174. Prioritising Workload and Managing Expectations

Send us Fan MailOur latest 5-part series is all about Managing a Continuous Workload, where we explore strategies for handling a busy workload that never seems to have a lull. This first episode is all about prioritising workload and communicating  clearly to people so expectations  - if not matched, are at least managed well. We share our CLAWS tool to decide who and how to update people, and the STROKE checklist for absolute clarity throughout a task or project. We demo an example of how to say no, and our number one top tip for handling even the most trickiest of stakeholders. And it involves paws.A good listen for those who  are finding workload volumes a challenge at the moment, or want to support others with practical ideas to convert problems in to solutions. Hot topic for you? Take a deeper dive in our related episodes:Ep. 167 Keeping Optimistic During ChallengeEp. 113 Managing Expectations - Who's Job?Ep. 131 Reducing Blame Forming Within a Hybrid TeamEp.120 Employee Engagement is a Two-Way Street