendida com um bom custo-benefício e se tiver uma boa experiência de compra. Mas, esse retorno é potencializado se a empresa estimular a volta deste cliente com estratégias efetivas de relacionamento e recorrência de vendas. Neste episódio, o professor Fernando Coelho, Diretor do Instituto Experiência do Cliente e autor dos livros Customer Experience Descomplicado; Fidelizando o Cliente na prática explica mais sobre. Fale com o professor Fernando Coelho: https://www.institutoexperienciadocliente.com/ Formação Online Experiência do cliente na prática: coelhofernandofalou.com.br/formacao-em-cx/ Siga o Professor Fernando Coelho, no Linkedin: https://www.linkedin.com/in/fernando-coelho-experi%C3%AAncia-do-cliente-%F0%9F%8F%B3%EF%B8%8F%E2%80%8D%F0%9F%8C%88%F0%9F%92%9B-bab71425/

Episode details come from the podcast's RSS feed.

Embed this episode

Ready to play

#172 - como fidelizar o cliente e vender mais

0:00 15:22

No transcript yet.

Requests help us decide what to transcribe next.

Share this episode

Similar podcasts

Capital Ideas podcast Capital Group Want to learn how professional investors do it? The Capital Ideas podcast brings you the latest investment thinking from Capital Group, one of the world's largest investment management organizations. Each week we'll get inside the minds of portfolio managers, analysts and economists to break down market trends, macroeconomic forces, investing approaches and lessons learned from personal experience. Take 30 minutes and tap into the intellectual capital of Capital Group. Capital Client Group, Inc.All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.For full disclosures go to capitalgroup.com/global-disclosures.

Frequently asked questions

How long is this episode of Experiência do Cliente com Fernando Coelho?

This episode is 15 minutes long.

When was this Experiência do Cliente com Fernando Coelho episode published?

This episode was published on December 11, 2024.

Can I download this Experiência do Cliente com Fernando Coelho episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.